back line technician Work, Jobs in london, eng (with Salaries)

3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
5d
Packing Materials Supply Operator
Procter & Gamble —London
- £553.91 a week
- 12 hour shift
- Forklift
- Warehouse experience
- Communication skills
- Free parking
13d
Assembly / Production Technician
Green Voltage Ltd. —Laleham
- £30,000 - £35,000 a month
- Full-time
- Assembly
- Electrical experience
- In-person
- Sick pay
Quick apply
11h
Fabric Technician
Cleveland Clinic London —London
- £35,000 - £37,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Field Technician - United Kingdom
Entegro —London
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Technical Supervisor
Southbank Centre —London
- £62,089 a year
- Full-time
- Supervising experience
- Communication skills
- Annual leave
- Employee discount
Hotel Technician/Engineer
Four Seasons —London
- £50,000 a year
- Full-time
- Maintenance
- Hotel
- Plumbing
- Employee discount
- Life insurance
Premium Processing Technician
Ardonagh Specialty —London
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
Reality Capture Technician
Wasserman Media Group LLC —Orpington
- Full-time
- Driving
- Quality control
- Travel
IT Service Desk Executive (6 Month FTC)
Jellyfish —London
- Full-time
- English
- Windows
- IT
- Flexible schedule
Quick apply
IT Technician Apprentice
QA Apprenticeships —London
- £16,536 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
- Employee discount
2d
Maintenance Operative
Urbanbubble —London
- £30,800 - £35,200 a year
- Full-time
- Maintenance
- School
- Annual leave
- Referral programme
Quick apply
2d
Senior Technician (LX & Sound Bias)
ATG Entertainment Limited —Wimbledon
- £36,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Organisational skills
1d
HVAP shift Technician
CBRE —London
- Full-time
- Maintenance
- First Aid Certification
- Communication skills
Civil Engineering Level 4 Apprentice
Sefton Council —London
- £11.39 - £13.35 an hour
- Full-time
- Engineering
8d
Evening Shift -MET Technician
Activate Group Limited —Kings Langley
- Full-time
- Communication skills
- Time management
- Paid training
- Annual leave
Quick apply
Trainee Animal Technician Apprentice
ICR —Sutton
- £24,890 - £26,200 a year
- Weekend availability
Mechanical Technician
Integral UK —London
- Weekend availability
- Customer service
- English
- Contracts
Quick apply
Shift Engineer - LVAP
CBRE —London
- Full-time
- Maintenance
- First Aid Certification
- Communication skills

I want to receive the latest job alerts for back line technician in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

3rd Line Support Engineer

Metropolitan Thames Valley -
London

Quick apply

Job details

Full-time
£44,997 - £47,365 a year
5 days ago

Qualifications

Microsoft Office
VoIP

Full job description

3rd Line Support Engineer - Permanent, Full-Time position (37.5 hours)
Farringdon, London (hybrid)
£44,997 - £47,365

About Us: Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.

This role: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London.

What you'll need to succeed:

Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation’s users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices.
On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues.
Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office.
Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk.
Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager.
Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes.
Undertake change management of the infrastructure estate
Work an out-of-hours shift if asked to, compensated by corporate company guidelines.
Undertake infrastructure project work and continuous improvement activities as part of the annual work plan
Management of relationships with third parties and suppliers.

To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made.

Interviews will be a three-stage process of an initial MS Teams phone-screen followed by two rounds of competency based questions (final round in-person)

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 – which represents London’s largest housing associations – we influence policy for the benefits of our residents and the wider sector.

In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We’ll do this by listening to our customers and working alongside them.

Phone:
Email:

Quick apply

Refine Your Search

back line technician jobs in london, eng

3rd Line Support Engineer

Packing Materials Supply Operator

Assembly / Production Technician

Fabric Technician

Field Technician - United Kingdom

IT Coordinator/ Helpdesk Technician

Technical Supervisor

Hotel Technician/Engineer

Premium Processing Technician

Reality Capture Technician

IT Service Desk Executive (6 Month FTC)

IT Technician Apprentice

Maintenance Operative

Senior Technician (LX & Sound Bias)

HVAP shift Technician

Civil Engineering Level 4 Apprentice

Evening Shift -MET Technician

Trainee Animal Technician Apprentice

Mechanical Technician

Shift Engineer - LVAP

I want to receive the latest job alerts for back line technician in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected