Customer service coordinator Work, Jobs in Epsom, Sry (with Salaries)

Helpdesk Coordinator VA2837
Anabas —London
- £29,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
13d
Corporate Reception & Office Coordinator
Hitachi Rail —London
- Full-time
- Microsoft Office
- Organisational skills
- Front desk
- Employee assistance programme
- Life insurance
11d
Store Operations Coordinator
Tapestry Inc —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Analysis skills
- Employee assistance programme
- Employee discount
Implementation Coordinator
Worldpay (UK) Limited —London
- Data analysis skills
- Bachelor's degree
- Continuous improvement
Quick apply
Receptionist / Client Services Coordinator
Neurology Clinic —London
- From £24,784.50 a year
- Part-time
- Microsoft Office
- Rehabilitation centre
- Front desk
- Annual leave
- Gym membership
Quick apply
Mobile Hire & Sales Coordinator
GAP Group —London
- Full-time
- Microsoft Outlook
- Sales
- Organisational skills
Dental Receptionist/Patient Care Coordinator
PERFECT SMILE —Bracknell
- From £12.71 an hour
- Full-time
- Cleaning
- Computer skills
- In-person
- Employee discount
Quick apply
7d
Hire & Sales Coordinator
GAP Group —London
- Full-time
- Sales
- Organisational skills
- Communication skills
Clinic Receptionist & Operations Coordinator
CORTEXCURE LIMITED —Kingston upon Thames
- From £22,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
5d
Ecommerce Coordinator, London HQ
Orlebar Brown —London
- Full-time
- Merchandising
- Communication skills
- Annual leave
- Employee discount
6d
Helpdesk Coordinator
CBRE —London
- Full-time
- Computer literacy
- English
- Communication skills
Wholesale Customer Account Coordinator London, England
Wolverine Worldwide —London
- English
- Continuous improvement
- Organisational skills
Receptionist & Facilities Coordinator
Mulberry —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Writing skills
Quick apply
Operations & Social Media Coordinator
Critchell Construction Ltd —West Byfleet
- £21,000 - £24,000 a year
- Part-time
- Microsoft Word
- Social media management
- Finance
- Free parking
- Flexitime
Quick apply
11d
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Organisational skills
- Financial services
- Communication skills
- Annual leave
- Employee discount
Front Office Coordinator
Crowne Plaza Docklands —London
- Full-time
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
12d
Hire Desk Controller / Hire Desk Admin / Hire Desk Administator / Hire Desk Co-ordinator
A Mini Crane Hire —Hounslow
- £26,500 - £28,000 a year
- Weekend availability
- Microsoft Word
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
Global Sales Co-ordinator
Rocco Forte Hotels —London
- Hospitality
- Customer service
- Hotel
Quick apply
12d
Premium Ticketing Coordinator
AEG Presents —London
- Spanish
- Flexible schedule
Sales Coordinator, DACH
Jellycat —London
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Organisational skills
14d

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customer service coordinator jobs near epsom, sry

Helpdesk Coordinator VA2837

Anabas -
London

Apply Now

Job details

Full-time
£29,000 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Company events
Employee assistance programme
Referral programme

Qualifications

Supplier ordering
Customer service call handling
Report writing
Inbound customer enquiry call handling
CAFM software
Computer literacy
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Email software
Purchase order creation
Appointment booking and call handling
Procurement support
Organisational skills
Computer skills
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Office experience
Rota coordination

Full job description

Salary: £29,000
Hours: Permanent, Monday to Friday, 8:30am 5:30pm 40 Hrs

At Anabas, our vision is simple: to provide forward-thinking Facilities Management solutions with passion, delivering a world-class service tailored to the unique needs of our diverse client base.

We are seeking a full-time Helpdesk Coordinator to join our fast-paced team in White City London.

The Role

As a Helpdesk Coordinator, you will be the first point of contact for incoming requests via email and phone, ensuring a professional and timely response. Youll manage the scheduling of engineers and sub-contractors, maintain accurate records on our CAFM system (QFM), and provide essential administrative support to keep operations running smoothly.

Key Responsibilities:

Helpdesk call and mail box management- Answering callers and email requests or enquiries accordingly and in line with contractual arrangements.
Logging client requests on QFM, ensuring they are accurately logged and assigned to the correct SLA, delivery team or contractor.
Liaise with engineers, soft service teams and contractors to schedule work, chase updates, work records and reports to update QFM records accordingly.
Ordering of materials and equipment as required.
Manage, prepare and submit quotations within required SLA on behalf of the FM team.
Responsible for completing client and internal reports from QFM
Management of purchase ordering on SAGE. Raising Purchase order & completing accurate goods receipting of invoices as required.
Monthly reporting on statutory and mandatory compliance of PPMs
Assist the technical team & FMs with reviewing contractor management Obtaining and reviewing insurance documents, training certs, risk assessments and booking in attendances at site with site leads
Complete any other helpdesk related tasks to support our client and wider FM team, as required.
Liaise with the central helpdesk team based in Darlington on a regular basis
Be prepared to participate in an on call rota in conjunction with the central helpdesk.

About You

Were looking for someone who is proactive, professional, and highly organised. Youll thrive in a busy environment, balancing priorities while keeping customer service at the heart of everything you do.

Essential Skills & Qualities:

Previous office experience in a similar role
Strong communication skills, able to manage customer expectations
Excellent organisational skills with the ability to prioritise effectively
Confident IT user (Microsoft Office, email, CAFM systems, or similar)
A positive team player with a flexible, can-do approach
Reliable, self-motivated, and committed to delivering work to a high standard

What We Offer

33 days annual leave (including Bank Holidays)
Employee Assistance Programme
Recognition and Reward scheme
Cycle to Work scheme
Recommend a Friend scheme
Company events
Aviva Digital GP service
Training and development opportunities
Subsidised gym membership
Access to healthy snacks and drinks

Ready to join us?
If youre passionate about supporting people, solving problems, and working as part of a collaborative team, wed love to hear from you.

Apply Now

Refine Your Search

customer service coordinator jobs in epsom, sry

Helpdesk Coordinator VA2837

Corporate Reception & Office Coordinator

Store Operations Coordinator

Implementation Coordinator

Receptionist / Client Services Coordinator

Mobile Hire & Sales Coordinator

Dental Receptionist/Patient Care Coordinator

Hire & Sales Coordinator

Clinic Receptionist & Operations Coordinator

Ecommerce Coordinator, London HQ

Helpdesk Coordinator

Wholesale Customer Account Coordinator London, England

Receptionist & Facilities Coordinator

Operations & Social Media Coordinator

Customer Assistance Coordinator - Home Assistance 6 month FTC

Front Office Coordinator

Hire Desk Controller / Hire Desk Admin / Hire Desk Administator / Hire Desk Co-ordinator

Global Sales Co-ordinator

Premium Ticketing Coordinator

Sales Coordinator, DACH

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