Ccna Work, Jobs in London, Eng (with Salaries)

1st Line Network Technician
Exponential-e —London
- Phone etiquette
- Communication skills
- Referral programme
Quick apply
1st/2nd Line Support Engineer
Novastar Infotech Ltd —Woking
- £25,000 - £30,000 a year
- Full-time
- In-person
- Time management
- Paid training
- Employee discount
Quick apply
13h
2nd Line Network Engineer
Fortray Global Services Ltd —London
- £38,000 - £42,000 a month
- Gym membership
IT Network Administrator
Royal Academy of Arts —London
- £39,000 a year
- Full-time
5d
Associate Technical Support Engineer
Park Place Technologies —London
- Hybrid work
- Bachelor's degree
- Travel
- Computer networking
SOC Analyst
NCC Group —London
- Full-time
- Hybrid work
- Customer service
- Writing skills
- Mentoring
- Annual leave
Quick apply
Technical Support Engineer - Industrial Placement 2027 (12-months)
Verkada —London
- £40,000 - £41,600 a year
- Full-time
- Computer Science
- Engineering
- Master's degree
- Annual leave
Network Development Engineer, Media Systems Engineering
Amazon Development Centre (London) Limited —Shepperton
- Weekend availability
- Bachelor's degree
Infrastructure Engineer
Restore PLC —Rainham
- £45,000 - £50,000 a year
- Annual leave
- Employee assistance programme
8d
Network Engineer
Capgemini —London
- Hybrid work
Infrastructure Engineer
Ground Control —London
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Life insurance
Quick apply
7d
IT Engineer - Networking
SHI International Corporation —London
- £60,000 - £90,000 a year
- Weekend availability
- Hybrid work
- Travel
- Communication skills
Network and IT Engineer
AWTG —London
- Full-time
- Azure
- Computer Science
- Master's degree
IT Administrator
Ghostpunch Games —London
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Annual leave
- Flexible schedule
Network Engineer
Capgemini Sogeti —London
- Hybrid work
IT and Network Security Engineer
AWTG —London
Infrastructure Production Engineer (PA26Q2IEJH78)
SS&C Technologies —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Network and System Engineer
AWTG —London
- Full-time
- Azure
- Computer Science
- Master's degree
Network and Security Engineer
AWTG —London
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Infrastructure Engineer
NPL —Teddington
- Laboratory experience
- Linux

I want to receive the latest job alerts for ccna in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Network Technician

Exponential-e -
London

Quick apply

Job details

Benefits

Referral programme

Qualifications

Technical troubleshooting
CCNA
JNCIA
Ticket management
Incident reporting preparation
Service restoration
Ticket management systems
Customer support
Customer interaction
Network monitoring
Phone etiquette
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

24/7 Shifts - 2 days (7am - 7pm), followed by 2 nights (7pm - 7am), followed by 4 days off

Overall purpose of the job:

Day to day running of the Service Desk providing client support with a focus on providing a high level of customer service.

Key responsibilities for this job:

First line support handling customer enquiries and support issues using our ticketing system
Proactive network monitoring of alarms and traps for our customers via our monitoring tools
Troubleshooting circuit faults and working with carriers to achieve fault resolution
Driving fault resolution to ensure SLA's are not breached
Ensure issues are handled effectively by following our SLA Guidelines
Escalation of faults/outages in accordance with Exponential-e procedures
Taking immediate corrective action to restore services
Maintain professional working relationships with customers, suppliers and work colleagues
Creating incident reports/notifications for customer distribution
Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

Knowledge and experience required:

Passion for working in the networking field and eager to learn and progress.
Experience of working within a customer focused role.
Knowledge of CompTIA Networking, JNCIA or CCNA certification.
Excellent verbal and written communication skills with a professional phone manner
Flexible approach with the ability to work effectively under pressure.
Ability to work in a team with little supervision using own initiative.
Responsible and willingness to take ownership of critical faults.
Positive and professional attitude.

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Quick apply

Refine Your Search

ccna jobs in london, eng

1st Line Network Technician

1st/2nd Line Support Engineer

2nd Line Network Engineer

IT Network Administrator

Associate Technical Support Engineer

SOC Analyst

Technical Support Engineer - Industrial Placement 2027 (12-months)

Network Development Engineer, Media Systems Engineering

Infrastructure Engineer

Network Engineer

Infrastructure Engineer

IT Engineer - Networking

Network and IT Engineer

IT Administrator

Network Engineer

IT and Network Security Engineer

Infrastructure Production Engineer (PA26Q2IEJH78)

Network and System Engineer

Network and Security Engineer

Infrastructure Engineer

I want to receive the latest job alerts for ccna in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected