Customer service manager Work, Jobs in Southampton (with Salaries)

Area Care Manager
Helping Hands —Southampton
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Relationship Manager
Barchester Healthcare —Fareham
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
3d
Cafe General Manager
Kalm Kitchen Ltd —Fareham
- Up to £40,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
12d
General Manager
Crookley Park Estate —Waterlooville
- £38,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Store discount
- Employee discount
Quick apply
3d
Customer Operations Manager
BH Live —Southampton
- £29,580 a year
- Full-time
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
10d
Office Manager
J&B Hopkins —Fareham
- £32,000 a year
- Customer service
- Microsoft Office
- Administrative experience
- Life insurance
Quick apply
11d
Costa Store Manager
Scoffs —Romsey
- £33,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Service Delivery Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Free parking
- Employee assistance programme
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
- Full-time
11d
General Manager
DAMA —Southampton
- £34,000 - £37,000 a year
- Full-time
- Hospitality
- Management
- Culinary experience
- Store discount
- Employee discount
Quick apply
4h
Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
4d
Assistant Manager
Wingstop UK - Southampton —Southampton
- £30,000 - £36,500 a year
- Full-time
- Hospitality
- Management
- Leadership
- Employee discount
Quick apply
20h
Housing Customer Experience Manager
Wiltshire Council —Salisbury
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
Team Leader
Card Factory —Southampton
- £13 an hour
- Leadership
Store Manager
Wed2B UK and ROI —Bournemouth
- £26,574 a year
- Part-time
- Leadership
- Employee discount
Quick apply
13d
Major Account Manager
DHL —Southampton
- Sales
- Communication skills
- Negotiation
- Employee discount
- Sick pay
4d
Assistant Manager
Jewells —Southampton
- Sales
- Supervising experience
- Leadership
- Employee discount
Tea Room Manager
Minstead Trust —Lyndhurst
- £28,002 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
Garden Centre Department Manager
Hillier Nurseries Ltd —Abbotts Ann
- £35,000 a year
- Weekend availability
- Sales
- Merchandising
- Travel
- Free parking
- Annual leave
Quick apply
Counter Manager - Fareham
Benefit Cosmetics UK —Fareham
- Part-time
- Hospitality
- Management
- Customer service
- Annual leave
- Referral programme
7d

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Area Care Manager

Helping Hands -
Southampton

Quick apply

Job details

£55,000 - £60,000 a year

Benefits

Annual leave
Employee assistance programme
Referral programme

Qualifications

Leadership
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

As an Area Care Manager, you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.

Salary : £55,000 - £60,000 a year

What you’ll do

Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
Make sure customer experience stays exceptional, raising service standards and strengthening retention.
Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.

What you’ll bring

Multi-site leadership experience within the care sector.
Strong understanding of CQC/CIW regulations and quality frameworks.
The ability to influence, support change and manage large, diverse teams.
Clear communication skills and the confidence to build trusted relationships internally and externally.

Why Helping Hands

Genuine career growth and development pathways.
Up to £15,000 annual bonus
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
Refer-a-friend bonus scheme.
A workplace that celebrates diversity and champions inclusion. Everyone is welcome.

At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

customer service manager jobs in southampton

Area Care Manager

Customer Relationship Manager

Cafe General Manager

General Manager

Customer Operations Manager

Office Manager

Costa Store Manager

Service Delivery Manager

Head of Contact Operations

General Manager

Business Engagement and Service Improvement Manager

Assistant Manager

Housing Customer Experience Manager

Team Leader

Store Manager

Major Account Manager

Assistant Manager

Tea Room Manager

Garden Centre Department Manager

Counter Manager - Fareham

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