Delivery manager Work, Jobs in Tong, Shr (with Salaries)

Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- £34,000 a year
- Full-time
- Microsoft Word
- In-person
- Training & development
- Store discount
- Health & wellbeing programme
Quick apply
3h
Senior Manager - Delivery
Homes England —Birmingham
- £51,076 - £59,570 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
7d
MSP Implementation & Service Delivery Manager
Busy Bees —Burntwood
- Up to £50,000 a year
- Full-time
- Contracts
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
Water Hygiene Account Manager
Environmental Essentials Ltd —Newcastle-under-Lyme
- £45,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Bachelor's degree
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Construction Delivery Manager
Clarion Housing Group —Birmingham
- £76,052 - £88,060 a year
- Full-time
- Hybrid work
- Management
- Travel
- Construction experience
5d
Account Manager
Prodrive —Newport
- ERP systems
- Communication skills
Customer Service Desk Manager
HSM (UK) Ltd —Burntwood
- £35,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- In-person
- Flexitime
- Sick pay
Quick apply
5d
Store Manager
Aldi —Dudley
- £52,910 - £69,000 a year
- Retail management
- Time management
Delivery Manager
NEXT —Cannock
- From £14,163 a year
- Part-time
- Employee discount
Service Delivery Manager
WM Trains —Birmingham
- £66,330 a year
- Full-time
- Employee assistance programme
12d
Key Account Manager - Retail
DeterTech —Telford
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Leadership
- Negotiation
Quick apply
Delivery Manager
Booker Group —Stoke-on-Trent
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
5d
Deputy Director of Operational Estates and Capital Delivery
Midlands Partnership University NHS Foundation Trust —Stafford
- £94,356 - £108,814 a year
- Full-time
11d
Store Operations Manager
PPG —Telford
- Overtime
- Customer service
- Supervising experience
- Annual leave
- Employee discount
Quick apply
Sales Account Manager
Jenks and Cattell Engineering Ltd —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Computer literacy
- Business development
- Free parking
- Life insurance
Quick apply
Service Delivery Manager
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
Client Service Delivery, Sr Manager
Accenture —Birmingham
- Full-time
- AI
- Analytics
Night Manager -Wellington
Morrisons —Telford
- Night shift
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Salesforce Project Delivery Manager
Echo Managed Services —Walsall
- £70,000 - £80,000 a year
- Full-time
- Salesforce
- Agile
- Leadership
- Employee assistance programme
- Employee discount
13d

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Service Delivery Frontline Manager

Crown SDS (Service Delivery Solutions)
Tamworth

Quick apply

Job details

Permanent | Full-time
£34,000 a year
3 hours ago

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Word
Pricing
Stakeholder collaboration
Stakeholder liaison
Mentoring junior staff
Logistics
Process improvement
Performance management
Dangerous goods
Employee performance appraisals
Customer support
Professional development mentoring
Customer interaction
Multidisciplinary collaboration
Training & development
Team motivation leadership
Communication skills

Full job description

Front Line Manager

Lead a High-Performing Team | Drive Service Excellence | Make a Real Impact

Hours: Monday to Friday, 10:30am – 7:00pm

Are you a passionate people leader who thrives on developing others, solving challenges and delivering exceptional customer experiences?

We're looking for an ambitious Front Line Manager to lead and inspire our team of Service Delivery Coordinators. This is an exciting opportunity to join a growing business where you'll have the autonomy to make decisions, influence performance, and play a key role in shaping the success of both your team and our customers.

If you enjoy coaching people, building strong customer relationships and driving operational excellence, we'd love to hear from you.

Why Join Us?

✅ Lead and develop a successful customer-focused team

✅ Make a genuine impact on service delivery and business performance

✅ Be trusted to make decisions and influence outcomes

✅ Work in a fast-paced, supportive and collaborative environment

✅ Develop your leadership career with ongoing training and progression opportunities

The Role

As Front Line Manager, you'll be responsible for creating a positive, high-performing culture where people are motivated, customers receive outstanding service, and business goals are consistently achieved.

You'll lead from the front, supporting your team to deliver against customer expectations while identifying opportunities to improve efficiency, service quality and profitability.

What You'll Be Doing

Leading, coaching and developing a team of Service Delivery Coordinators.
Creating a positive and engaging team culture focused on performance and customer satisfaction.
Building strong relationships with customers, drivers and internal stakeholders.
Acting as the main escalation point for operational and customer issues.
Identifying challenges early and implementing effective solutions.
Taking ownership of pricing and job costing decisions to maximise profitability.
Ensuring excellent communication throughout the customer journey.
Driving performance against service levels, KPIs and commercial targets.

Key Responsibilities

Conduct regular 1-2-1s, performance reviews and annual appraisals.
Support employee growth through coaching, mentoring and training.
Manage attendance, annual leave and workforce planning.
Monitor customer interactions and service quality, providing constructive feedback and support.
Ensure accurate customer and driver pricing.
Manage invoicing preparation, invoice queries and driver discrepancies.
Collaborate with Account Managers and Commercial teams to support business growth.
Identify and implement process improvements that enhance customer service and efficiency.
Ensure compliance with company policies, Health & Safety standards and statutory requirements.

What We're Looking For

Essential

At least 3 years' experience managing and developing people.
A proven track record of leading high-performing teams.
Outstanding communication and relationship-building skills.
Strong organisational and planning abilities.
A proactive, solutions-focused approach to problem-solving.
High levels of accuracy and attention to detail.
Ability to work independently and collaboratively across multiple teams.
Good working knowledge of Microsoft Word, Excel and Outlook.
Adaptability within a dynamic operational environment.
Ambition to continue developing your leadership career.

Desirable

Level 3 Leadership qualification (or willingness to work towards one).
Experience within logistics, transport or service delivery operations.
Knowledge or experience of Dangerous Goods.

Ready for Your Next Leadership Challenge?

If you're an experienced manager who enjoys developing people, delivering exceptional service and driving results, this is your opportunity to make a real difference.

Apply today and take the next step in your leadership career.

Job Types: Full-time, Permanent

Pay: £34,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Tamworth B78 3HH: reliably commute or plan to relocate before starting work (required)

Experience:

Operations environment: 1 year (required)
People management: 3 years (required)
Logistics: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Tamworth B78 3HH (preferred)

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in tong, shr

Service Delivery Frontline Manager

Senior Manager - Delivery

MSP Implementation & Service Delivery Manager

Sales Office Manager

Water Hygiene Account Manager

Senior Construction Delivery Manager

Account Manager

Customer Service Desk Manager

Store Manager

Delivery Manager

Service Delivery Manager

Key Account Manager - Retail

Delivery Manager

Deputy Director of Operational Estates and Capital Delivery

Store Operations Manager

Sales Account Manager

Service Delivery Manager

Client Service Delivery, Sr Manager

Night Manager -Wellington

Salesforce Project Delivery Manager

I want to receive the latest job alerts for delivery manager in tong, shr

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