Technical support occupations Work, Jobs in Newtownards, Nir (with Salaries)

Customer Support Technician
Applied Systems UK —Belfast
- Full-time
- Customer service
- Military
- Salesforce
- Annual leave
- Flexitime
Customer Support Technician
Applied Systems Europe —Belfast
- Full-time
- Customer service
- Military
- Salesforce
- Annual leave
- Flexitime
RIQAS Technical Support Administrator
Randox Laboratories —Antrim
- 10 hour shift
- Microsoft Office
- Bachelor's degree
- Organisational skills
6d
Technical Support Engineer I
Delinea —Belfast
- Full-time
- Remote
- Computer Science
- English
- SQL
- Employee assistance programme
- Life insurance
IT Support Engineer
Barclay Communications —Belfast
- From £30,000 a year
- Full-time
- Windows
- Microsoft Office
- Driving
- Employee discount
- Referral programme
Quick apply
IT Technical Support Specialist
Omexom UK —Belfast
- Communication skills
Dutch speaking Support Specialist
Lightspeed Commerce, Inc. —Belfast
- Weekend availability
- Hybrid work
- Hospitality
- Customer service
- English
Quick apply
14d
Technical Support Engineer II
Delinea —Belfast
- Full-time
- Remote
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
IT Technician
Celtic Core Systems —Belfast
- £24,420.00 - £45,706.43 a year
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Flexitime
Quick apply
Tech Support
Concentrix —Belfast
- £30,500 a year
- Weekend availability
- Remote
- Management
- Analysis skills
- APIs
- Employee stock purchase plan
- Annual leave
Local IT Support Technician
Fieldfisher —Belfast
- Full-time
- IT
- In-person
- Communication skills
6d
Technical Support Engineer (Entry Level / Graduate)
iManage —Belfast
- Full-time
- Computer Science
- Windows
- SQL
- Annual leave
- Flexible schedule
Quick apply
5d
Junior Service Desk Analyst
System C —Belfast
- Full-time
- Customer service
- Communication skills
- Time management
Equities Middle Office - Application Support Analyst
Citi —Belfast
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
7d
Options Graduate & Placement Programme
Options Technology —Belfast
- Full-time
- Organisational skills
- Communication skills
Quick apply
Custody Support - Application Support Technical Lead - Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Oracle
- Master's degree
- SQL
- Annual leave
- Employee assistance programme
3d
Production Support Team Lead
TP ICAP —Belfast
- Full-time
- DevOps
- Windows
- SQL
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
Business Service Desk Agent, Deloitte Digital, T&T Solutions
Deloitte —Belfast
- Overtime
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
Issuer Services Application Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Financial services
- Annual leave
- Employee assistance programme
7d

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Customer Support Technician

Applied Systems UK -
Belfast

Apply Now

Job details

Full-time

Benefits

Private dental insurance
Annual leave
Flexitime
Private medical insurance

Qualifications

Live chat
Customer service
Military
Triage
Salesforce
Windows
Technical support
SQL
Zendesk
Organisational skills
Software development
IT
Customer support

Full job description

Job Description:

Amazing Career Moments Happen Here

Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.

Position Overview

We’re searching for a Customer Support Technician to join our Customer Experience team in a hybrid work capacity from our Belfast office. In this position, you will assist our valued customers via telephone, internet chat and email with any question or problems they may have regarding our insurance software products, hardware, or any other products purchased from our company. This is a diverse and dynamic role requiring a high degree of attention to detail, ability to prioritise tasks, excellent problem-solving ability and excellent phone and people skills. You will provide friendly, informed, and efficient customer service primarily via telephone and email with some instant chat.

To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.

What You’ll Do

Own support tickets end‑to‑end; primary customer contact
Deliver fast, high-quality support across all customer interactions
Manage and document multiple cases; keep customers informed
Escalate issues when needed to drive quick resolution
Collaborate with team and build product expertise; support updates

We’re Excited to Learn More About You

Your experience may include:

1-2 years Customer Support experience (Technical Support an advantage)
Basic knowledge of IT Infrastructure
Strong customer service focus with experience communicating with customers via, telephone, email and chat
Strong administration and organisational skills to ensure effective and timely delivery of services
Knowledge of MS Windows operating systems

You may have other skills or credentials, including:

Experience with service focused CRMs (Salesforce/Zendesk)
Exposure to Bug Management and Triage Processes
Understanding of the Software development cycle and SQL would be an advantage

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!

When You Join Team Applied, You Can Expect:

A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.

We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.

A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

Private Medical Insurance, including Dental and Vision
Holiday and Vacation Time
Health & Wellness Days
A Bonus Day for Your Birthday

Learn more about the people behind our products at https://www1.appliedsystems.com/en-uk/about-us/jobs/

Your Security Matters:
Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

#LI-Hybrid

#LI-Europe

Apply Now

Refine Your Search

technical support occupations jobs in newtownards, nir

Customer Support Technician

Customer Support Technician

RIQAS Technical Support Administrator

Technical Support Engineer I

IT Support Engineer

IT Technical Support Specialist

Dutch speaking Support Specialist

Technical Support Engineer II

IT Technician

Tech Support

Local IT Support Technician

Technical Support Engineer (Entry Level / Graduate)

Junior Service Desk Analyst

Equities Middle Office - Application Support Analyst

Options Graduate & Placement Programme

Custody Support - Application Support Technical Lead - Vice President

Production Support Team Lead

IT Helpdesk Analyst Tier 1

Business Service Desk Agent, Deloitte Digital, T&T Solutions

Issuer Services Application Support - Assistant Vice President

I want to receive the latest job alerts for technical support occupations in newtownards, nir

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