Service Desk Analyst salaries in Syston, LEC

The post holder will be expected to operate within SLA/OLA standards expected by customers. The service desk will have responsibility for logging all calls,…

£28,392 - £31,157 a year

11 days ago

First‑Line Support & Issue Resolution – Act as the first point of contact for colleagues, handling incidents and requests received via email, phone, Teams…

£26,000 - £31,000 a year

9 days ago

Accurately logging and updating all calls and requests using the University’s IT Service Management system. A proactive attitude and willingness to seek help or…

£26,908 - £28,890 a year

4 days ago

Logging and managing incidents, access management and requests from internal users via ServiceNow “self-service” portal & high priority telephone calls.

£26,000 - £27,000 a year

Providing information to resolve, meet requests, or investigate to promptly resolve and escalate as appropriate. Documenting incidents to agreed procedures.

12 days ago

Troubleshoot problems related to Active Directory, group policies, and user access permissions. You'll deliver high-quality technical support across Office 365,…