And terminal Work, Jobs in Faversham, Ken (with Salaries)

EES Customer Service Agent (fixed term)
Getlink —Folkestone
- £29,496 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Reception - Team Member
Premier Inn —Dover
- Up to £13.06 an hour
- Full-time
- Customer service
- Hotel
- Employee discount
Quick apply
3d
Retail Customer Service
Entain —Ramsgate
- Overtime
2d
Retails Assistant
Longdan —Maidstone
- £12.71 an hour
- Part-time
- Heavy lifting
- English
- In-person
Quick apply
8d
Crew and Information Controller
Getlink —Folkestone
- £42,543 - £44,670 a year
- Full-time
- English
Quick apply
14d
Customer Entertainment Associate FTC
DFDS UK & Ireland —Dover
- £12.71 an hour
- Weekend availability
- Hospitality
- Childcare
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Team Leader
Flutter Entertainment —Canterbury
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
11h
Passenger Experience Assistant - 14hrs per week - FTC expiring 31st October 2026
London Southend Airport —Southend-on-Sea
- £13 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Housekeeping Team Member
Premier Inn —Dover
- Up to £13.06 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
Quick apply
4d
Customer Service Representative
William Hill —Chatham
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Retail Manager – Folkestone Furniture
Pilgrims Hospices —Folkestone
- £26,126 a year
- Weekend availability
- Hospice
- Retail management
- Free parking
Bulks Operative
Forth Ports Group —Tilbury
- £33,605 - £36,574 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
7d
Relief General Kitchen Assistant
Bridgend County Borough Council —Roman
- £13.45 an hour
- Monday to Friday
- School
9d
2nd Line IT Engineer
Akita Systems Limited —Wrotham
- Azure
- Customer service
- Windows
- Sick pay
Grain Operative
Forth Ports Group —Tilbury
- £33,605 a year
- Overtime
- Free parking
- Annual leave
Quick apply
7d
Shift Lead
Calor Gas Ltd —Canvey Island
- £40,000 - £44,000 a year
- Maintenance
- Leadership
- Communication skills
- Annual leave
- Employee discount
7d
Food & Beverage Assistant
Mercure Maidstone Great Danes —Maidstone
- Weekend availability
- Customer service
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
14d
Bartender
Mercure Maidstone Great Danes —Maidstone
- Part-time
- Hospitality
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
2d
Home Care Worker
Allium Home Care —Ashford
- £10.00 - £16.50 an hour
- Call to connect
- English
- Communication skills
- Flexible schedule
UK Product Development Manager
The Peninsular and Oriental Steam Navigation Company —Stanford-le-Hope
- Project management
- No degree
- Organisational skills
Quick apply
9d

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EES Customer Service Agent (fixed term)

Getlink -
Folkestone

Quick apply

Job details

Temporary
£29,496 a year
4 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
French
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Driving
SharePoint
Cash handling
Communication skills

Full job description

To deliver exceptional customer service by assisting passengers through the Entry/Exit System (EES) process at the Eurotunnel terminal. This includes guiding travellers through biometric registration, ensuring compliance with border regulations, and maintaining smooth passenger flow, all while providing a safe, friendly, and efficient travel experience.

The EES Customer Service Agent (CSA) works on a 24/7 shift basis within the Customer Service Division, participating in check-in and terminal operations, as the first point of contact for customers arriving at the terminal. The CSA must provide excellent customer service in a warm and welcoming manner.

Responding to customer needs to assure their safety and security.
Support passengers in the Entry/Exit System (EES).
Optimise vehicle capacity in the EES zone.
Maintain fluidity throughout the UK terminal.
Collection of correct tolls payable at check-in.
Verification and check of prepaid tickets.
Processing of inquiries and exiting of vehicles through check-in from the control room.
Verification of HGVs travelling at Freight check-in.
Processing of account holders’ cards, tickets, and credit/debit cards.
Ensure conditions of carriage are applied.
Allocation of Single-Deck Vehicles.
Fulfilling assigned tasks in a mobile vehicle from various stakeholders across the terminal.
Optimising and overseeing the loading of passenger trains from the overbridge.
Compliance with the strict company Health and Safety (H&S) policy and procedure, reporting incidents as they occur to minimise injury, loss of property, and loss of process.
Respect for all company policies, including the environment policy and arrangements for waste disposal.

Qualifications and Experience

A valid UK Driving licence and Passport are essential.
Excellent communication and customer service skills.
Demonstrable experience in a customer-facing role, preferably within the travel industry.
Proficient in the use of Microsoft Office (Word, Outlook, Excel, PowerPoint, SharePoint), web tools and phone-based apps.
Experience of cash handling would be an advantage but not essential.
The ability to communicate in French and/or another European language is desirable.

Person Specification

Demonstrates an understanding of the importance of Health and Safety (H&S) Regulations and shows an appreciation of work procedures, always promoting good practices.
Follows policies and procedures and complies fully with Legal obligations and safety requirements of the role.
Enthusiasm to learn and develop the skills required to fulfil the role.
An excellent communicator at all levels with a proven ability to deliver exceptional customer service.
Adept in building excellent relationships with others, contributing to a positive team atmosphere.
Ability to work autonomously and within a team, maintaining a high standard of service at all times.
Ability to demonstrate a logical/problem-solving approach, acting with confidence in real-time.
Friendly and approachable at all times.
Ability to work under pressure, use initiative, and remain calm, to support the operation and work colleagues.
Ability to complete forms clearly and concisely.
Motivated by change and the learning of new systems and technology.
Reliable, punctual, and flexible, to meet operational demands and business needs.
Presentable and confident to project a positive image of self and Eurotunnel.
To meet the required medical standard for the role.
To work a roster, which covers a 24-hour period, 7 days a week.

If you are interested in applying, please submit your application online by Friday 3rd July 2026.

We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, we encourage you to apply as soon as possible.

Please Note: From 1 January 2021, non-British and non-Irish nationals who do not already hold a UK immigration status will be required to obtain a visa in order to be able to work in the UK. Before applying for this role, please ensure that you are permitted to apply.
For further information, please visit the UK Visa and Immigration Website.

Type de contrat / Contract Type: CDD / Fixed-Term

Duration of contract in months (fixed-term, secondment, apprenticeship, temporary work, etc.): 612

Quick apply

Refine Your Search

and terminal jobs in faversham, ken

EES Customer Service Agent (fixed term)

Reception - Team Member

Retail Customer Service

Retails Assistant

Crew and Information Controller

Customer Entertainment Associate FTC

Customer Service Team Leader

Passenger Experience Assistant - 14hrs per week - FTC expiring 31st October 2026

Housekeeping Team Member

Customer Service Representative

Retail Manager – Folkestone Furniture

Bulks Operative

Relief General Kitchen Assistant

2nd Line IT Engineer

Grain Operative

Shift Lead

Food & Beverage Assistant

Bartender

Home Care Worker

UK Product Development Manager

I want to receive the latest job alerts for and terminal in faversham, ken

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