Technical support Work, Jobs in Clowne, Dby (with Salaries)

Product Support Specialist
LabLogic Systems —Sheffield
- Full-time
- Oracle
- Laboratory experience
- Analysis skills
IT Apprentice
Redhill Academy Trust —Nottingham
- £8.00 - £12.71 an hour
- School
- Annual leave
- Employee assistance programme
9d
Senior Business Systems Administrator
Tes Global —Sheffield
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- No degree
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
IT Security Specialist
Paul Smith —Nottingham
- Hybrid work
- Annual leave
- Employee discount
2d
Graduate Field Analyst
University of Derby —Derby
- £30,577.00 - £37,323.25 a year
- Weekend availability
- Analysis skills
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
4d
Customer Support Technician Apprentice
QA Apprenticeships —Sheffield
- £22,000 - £24,000 a year
- Full-time
- Communication skills
Personal Assistant (PA) – Support for Young Adult (Wheelchair User) –
The Munir Household —Sheffield
- £16.04 an hour
- Part-time
- Hotel
- Driving
- Travel
- Free parking
- Paid training
Quick apply
3d
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Free parking
Quick apply

Discover related jobs

Based on your search for technical support jobs.

IT Helpdesk Technician
Bishop Burton College —Lincoln
As an IT Helpdesk Technician, you will provide first and second-line technical support to staff and students, responding to helpdesk requests, troubleshooting…
£27,038 a year
Quick apply
12d
Day/Night IT Technician
ABP UK —Armthorpe
Maintain and manage the telephone system, updating contact details and numbers. When lifting any objects, maintain and ensure that correct techniques are…
Quick apply

I want to receive the latest job alerts for technical support in clowne, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near clowne, dby

Product Support Specialist

LabLogic Systems
Sheffield

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Driving Licence
GAMP
Oracle
Ticket management
Laboratory experience
Laboratory information management systems
ISO 9001
Analysis skills
Ethernet
Technical writing
Customer support
Application support
Communication skills
Remote diagnostics

Full job description

We are seeking a Support Specialist to join our growing technical team. This is a customer-facing, hands-on role supporting the installation, configuration, validation and everyday use of LabLogic’s chromatography (Laura) and LIMS (PETra / SPECTra) platforms. As part of this role, you will work closely with pharmaceutical, PET radiopharmacy and research customers operating in highly regulated environments.

We’re looking for someone who is passionate about their work, takes ownership and shows initiative. The ideal candidate consistently follows through on tasks, is proactive and resilient when facing challenges, and is motivated to continuously improve both themselves and the systems around them.

This role is a full time, office-based position. The successful candidate must be in commutable distance to either our Bath Spa office (12 Charlotte St, Bath, BA1 2NE) or our Sheffield office (Innovation House, 6 Europa View, Sheffield, S9 1XH). This role will involve regular UK travel and occasional European and worldwide travel to customer sites.

This position would be ideal for those with a technical application support background with experience supporting laboratory systems, or a laboratory scientist (with a HPLC/GC/chemistry background) who has a strong IT aptitude and an interest in software systems and instrumentation integration.

Responsibilities

Provide helpdesk-based support via ticketing system, email and phone.
Deliver remote troubleshooting for software and instrument integration issues.
Install and configure LabLogic software and supporting systems (MS SQL Server, Windows Server etc.).
Support integration with analytical instrumentation.
Assist with instrument communication troubleshooting (RS232, USB, Ethernet, COM ports, driver configuration).
Provide onsite installation support and customer training.
Assist with database configuration, upgrades and system migrations.
Develop and maintain technical documentation, help guides and FAQs.
Support validation activities (IQ/OQ/PQ) within highly regulated environments.

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

Strong troubleshooting and analytical skills.
Ability to work well as part of a team and within an ISO 9001 Quality environment.
Experience with Hardware and Software support.
Ability to manage own workload and prioritise calls.
Good communication skills (written, phone and in person).
Excellent IT skills (MSSQL/Oracle/Windows Server/Windows Desktop).

Desirable

Experience within a laboratory environment and/or software development environment.
Experience integrating instruments via serial/USB/Ethernet connections.
Knowledge of Oracle databases.
Understanding of GMP, GAMP or regulated software validation.
Experience delivering customer training.
Full UK driving licence.

APPLY NOW

Apply Now

Refine Your Search

technical support jobs in clowne, dby

Product Support Specialist

IT Apprentice

Senior Business Systems Administrator

IT Security Specialist

Graduate Field Analyst

Customer Support Technician Apprentice

Personal Assistant (PA) – Support for Young Adult (Wheelchair User) –

IT Field Service Engineer - Hope Works & South

Discover related jobs

I want to receive the latest job alerts for technical support in clowne, dby

Related Searches

Explore jobs in more locations

Responsibilities

Requirements

Jobseeker tools

Employer Tools

Browse

Stay Connected