Helpdesk coordinator Work, Jobs in Bromley (with Salaries)

Helpdesk Coordinator
Rapport —London
- £35,000 a year
- Full-time
- Customer service
- Guest services
- Employee assistance programme
19h
Support Case Coordinator
Vusion —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
6d
Service Administrator / Service Coordinator
Pearly Gate Maintenance Limited —Basildon
- £25,420 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
7d
Cosmetics Helpdesk Operations Coordinator(12 month FTC)
Superdrug —Croydon
- Part-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Store discount
- Employee discount
Helpdesk Coordinator VA2837
Anabas —London
- £29,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
8d
Helpdesk Coordinator
CBRE —London
- Full-time
- Hospitality
- English
- Administrative experience
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Community Engagement Co-ordinator
Heathrow —London
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
5d
Estate and Facilities Coordinator
Rendall & Rittner —London
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Facilities Coordinator
NAB-Jones Lang LaSalle Services —London
- Full-time
- Customer service
- In-person
Quick apply
14d
Facilities Coordinator
JLL —London
14d
Remedials Avoidance Coordinator
Hyperoptic —London
- Weekend availability
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Facilities Coordinator - Peterborough Court, London
CBRE —London
- Full-time
Facilities Coordinator - 98 Theobalds, London, UK
CBRE —London
- Full-time
Facilities Coordinator - 8 Finsbury Circus, London
CBRE —London
- Full-time
Facilities and Community Coordinator, Central St. Giles, London, UK
CBRE —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
Estates Maintenance CAFM & Asset Lead
The Hillingdon Hospitals NHS Foundation Trust —Uxbridge
- £36,943 - £44,900 a year
- Full-time
2d

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Helpdesk Coordinator

Rapport -
London

Apply Now

Job details

Permanent | Full-time
£35,000 a year
19 hours ago

Benefits

On-site gym
Company pension
Employee assistance programme

Qualifications

Report generation
CAFM software
Customer service
Ticket management
Business processes
Guest services

Full job description

We are looking for a Helpdesk Coordinator to join our team of 2 Rapport Ambassadors, working at a prestigious client site.

This role is all about efficiency, highly professional and excellent service. If you thrive in a structured environment, enjoy problem-solving, and have experience using Computer-Aided Facility Management (CAFM) systems, this could be the perfect role for you!

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis between 8 AM and 6 PM)

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer complimentary lunch on-site while on duty; and complimentary access to the on-site gym.
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Manage helpdesk tickets, ensuring they are maintained accurately, actioned and resolved promptly.
Follow-up on outstanding requests to ensure completion.
Coordinate meeting room bookings and arrange catering as needed.
Assist in creating weekly reports on helpdesk activity.
Support the reception team with refresher training for holiday cover.
Work closely with internal teams to improve processes and enhance service delivery.
Provide a warm, professional, and proactive service to all building users.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
Have experience with CAFM systems and be confident in using them.
Bring a can-do attitude, always looking for solutions.
Have great attention to detail, ensuring nothing gets missed.
Be confident using Excel and handling data reports.
Thrive in a fast-paced environment, staying calm under pressure.
Be a team player, supporting colleagues and creating a positive workplace.

Why Rapport?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassadors’ mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

About the Company

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
Top 30 Best Places to Work in Hospitality in 2021 winner.
Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019

Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

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