Service Desk Analyst salaries in Slough, BRK

You will be the first point of contact for all customer phone calls, email queries and service requests. Answering internal and external phone calls.

5 hours ago

As part of the service desk, you’ll be the first point of contact for IT queries from internal and external users. IT 1st Line Support Analyst.

Up to £26,000 a year

You will triage incoming queries, investigate issues, maintain accurate ticket records, contribute to knowledge base content and work closely with Customer…

£30,000 - £33,000 a year

Has full UK driving license and access to a car for travel to sites (desirable). Can explain technical issues clearly to non-technical users.

£34,140 - £35,590 a year

4 days ago

Working with remote access tools to support users across multiple sites. Experience using remote access and support tools.

£35,000 - £40,000 a year

Customer focused – recognises the needs of external / internal customers and has a hands-on approach. Minimum 2 years’ experience in a hands-on Level 1 / 2…