It Support Specialist salaries in Penicuik, MLN

Act as the first point of contact for internal IT customers via the Service Desk, providing friendly, clear and professional support.

Good understanding of computer systems, mobile devices and other tech products. Documentation of systems, procedures and processes and provide accurate…

Strong communication skills with customers, suppliers and colleagues. Dealing with customers, suppliers and vendors. Experience with all Microsoft products.

£26,000 - £35,000 a year

A valid UK driving licence to attend client offices. An excellent telephone manner with strong attention to detail. IT support: 5 years (required).

£30,000 - £34,000 a year

Working closely with internal teams and customers, you will ensure timely and accurate resolutions while helping improve our products and services.

Deliver first and second line support for the IT infrastructure as a priority, effectively managing demand through helpdesk tickets, telephone support, and on-…