Retail assistant manager Work, Jobs in Knebworth, Eng (with Salaries)

Assistant General Manager
Gravity Active Entertainment —Stevenage
- £29,000 - £31,000 a year
- Weekend availability
- First Aid Certification
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
4d
Assistant Manager
Boots —Harpenden
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Sunday Assistant Manager
Isabel Hospice —Welwyn
- £4,218 a year
- Part-time
- Customer service
- Computer literacy
- Organisational skills
- Employee assistance programme
- Referral programme
13d
Assistant Retail Manager
QD Commercial Group Holdings —Saffron Walden
- £28,500 a year
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Store discount
- Employee discount
Quick apply
Associate Product Manager - Store Colleague Experience
Tesco UK —Welwyn Garden City
- Full-time
- Product management
- Agile
- Employee assistance programme
7h
Assistant Store Manager
Aldi —Hatfield
- £38,525 - £45,420 a year
- Customer service
- Retail management
- Cash handling
- Annual leave
- Employee assistance programme
Assistant Manager
Farmfoods —London
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
6d
ASSISTANT MANAGER
Primark —Hemel Hempstead
- £47,060 a year
- Retail management
- Annual leave
10d
Assistant Manager
B Kitchen —London
- £14.21 - £15.21 an hour
- Weekend availability
- Hospitality
- Merchandising
- Recruiting
Quick apply
Co-Op Assistant Manager
Compass Group —Stevenage
- £33,000 a year
- Full-time
- Customer service
- Organisational skills
- Budgeting
- Employee discount
4d
Costa Assistant Manager - Costa
Compass Group —Stevenage
- £33,000 a year
- Full-time
- Customer service
- Organisational skills
- Budgeting
- Employee discount
4d
Retail Assistant Manager
Warner Bros. Discovery —London
- Weekend availability
- Team management
- Recruiting
- Retail management
Assistant Branch Manager | Support the Branch. Drive Results
Motor Parts Direct —Kingsbury
- Full-time
- Customer service
- In-person
- Leadership
- Employee discount
Quick apply
7d
Assistant Store Manager, Beauty Retail Mayfair
Beauty Edit Mayfair —London
- £28,420 - £34,000 a year
- Full-time
- Management
- English
- Team management
- Employee discount
Quick apply
9d
Assistant Manager
The Dune Group —London
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Shop Manager (Newton Farm Shop)
Days of Ashwell —Cambridge
- £13.21 - £13.71 an hour
- Weekend availability
- Serving
- Customer service
- Bakery
- Annual leave
- Employee discount
Quick apply
Assistant Store Manager
Mountain Warehouse —Hatfield
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
11d
Assistant Manager
Screwfix —New Southgate
- Up to £33,000 a year
- Full-time
- Retail management
- Annual leave
- Employee discount
11d
Retail Assistant Manager
Superdrug —Enfield
- Up to £33,000 a year
- Weekend availability
- Retail management
- Store discount
- Annual leave
6d
Assistant Manager
Wed2B UK and ROI —Chesham
- £18,184 a year
- Part-time
- Retail management
- Analytics
Quick apply

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Assistant General Manager

Gravity Active Entertainment
Stevenage

Quick apply

Job details

Full-time
£29,000 - £31,000 a year
4 days ago

Benefits

Free parking
Store discount
Discounted or free food
Company pension
Employee discount
Gym membership
On-site parking

Qualifications

Driving Licence
Operations management
Closing procedures
Stock ordering
Microsoft Office Suite
Complaint handling
Performance management
First Aid Certification
Staff training
Opening procedures
Ongoing financial performance monitoring
Training & development
Cash handling
Leadership
Team motivation leadership
Communication skills
Rota coordination

Full job description

Position Overview

The Assistant General Manager (AGM) is responsible for supporting the General Manager in the day-to-day operation of the business, ensuring the highest standards of customer service, safety, operational efficiency and financial performance. The role offers a performance-related bonus scheme, rewarding the achievement of agreed business and personal KPIs.

The AGM acts as a role model for the team, leading by example and taking responsibility for the smooth running of the business in the General Manager's absence. They are expected to drive performance, develop the team and ensure company policies and procedures are consistently followed.

Key ResponsibilitiesOperational Management

Support the General Manager in the daily operation of the business.
Take responsibility for the site whenever the General Manager is absent.
Ensure the park, café and party operations are delivered safely, efficiently and to company standards.
Carry out opening and closing procedures and ensure all cash handling and security procedures are followed.
Ensure all health and safety policies, risk assessments and compliance procedures are adhered to.
Maintain excellent standards of cleanliness, presentation and equipment maintenance throughout the venue.

Team Leadership

Lead, motivate and inspire the management and frontline teams.
Ensure all employees understand company expectations and deliver excellent customer service.
Assist with recruitment, induction, training and ongoing development of team members.
Conduct coaching conversations and support performance management where required.
Promote a positive working environment based on teamwork, accountability and respect.

Commercial Performance

Support the achievement of sales, labour and profit targets.
Monitor daily performance against budgets and KPIs.
Identify opportunities to increase revenue through memberships, parties, café sales and upselling.
Assist in controlling labour costs, stock levels and operational expenditure.

Customer Experience

Ensure every customer receives outstanding service.
Resolve customer complaints professionally and promptly.
Monitor customer feedback and implement improvements where required.
Build positive relationships with customers, schools, community groups and other stakeholders.

Planning and Administration

Assist with rota planning to ensure staffing levels meet business demand while controlling labour costs.
Complete management administration accurately and on time.
Support stock ordering, stock control and supplier management.
Ensure all company reporting is completed within required deadlines.

Health & Safety

Maintain a safe environment for customers and employees.
Ensure accident reporting procedures are followed correctly.
Support regular safety audits and equipment checks.
Ensure all team members comply with company policies and legal requirements.

Person SpecificationEssential

Minimum two years' supervisory experience within hospitality, leisure or retail.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Outstanding customer service skills.
Good organisational and problem-solving abilities.
Ability to work under pressure in a fast-paced environment.
Competent using Microsoft Office and other business systems.
Flexible to work evenings, weekends and bank holidays.

Desirable

Experience within the leisure, family entertainment or trampoline park industry.
First Aid qualification.
Food Safety qualification.
Health & Safety qualification.
Experience of rota planning, budgeting and KPI management.

Key Performance Indicators

Performance will typically be measured against:

Customer satisfaction scores and online reviews.
Revenue and profitability.
Labour cost percentage.
Membership sales and retention.
Party sales and customer feedback.
Health & Safety compliance.
Audit scores.
Team training completion.
Employee engagement and retention.
Achievement of site KPIs.

Benefits

Performance-related bonus scheme linked to the achievement of agreed Key Performance Indicators (KPIs).
Free on-site parking.
Staff discount on food and beverages.
Complimentary use of the park outside of working hours
Ongoing training and development opportunities.
Career progression within the business.

If you meet these requirements and are looking for a challenging yet rewarding career in Leisuremanagement, please submit your resume for consideration.

Job Type: Full-time

Pay: £29,000.00-£31,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking
Store discount

Experience:

Supervisor or AGM: 2 years (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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