1st line support Work, Jobs in Derby (with Salaries)

Warehouse Automation 1st Line Support Technician
Aldi —Bardon
- £32,120 - £35,900 a year
- 12 hour shift
- Warehouse experience
- Communication skills
- Annual leave
- Sick pay
Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
MAY - 1st Line IT Support Engineer & Retail IT Technician
BubbleIT Solutions Limited —Beeston
- £26,000 - £28,000 a year
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
IT Support Technician
Elevate Technology Group —Derby
- £25,000 - £30,000 a year
- Azure
- Windows
- Microsoft Office
Service Desk Analyst
PA Housing —Leicester
- £34,140 - £35,590 a year
- Call to connect
- Hybrid work
- Azure
- Microsoft Office
- Annual leave
- Employee discount
3d
IT Service Desk Engineer Apprentice
QA Apprenticeships —Mansfield
- £19,000 a year
- Full-time
- No experience needed
- Windows
- IT
- Free parking
- Annual leave
IT Service Desk Apprentice
QA Apprenticeships —Loughborough
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
3d
IT Support Technician
Crown Couriers —Tamworth
- £30,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Store discount
Quick apply
Sustainability Analyst
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
5d
2nd Line IT Technician
Sygnature Discovery —Nottingham
- Full-time
- Microsoft Access
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
4h
IT Manager (IT, Cyber Security & Systems Development)
Devon and Cornwall Railways Ltd —Derby
- £50,000 - £60,000 a year
- Full-time
- Scripting
- Computer networking
- IT
Quick apply
2d
IT Support Technician
Integrated Doorset Solutions Limited —Mansfield
- Full-time
- Microsoft Excel
- Windows
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
IT Network Technician
Machine Mart —Nottingham
- £26,500 - £27,500 a year
- Azure
- Windows
- Microsoft Office
- Employee discount
Casual Premium Host
Legends Global (Europe) —Derby
- Weekend availability
- Sales
- Communication skills
Quick apply
Adult Learning ESOL Tutor - Nottinghamshire
Inspire: Culture, Learning & Libraries —Nottingham
- £30,023 - £33,698 a year
- Weekend availability
- Customer service
- Microsoft Office
- Travel
9d
Network Manager
Loughborough College —Loughborough
- £38,690 - £44,255 a year
- Full-time
- Doctoral degree
- Computer networking
- IT
- Annual leave
Venue Security Manager
Legends Global (Europe) —Derby
- Hospitality
- Management
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Attendance Admin Assistant
TMET —Leicester
- Monday to Friday
- IT
- Communication skills
- School
8h

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Warehouse Automation 1st Line Support Technician

Aldi -
Bardon

Apply Now

Job details

Permanent
£32,120 - £35,900 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Free or subsidised travel
Private medical insurance
Sick pay

Qualifications

Software deployment
Supply chain
Warehouse management system
IT support
Warehouse experience
Software testing
Communication skills

Full job description

Vacancy Specification

National IT have an exciting opportunity for a talented IT Professional to join the NIT Onsite Support Team based at Bardon. The role will initially support the project team from a software and automation testing perspective then transitioning to onsite software and hardware support.

The preferred candidate will have experience of working within automated distribution centres and providing IT support to the DC end users from a software and hardware perspective. Knowledge and experience of working with IT teams to deliver successful software projects is required. Experience with integrating and/or operating Manhattan Warehouse Management Systems into Automated Warehouses and the Warehouse Control Systems is desirable.

You will ensure constructive working relationships are maintained with internal and external stakeholders of all levels. The role will involve working closely with the business, IIT and our 3rd party suppliers, ensuring projects, are delivered and transition to BAU in a controlled manner.

It is envisaged that the successful candidate will have strong previous experience in a similar role and have experience of working as part of an IT support function preferrable within an automated DC.

Candidates will be located in Bardon whilst the site is in the final stages of construction, however, flexibility to travel to Head Office (Atherstone) will be required.

If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply to join #TeamAldi today!

Your New Role

Develops and maintains positive working relationships with the internal project teams and external partners to ensure close collaboration and successful transition to live.
Ensure the Warehouse Management System and Warehouse Control software uptime is maintained to the agreed service levels.
Coordinate software incidents across various DC applications and stakeholders, ensuring that acceptable solutions are found in a timely manner.
Manages Aldi’s partners within contract guidelines, ensuring performance and SLA's are monitored and recorded to aid in continuous improvement.
Ensure change control procedures are adhered too for site applications.
Testing & Deployment support for site applications
Works closely with stakeholders across the project and wider business to ensure consistency, alignment and efficiency where departments overlap, acting as an interpreter between business stakeholders and the technical teams.
Use your business knowledge and logical thinking to add a practical element to deployment and downtime planning.
Identifies, investigates and proposes best practices to deliver a ‘best in class’ service to business end users

About You

Used to working in a fast-paced automated environment
Experience of stakeholder management at all levels
Experienced in raising tickets to third party vendors
Able to prioritise tickets based on business need/impact
Working as part of an IT support function
Incident coordination
End User device support
Strong Communicator
SLA knowledge
Supply Chain / Warehouse Automation experience working with automation vendors (Desirable)
Working as part of an IT support function within an automated warehouse (Desirable)
Warehouse Automation software testing (Desirable)

What You’ll get in Return

Salary starting £32,120 rising to £35,900 (+20% uplift during unsociable hours)
Shift working: 4 days on 4 days off (12 hour shifts - night shifts will be required)
5 weeks’ annual leave plus Bank Holidays
Full training provided
Pension scheme
Private employee medical insurance after 4 years
Company sick pay scheme
Company maternity, paternity and adoption pay after 1 year
Long service rewards
Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs
Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)

You’ll need to live within 90 minutes of your main working location

Please be aware that this role does not fulfil the requirements for visa sponsorship

Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.

If you’re looking for a career that gives you more, apply today!

Apply Now

Refine Your Search

1st line support jobs in derby

Warehouse Automation 1st Line Support Technician

Central Operations Support

MAY - 1st Line IT Support Engineer & Retail IT Technician

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IT Support Technician

Service Desk Analyst

IT Service Desk Engineer Apprentice

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Sustainability Analyst

2nd Line IT Technician

IT Manager (IT, Cyber Security & Systems Development)

IT Support Technician

IT Network Technician

Casual Premium Host

Adult Learning ESOL Tutor - Nottinghamshire

Network Manager

Venue Security Manager

Digital Service Desk Engineer

Attendance Admin Assistant

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