Service Desk Analyst salaries in Wakefield, WYK

*Strong telephone capability*, including an excellent telephone manner and professional approach. *Ownership of Cases* – Managing service requests and providing…

£25,000 - £27,000 a year

Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary. 1-2 years of experience in IT support or customer service role preferred.

£27,000 - £30,000 a year

Health cash plan from £2 a month, with everyday cashback. Logging calls, providing swift and accurate support, and resolving issues in line with our incident…

8 days ago

Communicate and collaborate – Act as a key liaison between customers, suppliers, and internal teams to drive effective problem resolution.

2 days ago

Manage issues and queries across multiple channels, including calls, email, self-service, web chat, and face-to-face interactions.

£28,820 a year

5 days ago

Ensure tickets are logged in ServiceNow, customers kept updated and issues resolved within agreed service levels. Sports clubs and social events.