2nd line Work, Jobs in Whiston, Msy (with Salaries)

2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Microsoft Outlook
- Windows
- Mentoring
- Health & wellbeing programme
- Life insurance
Quick apply
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Customer service
- Organisational skills
- SharePoint
- Work from home
Quick apply
Business Analyst
Home Office —Liverpool
- £41,750 - £48,250 a year
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Travel
- Annual leave
13d
Technology Support Engineer - Brio Leisure
Brio Leisure —Chester
- £28,598 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
1d
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Networking Engineer
Fourteen IP Communications —Wigan
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Hotel
- Mentoring
- Organisational skills
- Free parking
- Sick pay
Quick apply
5d
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Travel
- Communication skills
- Employee assistance programme
Windows Support Engineer - 3rd Line
NewPrinces Group —Liverpool
- Azure
- Customer service
- Analysis skills
- Annual leave
- Work from home
6d
IT Support Technician
Blackburn Rovers Football Club —Blackburn
- £27,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
2h
Remote Support Engineer – Night Shift
Schneider Electric —Warrington
- Full-time
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
3rd Line Infrastructure Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Continuous improvement
- Communication skills
Quick apply
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
1d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Travel
- Conflict management
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
IT Technician
VB DISTRIBUTION —Darwen
- Up to £25,000 a year
- Full-time
- Maintenance
- Windows
- Organisational skills
Quick apply
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
5d
Infrastructure Engineer
Love2shop —Liverpool
- Full-time
- Azure
- Windows
- Continuous improvement
- Employee discount
Quick apply
1d
Senior Service Desk Analyst
Frontline Consultancy and Business Services Ltd —Handforth
- £25,636.32 - £35,000.00 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Mentoring
- Free parking
- Annual leave
Quick apply

I want to receive the latest job alerts for 2nd line in whiston, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line Support Engineer

Excalon Ltd -
Salford

Quick apply

Job details

Permanent | Full-time

Benefits

Health & wellbeing programme
Life insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
Microsoft Outlook
Mentoring junior staff
User account provisioning
Windows
Technical support
User account management
Computer hardware
IT support
Ticket management systems
Mentoring
DNS
Network support
SharePoint
IP networking
Professional development mentoring
Application support
Microsoft Dynamics 365 Business Central
Communication skills
Microsoft Azure
Active Directory
Intune
Help desk
Identity & access management

Full job description

Job Summary

Are you a proactive and customer-focused IT professional looking for your next challenge?

We're seeking an experienced 2nd Line Support Engineer to join our dynamic IT team, where you'll play a key role in delivering high-quality technical support across the business.

This is a hands-on role that combines technical troubleshooting with day-to-day operational support. You'll take ownership of escalated incidents, resolve a wide range of hardware, software and infrastructure issues, and be willing to get stuck into first-line and routine support tasks whenever needed to ensure an excellent service for our users.

As an important member of the team, you'll also provide guidance and mentoring to a junior support staff, helping to develop their technical skills, share best practices, and build their confidence while fostering a collaborative and supportive working environment. If you enjoy solving problems, taking ownership, and contributing to the success of both your colleagues and the wider business, we'd love to hear from you.

Responsibilities

Providing 1st and 2nd line IT support across the business
Supporting Windows devices, laptops, printers and end-user hardware
Managing Microsoft 365 user issues and administration
Supporting Active Directory and Group Policy environments
Troubleshooting networking and connectivity issues
Investigating authentication, DNS and user access problems
Support user account management, system administration and core IT platforms including Micosoft 365, Intune, Entra ID, Business central etc.
Setting up and maintaining user devices
Escalating more complex technical issues where needed - but owning the process throughout
Supporting and mentoring junior members of the team.

Requirements:

Proven experience in technical support or IT support roles with a focus on help desk operations

Solid technical knowledge of:

Windows 11
Microsoft 365 (Outlook, Teams, SharePoint)
Active Directory / user administration
Networking (DNS, DHCP, TCP/IP, VPN)
Experience with ticketing tools
Excellent troubleshooting and problem-solving skills
Strong communication and stakeholder engagement skills
Ability to manage and prioritise workload in a fast-paced environment
Hands-on experience with Azure / Entra ID — user management, conditional access, MFA

This role offers an engaging environment for IT professionals eager to develop their expertise while delivering outstanding technical support within a collaborative team setting.

Benefits:

Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

2nd line jobs in whiston, msy

2nd Line Support Engineer

1st Line Service Desk Technician

Business Analyst

Technology Support Engineer - Brio Leisure

IT Support Engineer

Networking Engineer

Service Desk Analyst (2nd Line)

Windows Support Engineer - 3rd Line

IT Support Technician

Remote Support Engineer – Night Shift

3rd Line Infrastructure Engineer

3rd Line Support Engineer

IT Support Engineer

3rd Line Support Engineer

IT Support Analyst

Advansys Technical Consultant

IT Technician

Senior IT Engineer

Infrastructure Engineer

Senior Service Desk Analyst

I want to receive the latest job alerts for 2nd line in whiston, msy

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected