Knowledge Analyst salaries in Ormesby, NYK

Ensure the Knowledge Management process interfaces with the Service Desk and all other relevant ITIL process areas in an efficient and effective manner.

£26,000 - £28,000 a month

12 days ago

Experience of handling customer enquiries, resolving queries with a focus on customer experience. Support the user base of up to 7250 employees via telephone,…

2 days ago

Host and document Change-related calls. Your role is to assess risks, coordinate stakeholders, and ensure smooth implementation while promoting best practices…

Communicating directly with customers to establish requirements and provide estimates. A full UK driver’s licence is required. Analysis of Call Data Records.

A driver’s license is strongly recommended as ride share and public transportation options may not be available in all locations.

£45,200 - £105,100 a year

Support good practice in data management, system access, information governance and GDPR compliance. Participate in lessons learned sessions with end users, key…