Call Center Manager salaries in Samlesbury, LAN

Make regular contact with your customers pro-actively to ensure that we are satisfying the needs of the customer and with a mind to developing further business…

£25,000 - £35,000 a year

9 days ago

Manage the day-to-day contact centre processes to ensure all deliverables align with business processes. Develop an effective contact framework to support the…

£35,000 - £45,000 a year

Ensuring all customer enquiries are handled professionally across telephone, email, live chat, and marketplaces. Strong leadership and organisational skills.

£24,420.00 - £55,691.51 a year

1 hour ago

In this pivotal role, you will lead and direct our Customer Service Teams to guarantee best-in-class service and drive sales performance.

Work closely with other departments to ensure that the contact centre is running smoothly. Good knowledge of contact centre operations and best practices.

Update notes on system to reflect status of jobs and log any calls received to and from customers. Make sure all customers KPI’s and SLA’s are met when dealing…