Support Escalation Engineer salaries in Maidenhead, BRK

Ensure systems meet security and internal governance standards, including data encryption, access controls and logging. Good Linux and networking fundamentals.

Rack, stack, and decommission servers, network hardware, and associated equipment within data centre environments.

£34,000 - £42,000 a year

Manage key account technical escalations providing support including site visits, to engineers and customers alike, drive escalations to conclusion and provide…

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure. Travel may be required up to 10% of the time.

Acting as a point of escalation for customers and internal stakeholders as required including participating in the On-Call management rota for out of hours…

Assist Operations and provide pre-sales support as necessary. Ensure that the appropriate Agile metrics and artefacts are produced and communicated to enable…