Technical author Work, Jobs in Blackwater, Ham (with Salaries)

Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Technical Author
Martin-Baker —Denham
- Military
- English
- Annual leave
Manager, Digital Content (d/f/m) – DHL CSI DCIS
DHL —Bracknell
- Full-time
- Hybrid work
- CRM software
- Marketing
- English
Production Support Analyst
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
EMC Test Engineer
QinetiQ —Farnborough
- Full-time
- Hybrid work
- No degree
- Travel
- Communication skills
- Employee discount
Project Design Engineer - Powertrain
Expleo —Guildford
- Engineering
- System design
Research Fellow in Biological Mass Spectrometry
University of Reading —Reading
- £36,636 - £37,694 a year
- Full-time
- Doctoral degree
Internal Communications Lead
Wood —Sunbury
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Life insurance
Senior Product Manager – Global Web
Elanco —Hook
- Full-time
- Analysis skills
- Product management
- APIs
3d
Lead Scientist - R&D Purification
Lonza —Slough
- Full-time
- Engineering
- Data analysis skills
- Communication skills
Teamcenter Solution Architect
Capgemini —Woking
- C++
- JavaScript
- Software development
Hard Surface Artist
Stellar Entertainment Software Ltd —Guildford
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
Clinical Trials Manager
Gilead Sciences —London
- Full-time
- Management
- Doctoral degree
- Master's degree
Senior Medical Writer – UK based, London, Nottingham, Reading
Porterhouse Medical Group —Reading
- Bachelor's degree
- Leadership
10d
Commissioning Engineer - Affinity Water Region
Gallifordtry —Rickmansworth
- Full-time
- Microsoft Office
- Mechanical knowledge
- Employee assistance programme
- Employee discount
Systems Architect - Global Data Center Segment - IT Module
Eaton —Slough
- Remote
- Engineering
- System design
- Microsoft Office
- Flexible schedule
Senior VFX Artist
Electronic Arts —Guildford
- Hybrid work
- In-person
- Annual leave
Assoc Director, Clinical Operations
Gilead Sciences —Uxbridge
- Full-time
- Hybrid work
- Management
- Doctoral degree
- Master's degree
Senior Aquatic Ecologist
AECOM —Basingstoke
- Full-time
- Hybrid work
Mechanical Supervisor
Gallifordtry —Hampton
- Full-time
- Engineering
- Microsoft Office
- Supervising experience
- Employee assistance programme
- Employee discount

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Technical Support Engineer

Aspen Technology -
Reading

Apply Now

Job details

Qualifications

Engineering
English
Technical support
Master's degree
Bachelor's degree
Scripting
Communication skills
Python

Full job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Your Impact

AspenTech is looking for skilled Technical Support Engineers to join our team in two distinct areas: Engineering Solutions and Subsurface Science & Engineering Solutions (SSE). Candidates should apply based on their area of expertise, either in engineering process simulation or geoscience subsurface modeling. This role offers opportunities to work with cutting-edge technology, providing world-class customer support, training, and product expertise.

For Engineering Solutions:

Provide technical support for Aspen Engineering solutions (Aspen Plus, HYSYS, ACCE, EDR, or other related tools), troubleshooting complex technical and simulation issues.

Deliver customer training and maintain up-to-date training materials for engineering products.

Collaborate with customers to optimize workflows and recommend improvements to achieve better outcomes using our solutions.

Engage with R&D teams to suggest product improvements based on customer feedback and your own insights.

Conduct pre-release testing of software, contribute to product enhancement, and author white papers for the knowledge base.

Travel to customer sites as required, with travel typically being less than 30%.

For Subsurface Science & Engineering Solutions:

Provide technical support for Aspen SSE products (SKUA, RMS) with a focus on reservoir modeling and geoscience workflows.

Deliver high-quality training on subsurface modeling tools, assisting customers in optimizing their use of the software for geological applications.

Assist in pre-sales consultations by identifying prospects’ business challenges and positioning AspenTech products as solutions.

Troubleshoot complex geoscience-related technical issues and work with internal teams to drive timely solutions.

Participate in industry events, contribute to departmental projects, and support the development of training materials.

Travel to customer sites as required, generally less than 25%.

What You'll Need

For Engineering Solutions:

Bachelor's degree in Chemical Engineering, Process Engineering, Petroleum Engineering, or similar field, or equivalent work experience. A Master's degree is a plus.

Experience with AspenTech Engineering tools (Aspen Plus, HYSYS, EDR, ACCE) or related software.

Experience with process simulation models and troubleshooting.

Knowledge of Hybrid modeling techniques and piping/layout development (OptiPlant-related technologies is a plus).

Excellent communication and training delivery skills.

For Subsurface Science & Engineering Solutions:

Bachelor's degree Geoscience or Petroleum Engineering, or equivalent years of relevant experience. A Master's degree is a plus.

Experience in geological modeling software such as SKUA, RMS, or Petrel

Knowledge of subsurface workflows, including reservoir modeling and New Energy workflows like CCS and Geothermal.

Familiarity with Python scripting and software customizations is highly desired.

Strong customer-first mindset, with excellent problem-solving and relationship-building skills.

Preferred Qualifications:

Fluent in English, with proficiency in an additional language a plus.

Competencies for Both Profiles:

Strong technical troubleshooting and problem-solving skills.

Excellent interpersonal and communication skills, with the ability to work cross-functionally.

Ability to manage multiple priorities and adapt to changing environments.

Willingness to travel as needed, with international travel possible. (Actual travel percentages can vary based on role and business needs. Flexibility may be discussed through the interview process.)

Our goal is to find the best role for you at AspenTech. Applicants will be reviewed for this position as well as similar roles with varying skill requirements and/or years of experience.

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Technical Support Engineer