Customer solutions specialist Work, Jobs in Ampthill, Bdf (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Milton Keynes
- Temporary
- Customer service
Client Solutions Specialist
James and James Fulfilment Ltd. —Northampton
- From £30,000 a year
- Full-time
- Sick pay
Quick apply
Freelance In-Person Event Specialist - Northampton, UK
Visit.org —Northampton
- Temporary
- Customer service
- English
- Travel
Quick apply
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
11d
Customer Loyalty Advisor
CreatePay —Milton Keynes
- £28,000 a year
- CRM software
- Customer service
Quick apply
6d
Social Media & Lead Generation Specialist (HQ Office Based Full Time Job Role)
Atex Premier Cleaning —Moulton
- £25,000 - £30,000 a year
- Full-time
- Sales
- Social media management
- In-person
- Free parking
Quick apply
6d
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
Senior Telesales Executive
Conservatory Insulations UK —Milton Keynes
- £25,420 - £70,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Referral programme
Quick apply
5d
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee discount
9d
Shipper Compliance Specialist, Amazon Shipping
Amazon UK Services Ltd. - A10 —Milton Keynes
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
4d
Customer Success Manager - Microsoft
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
Microsoft 365 Specialist
Intercity Technology —Shefford
- Microsoft Office
- SharePoint
- Employee assistance programme
Client Solutions Executive
TECHNIA GmbH —Milton Keynes
- Hybrid work
- Negotiation
Sales Specialist - Lenovo
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Billing Specialist
BSI —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Annual leave
- Flexible schedule
OPERATIONS MANAGER
Priority Waste Limited —Bedford
- £45,000 - £55,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
Quick apply
5d

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customer solutions specialist jobs near ampthill, bdf

Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer solutions specialist jobs in ampthill, bdf

Remote Support Desk Operative

Customer Service Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Client Solutions Specialist

Freelance In-Person Event Specialist - Northampton, UK

Customer Service Agent

Customer Loyalty Advisor

Social Media & Lead Generation Specialist (HQ Office Based Full Time Job Role)

IT 2nd Line Support Engineer

Senior Telesales Executive

Housing Solutions Officer

Shipper Compliance Specialist, Amazon Shipping

Customer Success Manager - Microsoft

Microsoft 365 Specialist

Client Solutions Executive

Sales Specialist - Lenovo

Support Technician

Client Operations Manager

Billing Specialist

OPERATIONS MANAGER

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