Technical support Work, Jobs in Biggleswade, Bdf (with Salaries)

Workshop Engineer
Air IT —Milton Keynes
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- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
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Workshop Engineer

Air IT -
Milton Keynes

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Life insurance
Car scheme

Qualifications

Microsoft Windows Server
CRM software
TCP
Stock ordering
Information security
Shipping & receiving
Equipment installation and commissioning
IP networking
Customer support
Stock replenishment
Communication skills
IaaS
Intune
Help desk

Full job description

Job Title: Workshop Engineer
Location: Milton Keynes (Office based, 5 days per week)
Reporting to: Workshop Manager

Purpose:

To deliver machine set-up and configuration, asset management and inventory support for both clients and internal departments.

Duties and Responsibilities:

Set up new equipment for clients to specification, logging and actioning in CRM following established Service Desk procedures
Deliver, install and configure end-user equipment on client sites as required, Offer remote and on-site technical support to clients, addressing their queries and issues promptly.
Manage and maintain off-site workshop storage facility, following company procedure for receiving and shipping customer stock. Keep track of inventory levels, order supplies as needed, and ensure proper storage and handling of equipment.
Log and action all activity in within the CRM system following established Service Desk procedures
Conduct quality checks on all equipment before delivery to clients to ensure it meets company standards.
Maintain and update accurate client site documentation
Support the Technical services team on any workshop related sections of projects.
Maintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policies

Qualifications, Knowledge and Experience:

Essential:

Demonstrable knowledge as a Service Desk Engineer
Basic knowledge of Microsoft Windows Server / Desktop Environments
Experience with Microsoft 365, Backup/DRaaS and related technologies
Excellent customer service and communication skills

Desirable:

Basic knowledge of Networking technologies (TCP/IP, Firewall, Routing/Switching), Azure Active Directory & IaaS, InTune & Conditional Access Technologies and Mimecast email security

The Benefits

Joining Air IT means unlocking a world of perks and opportunities, including:

Health & Wellbeing

Virtual GP (24/7 access for you & family)
Employee Assistance Programme (EAP)
Eye care vouchers
Group Life Assurance & Income Protection

Time Off & Life Balance

Celebration Day
Annual Leave Purchase Scheme
2 Paid Volunteering Days
Enhanced Family Leave

Financial & Lifestyle Perks

Cycle to Work & Technology Vouchers
Discounts via Perks at Work
Pension Scheme

Optional Benefits (Opt‑In)

AirPerks flexible benefits
EV Car Scheme (launched Feb 2026)
AirPerks Rewards Platform (shopping discounts, AirCoins, recognition)

Additional Highlights

Hybrid working options
Learning & development
Social events, competitions & incentives
Discount & Cashback Scheme
Life Insurance, EAP & Virtual GP

Ready to soar with Air IT? Apply now and be part of something extraordinary!

Equal Opportunities

Air IT is an equal opportunities employer. We're committed to creating an inclusive, diverse and supportive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.

No Agencies Disclaimer:

Air IT manages all recruitment directly. While we occasionally engage approved agencies for specific needs, we do not work with agencies for our standard roles. We kindly ask that agencies do not contact us or submit unsolicited CVs, as these will not be considered and no fees will be payable. If we require agency support, we will reach out to our selected partners directly.

Apply Now

Refine Your Search

technical support jobs in biggleswade, bdf

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