It support Work, Jobs in Oxford (with Salaries)

IT Support Officer
University of Oxford TSS —Headington
- £18.80 an hour
- Temporary
- Windows
- Microsoft Office
- Analysis skills
- Annual leave
5d
IT & AV Support Assistant
University of Oxford TSS —Oxford
- £14.98 - £16.92 an hour
- Temporary
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
1d
IT Operations Technician (Junior)
Red Technology Solutions Ltd —Witney
- £22,500 - £32,500 a year
- Full-time
- Computer networking
- Linux
- In-person
- Life insurance
- Sick pay
Quick apply
1d
Digital Education Support Assistant
University of Oxford TSS —Oxford
- £19.15 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- SharePoint
5d
Systems Administrator
University of Oxford TSS —Oxford
- £20.77 an hour
- Temporary
- Azure
- SharePoint
Systems Development & IT Support – Graduate Position/Intern
Faith Associates —High Wycombe
- Social media management
- Internship
Helpdesk Administrator - 1700 - 2200
Equans —Oxford
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
IT Support Engineer
Wireless Logic mdex GmbH —Reading
- Hybrid work
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
MDM IT Support
NHS Professionals —Aylesbury
- £14.89 - £16.93 an hour
- Temporary
- Travel
- Annual leave
Quick apply
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
Apprentice IT Support Officer
University of Oxford —Oxford
- £26,686 a year
- University
- IT
- Annual leave
7d
Digital & Technology Lead
RABI —Oxford
- £40,000 a year
- Full-time
20h
IT Technician
RefurbMAC —Oxford
- £9 an hour
- Computer Science
- IT
- Computer skills
Associate Engineer, GxP IT Support
Moderna, Inc. —Oxford
- Full-time
- Oracle
- Microsoft Outlook
- Computer Science
- Annual leave
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
Helpdesk Administrator
Equans —Oxford
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
Junior Software Support Analyst
Objective Corporation —Reading
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
13d
Junior Support Analyst
Esri UK —Aylesbury
- From £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Travel
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
14d
IT Technician
Burford Secondary School —Burford
- £29,064 - £31,022 a year
- Part-time
- SharePoint
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
14d

I want to receive the latest job alerts for it support in oxford

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Officer

University of Oxford TSS -
Headington

Apply Now

Job details

Temporary | Full-time
£18.80 an hour
5 days ago

Benefits

Annual leave

Qualifications

Windows
Microsoft Office
Analysis skills
IT support
Computer networking
Mac OS
IT
Linux
Communication skills

Full job description

We are seeking a customer-focused IT Support Officer to provide first- and second-line technical support across a diverse IT environment. This role involves troubleshooting hardware, software and networking issues, supporting end users, and contributing to the delivery of secure and reliable IT services.

The position is set to commence ASAP and will be full-time for an initial duration of 12 weeks with a pay rate of £18.80 per hour + holiday pay

Key Duties:

Technical Support & Service Delivery

Act as a primary point of contact for IT support requests, providing timely and professional assistance
Monitor and manage helpdesk tickets, prioritising and resolving issues in line with service standards
Diagnose and resolve hardware, software, networking and AV-related issues
Escalate complex incidents to specialist teams and third-party suppliers where required
Support users with a range of research, teaching and business systems

Systems Management & Deployment

Deploy, configure and maintain Windows, macOS and Linux devices
Install and upgrade hardware, operating systems and software applications
Troubleshoot network connectivity issues and support identity and access management processes
Assist with hardware upgrades, software deployments and infrastructure-related tasks

Documentation, Compliance & Reporting

Maintain accurate asset, licensing and support records
Ensure incidents and service requests are logged and updated appropriately
Create and maintain technical documentation, procedures and knowledge base materials
Support audits, compliance activities and cybersecurity requirements
Produce reports and data analysis to support operational and strategic decision-making

Selection Criteria:

Proven experience providing first- and second-line IT support
Strong knowledge of Windows 10/11 and macOS environments
Good understanding of desktop, laptop and peripheral hardware
Experience troubleshooting networking and connectivity issues
Strong knowledge of Microsoft Office and common business applications
Excellent communication skills, with the ability to explain technical concepts to non-technical users
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
Experience maintaining records within IT service management and asset management systems

Vacancy ID: 23424

Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.

Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service

Person specification

Not Specified

About The University

Not Specified

Apply Now

Refine Your Search

it support jobs in oxford

IT Support Officer

IT & AV Support Assistant

IT Operations Technician (Junior)

Digital Education Support Assistant

Systems Administrator

Systems Development & IT Support – Graduate Position/Intern

Helpdesk Administrator - 1700 - 2200

IT Support Manager

IT Support Engineer

MDM IT Support

IT End-User Support Specialist

Apprentice IT Support Officer

Digital & Technology Lead

IT Technician

Associate Engineer, GxP IT Support

IT Support Engineer - Fixed Term

Helpdesk Administrator

Junior Software Support Analyst

Junior Support Analyst

IT Technician

I want to receive the latest job alerts for it support in oxford

Explore jobs in more locations

Person specification

About The University

Jobseeker tools

Employer Tools

Browse

Stay Connected