Service Desk Analyst salaries in Wellingborough, NTH

When appropriate, attempt to resolve issues whilst the user remains on the telephone. Experience in a previous customer service or support role, preferably…

2 days ago

Incident management experience or equivalent Ability to take ownership and be responsible for actions Experience in finance or banking industry (desirable but…

Up to £2,500 a week

Logging and managing incidents, access management and requests from internal users via ServiceNow “self-service” portal & high priority telephone calls.

£26,000 - £27,000 a year

User account administration experience (Active Directory and/or Azure AD), including access management and good security hygiene.

£24,060 - £36,798 a year

2 days ago

Curiosity and a desire to move beyond service desk into systems. Own and resolve 2nd line support tickets with a strong focus on user experience.

9 days ago

First point of contact for telephone and onsite support requests for customers throughout the business. Where necessary escalate calls to the appropriate Tier.

From £25,000 a year

3 days ago