Technical support Work, Jobs in Cambridge (with Salaries)

Application Support Engineer
Made4net LLC. —Cambridge
- £3,500 - £5,000 a month
- Weekend availability
- SQL
- AWS
- Travel
Quick apply
8d
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
Service support specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Helpdesk Contracts Administrator
JCW Energy Services Ltd —Royston
- £25,000 a year
- Overtime
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Technical Support - Chemical Products
Johnson Matthey —Royston
- Full-time
- Engineering
IT Support Analyst
STEMCELL Technologies Inc —Cambridge
- £24,700 - £37,100 a year
- AWS
- IT
Clinical Site Technical Support Associate
Qureight Ltd —Cambridge
- Full-time
- Hybrid work
- Machine learning
- IT
- Annual leave
- Life insurance
Quick apply
IT Storage Administrator Technical Infrastructure Engineer
Primenet LTD —Stevenage
- £45,000 - £70,000 a year
- Full-time
- Azure
- AWS
- Computer networking
Quick apply
6d
IT Support Intern (12 months) - Starting July 2026
Schlumberger —Cambridge
- Customer service
- English
- Bachelor's degree
11d
Junior Beta Liaison
inMusic —Cambridge
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Software development
- Annual leave
- Employee assistance programme
Quick apply
Product Support Engineer / Technical Advisor
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
3d
IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Customer service
- Project management
Quick apply
Service Managment Specialist
M Group —Saint Ives
- 12 hour shift
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Systems Support Analyst
WestonHomes —Hatfield Heath
- English
- Life insurance
Quick apply
Helpdesk Manager
Trinity Managed Services —Saffron Walden
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Supervising experience
- Computer networking
- Free parking
Quick apply
3d
Acturis Operations Analyst
Jensten Group —Huntingdon
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
IT Apprentice
North Hertfordshire District Council —Letchworth
- £25,033 a year
- Customer service
- IT
- Communication skills
13d
System Support Representative
E. L. Blake, Inc. —Lakenheath
- £70,000 - £120,000 a year
- Full-time
- IT
- In-person
- Life insurance
Quick apply

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Application Support Engineer

Made4net LLC.
Cambridge

Quick apply

Job details

Full-time
£3,500 - £5,000 a month
8 days ago

Qualifications

IIS
Microsoft SQL Server
Logistics
SQL
AWS
Warehouse experience
Computer skills
Application support
SaaS

Full job description

Company Description:

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology empowers organizations to optimize warehouse and logistics operations, improve efficiency, and drive measurable business outcomes. With a global customer base and a strong commitment to excellence, Made4net partners with organizations across industries to deliver scalable, high-impact solutions.

Purpose of the Role

The Application Support Engineer provides hands-on technical and functional support for Made4net applications, ensuring reliable customer operations and successful integrations. This customer-facing role supports both live customers and implementation activities, working closely with global support, IT, and project teams to resolve issues, assist with configuration, and optimize system performance.

The role reports to a local Support Leader and operates as part of a global follow-the-sun support organization, delivering extended and 24×7 coverage through regional collaboration.

Key Responsibilities

Provide day-to-day application support to customers via ticketing, email, and phone.
Troubleshoot and resolve application, integration, and environment issues in accordance with SLAs and escalation procedures.
Support customer implementations, including configuration assistance, cutovers, upgrades, and go-live activities.
Participate in on-site and remote hypercare during and after customer go-lives (travel may be required).
Collaborate with customer teams, project managers, and internal engineering teams to ensure successful deployments.
Perform periodic customer follow-ups to review system status and ongoing needs.
Participate in rotating on-call coverage, including evenings, weekends, and holidays, as part of the global 24×7 support model.

Core Competencies

Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
Technical Aptitude – Quickly understands and troubleshoots enterprise applications and integrations.
Effective Communication – Communicates clearly with technical and non-technical stakeholders across regions.

Required Qualifications

Experience supporting Windows workstation and server environments.
Experience with web technologies and environments (browsers, IIS).
Working knowledge of SQL Server and database-driven applications.
Strong general computer and application usage skills.
Ability to travel domestically and internationally.

Preferred Qualifications

Experience supporting hosted / SaaS customers.
Familiarity with AWS or cloud-hosted environments.
Experience with warehouse, transportation, logistics, ERP, CRM, or similar enterprise systems.

Work Skills

Strong teamwork and collaboration skills.
Excellent communication and interpersonal abilities.
Responsive, adaptable, and customer-oriented.
Structured, task-oriented problem solver with good time management.

Job Type: Full-time

Pay: £3,500.00-£5,000.00 per month

Application question(s):

Will you now or in the future require visa sponsorship to work in the UK?
Do you have hands on professional experience working with SQL databases?

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in cambridge

Application Support Engineer

IT Executive

Service support specialist

Helpdesk Contracts Administrator

Technical Support - Chemical Products

IT Support Analyst

Clinical Site Technical Support Associate

IT Storage Administrator Technical Infrastructure Engineer

IT Support Intern (12 months) - Starting July 2026

Junior Beta Liaison

Product Support Engineer / Technical Advisor

IT Desktop Support

Graduate / Placement Technical Support Engineer

Service Managment Specialist

Systems Support Analyst

Helpdesk Manager

Acturis Operations Analyst

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

IT Apprentice

System Support Representative

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