customer service representative Work, Jobs in thame (with Salaries)

Customer Care Specialist
Fresh Direct —Bicester
- £28,110 a year
- 8 hour shift
- Employee discount
Customer Services Advisor - 9 Month FTC
TravelodgeHotels —Thame
- Up to £26,168 a year
- 8 hour shift
- Hybrid work
- Hotel
- Employee discount
Quick apply
13d
Customer Service Advisor
Valda Energy —Bicester
- Up to £26,000 a year
- Customer service
- Negotiation
- Annual leave
- Employee assistance programme
4d
Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Customer Service Assistant – Specialty Coffee Wheatley
Colombia Coffee Roasters —Oxford
- £14.05 - £15.00 an hour
- Full-time
- Serving
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
14h
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
14d
Customer Support Advisor
Hellios Information Limited —Oxford
- £26,250 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
6d
Customer Service Advisor
Cherwell District Council —Banbury
- £28,928.50 - £31,563.50 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Customer Care Advisor
Wed2B UK and ROI —Milton Keynes
- £12.71 an hour
- Part-time
- Hybrid work
- Social media management
- Customer service
- Communication skills
Quick apply
1d
Customer Services Advisor
Halfords —Milton Keynes
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Sales Administrator and Customer Service Assistant
Polythene UK —Witney
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
7d
Customer Service Assistant
Royal Casino Slots —High Wycombe
- From £12.71 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
Customer Service Team Leader
Agria Pet Insurance —Aylesbury
- Full-time
- Customer service
- Leadership
- Communication skills
Quick apply
14d
Customer Representative - Reading
Nationwide Building Society —Reading
- From £25,250 a year
- Full-time
- Customer service
- Banking
8d
Customer Service & Admin Support
The Forces Group (FM) Ltd —Henley on Thames
- From £30,000 a year
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Flexible schedule
Quick apply
7d
Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Salesforce
- Communication skills
12d
Customer Support Specialist (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
- English
Client Services Coordinator (UK Wholesale)
Ingram Content Group —Deanshanger
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Service Advisor
PublicaGroup —Witney
- £28,347 - £28,698 a year
- Monday to Friday
- Hybrid work
- Customer service
- English
- Communication skills
- Employee assistance programme
12d
Customer Care Representative
BD —Winnersh
- £25,000 - £38,125 a year
- Customer service
- IT
- In-person

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Customer Care Specialist

Fresh Direct -
Bicester

Apply Now

Job details

Full-time
£28,110 a year

Benefits

Company pension
Employee discount

Full job description

Full-time

Bicester

28,110

37.5hrs per week

Job Description

Contact Centre – Customer Support Advisor- 12 month Secondment

£28,110 plus Bonus £1200 Per Annum+ brilliant rewards and recognition scheme

Bicester - Fresh Direct

This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends.

This role is a 12 month Secondment

At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world.

Fresh Direct, along with Brakes, is part of the Sysco global family meaning our customers benefit from global reach, economies of scale, worldwide insight and all the benefits of a highly successful and professional parent company.

As a Customer Support Advisor, you will be providing excellent customer service to both external and internal customers being the first point of contact to assist in orders, via phone and email.

After successful completion of your probation there is a potential for this role to be Hybrid

Key Activities & Responsibilities:

Process all orders and collections with accuracy of data entry and fulfilling the requirements of each customer whilst maintaining customer mailbox enquiries.
Achieving set KPI’S in line with Fresh Direct requirements. Calls answered in a timely manner in line with company targets.
Develop and maintain department structure to understand impact of customer service function across the business
Develop and maintain customer relationships through effective communication, problem solving, and fulfilling business commitments.
Have a detailed knowledge of allocated customers business, expectations and requirements.
Act as a first point for any customer issues, investigate as fully as possible and ensure relevant parties are brought into the discussion to find a fast and effective solution.
Take ownership of customer queries, keeping systems updated and credits/collections booked out in a timely manner, effectively liaise with other departments where necessary.
Ensure that all customer Comments/complaints/correspondence is processed in accordance with Fresh Direct Customer complaints procedure, and customer specific requirements.
Maintain effective communication between customer and Fresh Direct, scheduling call backs when required and ensuring customer mailbox is maintained via emails.
Communicate with internal departments to ensure processes run smoothly

Key Attributes:

Previous office/customer service environment required
Passion for excellent customer service
Excellent attention to detail
Confident problem solving and decision-making skills
Self-motivated with a desire to exceed set standards
PC Literate

What you'll get:

Huge discount on all sorts of lovely food and award-winning products
Generous holiday allowance
Recognition awards and Incentives
Pension
Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
And much more….

Location: Bicester, England

Additional Information

At Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Fresh Direct

Built on a passion for food and feeding the nation, at Fresh Direct we are dedicated to making life as easy and efficient for the chefs, cooks and caterers we serve across the country. We are the leading specialist supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs’ menus.

Apply Now

Refine Your Search

customer service representative jobs in thame

Customer Care Specialist

Customer Services Advisor - 9 Month FTC

Customer Service Advisor

Customer Care Agent

Customer Service Assistant – Specialty Coffee Wheatley

Customer Care Coordinator

Customer Support Advisor

Customer Service Advisor

Customer Care Advisor

Customer Services Advisor

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Customer Service Assistant

Customer Service Team Leader

Customer Representative - Reading

Customer Service & Admin Support

Customer Service Specialist

Customer Support Specialist (DataCosmos)

Client Services Coordinator (UK Wholesale)

Customer Service Advisor

Customer Care Representative

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Full-time

Bicester

28,110

37.5hrs per week

Job Description

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