Technical support occupations Work, Jobs in Warkworth, Nth (with Salaries)

After Sales & Technical Support (Ground Care)
Etesia UK Ltd —Banbury
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
3d
IT Systems Support
DHL Supply Chain —Banbury
- Travel
- Communication skills
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Employee assistance programme
- Sick pay
3rd Line Service Desk Engineer
Bechtle UK —West Hunsbury
- £45,000 - £55,000 a year
- Full-time
- Windows
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
5h
IT Support Engineer - Modern Workplace
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
Quick apply
7d
Technical Support Specialist
GN Group —Bicester
- Full-time
- CRM software
IT Support Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Google Suite
- Computer literacy
- Free parking
Quick apply
5d
Technical Trainer
KION Group AG —Banbury
- Weekend availability
- Schematics
- Sales
- Programmable logic controllers
8d
Technical Support Specialist
Abbott Laboratories —Witney
- Full-time
- Computer literacy
- English
- Data entry
13d
Software Support and Development Engineer
KION Group AG —Banbury
- Full-time
- Oracle
- Travel
- Software development
Remote Support Engineer
Frossell Recruitment —Milton Keynes
- £37,500 a year
- Full-time
- Schematics
- Engineering
- In-person
- Employee assistance programme
- Employee discount
Quick apply
IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
6d
Senior Support Engineer
Novastar Infotech Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- In-person
Quick apply
12h
Senior IT Technician
Hanwell Fields Community School —Banbury
- £35,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Referral programme
8d
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
IT Support Technician
OXTS —Bicester
- Full-time
- Computer literacy
- Communication skills
- Annual leave
Quick apply
5h
IT Support Engineer
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- Overtime
- Communication skills
- Referral programme
1d
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Computer networking
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Team management
- Training & development
- Leadership
- Employee assistance programme
- Employee discount

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technical support occupations jobs near warkworth, nth

After Sales & Technical Support (Ground Care)

Etesia UK Ltd
Banbury

Quick apply

Job details

Full-time
£40,000 a year
3 days ago

Benefits

Free parking
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Live chat
Microsoft Word
CRM software
Technical troubleshooting
Sales support
Microsoft Excel
Inbound customer enquiry call handling
Machinery breakdown fault-finding
Stakeholder liaison
Writing skills
Ticket management
Internal department liaison
English
Microsoft Office Suite
Presentation skills
Computer hardware
Staff training
Technical support incident logging
Computer networking
Customer interaction
Fault diagnosis and repair
Communication skills
Time management
Help desk

Full job description

Overview

Join our team as an After Sales & Technical Support specialist, where your expertise will be used to support our UK wide dealer network. You will be looking after all elements of After Sales within our business including technical support for our dealers and customers, warranty policies and procedures, supporting our field based sales team providing expert assistance, troubleshooting with strong communication skills to develop and build on existing relationships.

Duties

Respond promptly to dealer and customer inquiries via phone, email, or chat, delivering clear and effective technical support.
Diagnose and resolve technical issues related to products or services, guiding dealers through troubleshooting steps.
Coordinate with internal members of the team to ensure the flow of information and communication is passed to the correct people.
Conduct technical training with our dealer network, this could be updating existing dealers with new technical information or training a new dealer who is now retailing our product.
Maintain detailed records of both dealer and customer interactions, issues, and resolutions using Microsoft Office tools Excel, Word and CRM.
Manage service tickets efficiently, prioritising tasks based on urgency and impact.
Manage our demonstration fleet ensuring maintenance and repairs are carried out to keep the fleet up to date and ready for use at any one time. Manage the refurbishment of our used machinery programme, machinery will be refurbished to manufacturer standards. The machinery is then retailed through our own website.

Skills

Excellent presentation skills with the ability to communicate technical information clearly and confidently.
Knowledge of engineering including service and repairs, hydraulics, battery maintenance and repairs. Electric vehicle maintenance and repairs, diagnostics and problem solving,
Strong customer service skills, as working with dealer, customers, and a hands on approach is vital.
Effective communication skills in English, both verbal and written, to liaise with diverse audiences.
Proficiency in Microsoft Office Suite, especially Excel for data tracking and reporting.
Solid understanding of IT concepts, hardware, software troubleshooting, and network basics.
Exceptional organisation skills with the ability to manage multiple tasks efficiently within tight deadlines.
Good time management skills to prioritise support requests effectively.

Full training will be given to the successful candidate. Fully expensesed company vehicle supplied.

Pay: £40,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Life insurance
On-site parking
Sick pay

Work Location: Hybrid remote in Banbury OX15 6HW

Quick apply

Refine Your Search

technical support occupations jobs in warkworth, nth

After Sales & Technical Support (Ground Care)

IT Systems Support

2nd Line Support Technician

Technical Support Specialist

3rd Line Service Desk Engineer

IT Support Engineer - Modern Workplace

Technical Support Specialist

IT Support Assistant

Technical Trainer

Technical Support Specialist

Software Support and Development Engineer

Remote Support Engineer

IT Support Apprentice

Senior Support Engineer

Senior IT Technician

Administrative Assistant (IT)

IT Support Technician

IT Support Engineer

1st line Support Engineer

Technical Support Team Lead

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