Desktop/ server support analyst Work, Jobs (with Salaries)

Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
2nd Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Technology Support Analyst
Latham & Watkins LLP —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
12d
IT Business Support Analyst
The Lancashire Group —London
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
Quick apply
1d
Desktop Support Analyst, Charles River Development, Officer
State Street —London
- Full-time
- Computer Science
- Customer service
- Engineering
- Flexible schedule
Systems Support Analyst
Walkers Global —London
- Weekend availability
- Azure
- Customer service
- Windows
Test Analyst
NEXT —Leicester
- From £34,214 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
14d
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
IT Analyst
SPACE VERVE LIMITED —Coventry
- £24,420.00 - £45,724.89 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
12d
IT Support Specialist
HDR —London
- Full-time
- AutoCAD
- Computer Science
- Windows
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
7d
Senior Technical Support Analyst
Lugo —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Paid training
- Bereavement leave
Quick apply
Endpoint Administrator
Grimshaw Architects —London
- £40,000 - £50,000 a year
- CAD
Quick apply
5d
IT Helpdesk Analyst
University of Exeter —Exeter
- From £30,628 a year
- Hybrid work
- Customer service
- Computer literacy
- University
- Annual leave
2d
Software Test Engineer
Ramark systems Ltd —Remote
- £30,000 - £45,000 a year
- Full-time
- Remote
- Azure
- Oracle
- Data analysis skills
Quick apply
IT Infrastructure Analyst
ZF —Pontypool
- Up to £40 an hour
- Computer Science
- English
- Microsoft Office
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply

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Analyst – Desktop Support

StepStone Group -
London

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Job details

Qualifications

Microsoft Windows Server
System administration
Customer service
Technical support
Microsoft Office
ITIL
Computer networking
ServiceNow
Communication skills
Active Directory
Help desk

Full job description

We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.

The Team

Information Technology at Stepstone works internally to provide infrastructure for automation. IT implements the governance for the use of network and operating systems, and it assists the operational units by providing them the functionality they need. IT also provides Desktop Support to Stepstone's users. Desktop Support provides centralized information and support management service to handle technology queries

Key Responsibilities:

Act as an initial point of contact for technical support requests by phone, email, and in person
Act as local IT point of contact for local office based issues
Perform triage, resolve incidents and respond to queries on PC's, laptops, printers, mobile devices, and email and business applications
Contribute technical content and solutions, and maintain departmental procedures in the Knowledge Base
Understanding of basic networking and system administration
Contribute to IT projects
Resolve technical issues, identify and document persistent problems
Ensure a positive user experience through timely and professional service

Core Competencies:

Working knowledge of Windows 11, Office 365, Copilot, Active Directory, Exchange, Windows Server and Entra ID
PC hardware and software support
Ticketing and incident documentation
Managing Projects End to End
Testing and Evaluating new Technologies

Requirements:

Strong customer service and communication skills
Ability to communicate technical details to non-technical users
Ability to prioritize work load effectively
Able to work independently with minimal supervision
Good troubleshooting skills and willingness to seek out existing issues
Experience with ServiceNow a plus
Knowledge of Crestron Audio Visual equipment a plus

Qualifications:

1-3 years of technical support experience, desktop or helpdesk support preferred
4 year college degree
ITIL Framework exposure a plus

At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.

As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.

Candidates must be at least 18 years old to apply.

Developing People at StepStone

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Refine Your Search

desktop/ server support analyst jobs

Analyst – Desktop Support

2nd Line Support Analyst

Technology Support Analyst

IT Business Support Analyst

Desktop Support Analyst, Charles River Development, Officer

Systems Support Analyst

Test Analyst

2nd Line Support Analyst

IT Analyst

1st line Service Desk Analyst

2nd Line IT Support Analyst

IT Service Desk Analyst

IT Support Specialist

IT Support Analyst

Senior Technical Support Analyst

Endpoint Administrator

IT Helpdesk Analyst

Software Test Engineer

IT Infrastructure Analyst

Service Desk Analyst

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