Service Desk Manager salaries in Nether Alderley, CHS

Monitor all GTS train helpdesk queues for level 2 & level 3 alerts. Experience of driving and managing continual service improvement (CSI) plans.

The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function.

£50,000 a year

Coordinate Major Incident processes and bridge calls with Service Desk Managers (SDMs). 3 years leading distributed or global Service Desks with expertise in…

£45,000 - £55,000 a year

Full UK driving licence and access to a car. You’ll also ensure service performance is tracked, reporting on SLAs and KPIs to senior leadership and driving…

£35,000 - £40,000 a year

Support the Technical Services Manager in acting as a key stakeholder with Project Managers to ensure that service onboarding and transition management are…

£45,000 - £50,000 a year

11 days ago

Ensure systems are reliable, secure, and aligned with business priorities and compliance mandates (e.g., ISO 27001, SOC 2 Type 2).

£40,000 a year