Service Desk Analyst salaries in Shepshed, LEC

Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal,…

The post holder will be expected to operate within SLA/OLA standards expected by customers. The service desk will have responsibility for logging all calls,…

£28,392 - £31,157 a year

4 days ago

Logging and managing incidents, access management and requests from internal users via ServiceNow “self-service” portal & high priority telephone calls.

£26,000 - £27,000 a year

First‑Line Support & Issue Resolution – Act as the first point of contact for colleagues, handling incidents and requests received via email, phone, Teams…

£26,000 - £31,000 a year

2 days ago

Providing information to resolve, meet requests, or investigate to promptly resolve and escalate as appropriate. Documenting incidents to agreed procedures.

5 days ago

Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal,…