Hotel general Work, Jobs in Manchester, Eng (with Salaries)

Customer Services Administrator
Project Furniture Ltd —Halifax
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
Commis Chef
Plough & Flail —Mobberley
- £7.55 - £12.31 an hour
- Part-time
- Cleaning
- Employee discount
Quick apply
11d
Cluster Sales and Manager
Moxy Manchester City Hotel —Manchester
- Full-time
- Hotel
- Travel
- Leadership
- Employee discount
Quick apply
5d
M&E Operations Manager
Brightstar Hospitality Management —Cheadle
- Weekend availability
- Bar
- Hotel
- Training & development
Quick apply
Meetings and Events Project Manager
Emota —Manchester
- Project management
- Travel
- Mentoring
- Annual leave
Quick apply
Finance Manager
Troo Hospitality —Manchester
- Mentoring
- Budgeting
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Food Servers and Bar Tenders - Casual
FAIRMONT —Knutsford
- Full-time
- Bar
- Hotel
- In-person
Quick apply
Scheduling coordinator
Parkingeye Limited —Chorley
- £25,898.99 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
4d
Maintenance Operative - Full Time
Garner an IHG Hotel —Preston
- £26,520 a year
- Weekend availability
- Hospitality
- Maintenance
- Hotel
- Free parking
- Employee discount
Quick apply
People & Culture Manager
DoubleTree by Hilton Manchester Airport —Manchester Airport
- £44,500 a year
- Full-time
- Hotel
- Human resources
- Recruiting
- Free parking
- Annual leave
Quick apply
11d
Host - Gordon Ramsay at The Mere
FAIRMONT —Knutsford
- Weekend availability
- In-person
- Resort
Quick apply
Restaurant Manager
Stanley House Hotel and Spa —Blackburn
- Full-time
- Hotel
- Team management
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Server - Banqueting
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
Multi-Skilled Site Installer
Taylor Hunt Ltd —Warrington
- £13.50 - £16.50 an hour
- Overtime
- Carpentry
- Construction experience
- In-person
Quick apply
Server - Gordon Ramsay at The Mere
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
Beauty & Wellness Merchandiser
Momentum Instore —Runcorn
- £13.01 - £13.88 an hour
- Weekend availability
- Merchandising
- Planograms
- In-person
- Annual leave
- Referral programme
Quick apply
5d
Chef de Partie
Briar Court Hotel and Venue —Huddersfield
- £12.71 - £15.00 an hour
- Weekend availability
- Cleaning
- In-person
- Free parking
- Employee discount
Quick apply
3d
Maintenance Technician
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
Assistant Manager
Flaming Grill - BRA_103 —Leyland
- Part-time
- Customer service
- Restaurant management
- English
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager
Hungry Horse - BRA_104 —Winsford
- Full-time
- Customer service
- English
- Team management
- Employee assistance programme
- Employee discount
Quick apply

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Customer Services Administrator

Project Furniture Ltd
Halifax

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
10 days ago

Benefits

Annual leave

Qualifications

Microsoft Powerpoint
Supplier ordering
Microsoft Word
Sales support
Sage
Customer service call handling
Microsoft Excel
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Microsoft Office
Procurement support
Relationship management
Customer interaction
Communication skills
Supply chain customer service

Full job description

Company Description

At Project Group, we create beautiful spaces for people to live, learn, work, and socialise in. Our extensive experience has shaped our design-led approach, working across several key markets, including student accommodation, build to rent, co-working, co-living, PRS, hotels, office, and public sector. With a dedication to delivering outstanding projects across the UK, each business within the Project Group brand – Project Studio, Project Interiors, Project ff&e, Project Furniture & Project Furniture Residential span every aspect of creative and innovative design, furnishing and fit-out, through to supply chain management and project aftercare. Project Group are an Equal Opportunities Employer and are a registered National Living Wage & Disability Confident Employer / Organisation.

We are all about delivering exceptional results for our clients – it’s what drives us. We are committed to excellence with every single project we take on and you will see we place the utmost importance on the following:

We create the very best designs and consistently embrace new and innovative approaches.

Our clients’ requirements are paramount. We always provide our clients with the very best products, value and service, delivering these with the utmost professionalism and integrity. We collaborate with our clients, colleagues and suppliers, ensuring that we are strong, energetic team members at all times, creating open and mutually beneficial relationships

We are seeking a driven, detail‑focused professional to join our established, close‑knit team and help accelerate the company’s growth. Supporting sales and operations by delivering excellent customer service. Liaising with clients and suppliers, processing and managing all orders, incoming and external communications, from order placement to completion.

General:

Responsible for the progression of order from receipt into business to completion with the customer.

Ensuring all administration duties are completed in line with company policy to ensure compliance.

Working with and supporting all relevant employees in the fulfilment of our aims and business goals.

Perform other business duties as and when required. Comply with all company policies and procedures.

Reporting to your line manager and collaborating closely with nominated clients and salesperson.
Processing a high volume of customer orders and requests submitted by telephone and email.
Working with suppliers to check product availability for customer orders, stock management and expediting of purchase orders.
Investigate and resolve customer queries and complaints and resolving quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products.
Escalating and resolving areas of concern as raised by clients.
Maintain thorough and accurate customer service records utilising database systems and technology to deliver great customer care.
Communicating internally important feedback from customers.
Supporting the sales force with general operations to help achieve agreed objectives.
Alerting the sales team to opportunities for further sales within key clients
Working with Operations to liaise with company suppliers and installation teams
Arranging collections, deliveries, item repairs, etc.
Support/attending meetings with clients to build relationships with existing accounts.
Achieving client relationship targets and KPI’s as set by the Management Team.
Assist in monitoring company performance against client/supplier service level agreements and flagging potential issues
Assist and liaise with all internal departments to ensure client needs are fulfilled effectively.
Dealing with and responding to high volumes of emails.
Maintaining price files on internal Sage system
Maintaining product catalogues on client portals and trading platforms

Skills and Qualifications:

Excellent communication skills, able to liaise with a variety of people including director/board level
Proficient in Excel and have good understanding of Microsoft office packages such as PowerPoint and Word

What we can offer

- A Competitive Basic Salary

- 25 Days Annual Leave + Bank Holidays

- Competitive Benefits

- Sponsored Subscriptions & Memberships

- Continual Professional & Occupational Training & Development

- A Friendly Working Environment

Our standard working office hours are:

Mon-Thurs 8.30am-5.30pm

Fridays - 8.30am-4pm

(45 min lunch break)

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

hotel general jobs in manchester, eng

Customer Services Administrator

Commis Chef

Cluster Sales and Manager

M&E Operations Manager

Meetings and Events Project Manager

Finance Manager

Food Servers and Bar Tenders - Casual

Scheduling coordinator

Maintenance Operative - Full Time

People & Culture Manager

Host - Gordon Ramsay at The Mere

Restaurant Manager

Server - Banqueting

Multi-Skilled Site Installer

Server - Gordon Ramsay at The Mere

Beauty & Wellness Merchandiser

Chef de Partie

Maintenance Technician

Assistant Manager

Assistant Manager

I want to receive the latest job alerts for hotel general in manchester, eng

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