Customer Support & Client Services Managers salaries in Shifnal, SHR

City of Wolverhampton Council is looking for an experienced and forward-thinking Contact Centre Manager to lead the delivery of high-quality customer contact…

£52,413 - £56,730 a year

8 days ago

Coordinate with other departments to resolve complex issues promptly and effectively. Develop and implement customer service policies, procedures, and standards…

£28,000 - £34,000 a year

1 day ago

Experience in customer service and/or pre-sales support. You will oversee day-to-day customer service activities, supporting the resolution of customer queries,…

£24,785 - £49,420 a year

Working closely with managers and colleagues across the business, you will help resolve service issues, embed learning from complaints and Ombudsman decisions,…

£53,192 a year

7 days ago

Manage Tier 1, Tier 2, and Tier 3 escalation flow; ensure tickets move efficiently across tiers with clean handoffs and consistent customer communication.

Possess strong communication and interpersonal skills, with the confidence to engage effectively with customers, colleagues, and stakeholders.

£70,500 a year

5 days ago