Client services manager Work, Jobs in Exeter, Dev (with Salaries)

Account Manager / Senior Account Manager
Tribe Digital —Exeter
- Monday to Friday
- Travel
- Communication skills
- Annual leave
- Flexible schedule
Customer Service / Project Manager
GK Signs & Screenprint Ltd —Exeter
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Maths
- Free parking
Quick apply
Account Manager
Swanky —Exeter
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Agile
- Employee assistance programme
- Flexible schedule
Quick apply
Project Support Administator
Gallifordtry —Exeter
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Employee assistance programme
- Employee discount
Administration Assistant
Baker Snell —Exeter
- £25,000 a year
- Full-time
- Customer service
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
13d
Regional Manager - SWPA
SWPA —Exeter
- £63,038 a year
- Full-time
- Analysis skills
- Leadership
- Analytics
- Employee discount
6d
Account Manager
Kensa —Exeter
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- Communication skills
- Employee assistance programme
Account Manager
Flannery Plant Hire —Exeter
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Office Admin Support
Gwella Contracting Services —Exeter
- £26,500 - £28,000 a year
- Full-time
- Contracts
- In-person
- Leadership
- Profit sharing
- Life insurance
Quick apply
1d
Development Executive
Benefact Group —Exeter
- From £40,000 a year
- Full-time
- Business development
- Annual leave
- Sick pay
Customer Success Manager
Unity5 —Exeter
- From £30,000 a year
- Communication skills
Customer Service Representative (Account Manager)
The Pollard Group —Exeter
- Full-time
- Hybrid work
- CRM software
Quick apply
Business Development Manager
Foot Anstey LLP —Exeter
- Full-time
- Hybrid work
- Business development
- Project management
- Organisational skills
Quick apply
New Business Client Advisor
Marsh —Exeter
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills
Business Development Manager
SUEZ —Exeter
- £43,562 - £51,098 a year
- Full-time
- Business development
- Presentation skills
- Contracts
Partnership manager (trainee)
Expressions Holidays —Exeter
- Travel
Business Development Manager
Tilbury Douglas —Exeter
- Salesforce
- Business development
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Commercial Administrator
M Group —Tiverton
- Microsoft Office
- Data entry
- IT
- Annual leave
- Employee assistance programme
Senior Business Development Manager
Foot Anstey LLP —Exeter
- Full-time
- Hybrid work
- Data analysis skills
- Business development
- Analysis skills
Quick apply
Sales Manager - Exeter
MSX - TPS —Exeter
- Full-time
- Customer service
- Computer literacy
- Computer skills
Quick apply

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client services manager jobs near exeter, dev

Account Manager / Senior Account Manager

Tribe Digital -
Exeter

Apply Now

Job details

Benefits

Annual leave
Flexible schedule

Qualifications

Client engagement
Slack
E-commerce
Relationship management
Account management
Communication skills

Full job description

Be the day to day contact for a portfolio of challenger brands

Key Details

Job Posted

7th Aug 2026

salary

DOE

level

Mid-Senior

location

Exeter / London

type

Mon-Fri

Tribe is an award-winning Shopify Plus agency working with some of the most exciting DTC brands in the UK. We’re a B Corp certified agency and a Shopify Premier, Recharge Premier, and Klaviyo Partner. Our teams work across Design, Build, Growth, and Account Management — working with ambitious brands across food, drink, beauty and wellness.

We don’t do average. We’re fast-moving, commercially sharp, and creatively led — and we’re looking for people who want to grow with us.

The Role

We’re looking for an Account Manager who’s as passionate about great brands as we are — someone who thrives at pace, is meticulous about organisation, and makes clients feel like they’re getting the best possible service.

You’ll own a portfolio of 6-8 retained clients end-to-end, coordinating across our design, build, and growth teams to ensure seamless, high-quality delivery. You’ll be the person who follows through on every promise, responds quickly, and takes real ownership over your accounts. While most of your communication will be virtual using tools such as slack and google meets – there will be a calendar of IRL industry events and meetings which means regular travel to London is required.

What You’ll Be Doing

Client Relationships

Own a portfolio of retained clients as their primary day-to-day contact — building genuine, long-term partnerships, not just managing accounts.
Lead weekly calls with confidence and a proactive agenda. Clients should leave every call feeling informed, energised, and in good hands.
Develop a deep understanding of each client’s brand, goals and competitive landscape — and bring ideas to them before they think to ask.
Handle escalations with composure. When things get difficult, you steady the ship and keep everyone focused on the solution.

Delivery & Project Management

Own the full project lifecycle — from onboarding to QA and handover — across design, build and growth workstreams.
Act as the connection between clients and our specialist teams. Clear briefs in; great work out.
Manage scheduling in Productive.io so work is planned in advance and nothing slips.
Write briefs that are detailed enough to get great work delivered first time, every time.
Monitor budgets and flag scope creep or profitability risk early, not after the fact.

Reporting & Commercial Awareness

Produce monthly reports that tell a story — not just numbers, but what the impact actually is and what happens next.
Pull and interpret data from Looker Studio, Shopify, GA4 and Klaviyo with genuine fluency.
Spot upsell and expansion opportunities across your portfolio and bring them forward with a clear rationale.
Stay sharp on ecommerce trends and bring genuinely useful thinking to clients proactively.

Growth & Contribution

Contribute to how the AM function works. You’ll have a real voice in how we do things as the team grows. You’ll report directly into the Managing Director, with direction from the original founders and Heads of Department.
We’re providing all of our teams with extensive training across emerging AI ops and from our partners, with accredited certifications.

What You’ll Bring

2–5 years in account management or client services at a digital or ecommerce agency.
Proven track record managing multiple accounts simultaneously across different project stages and client personalities.
Hands-on Shopify experience — confident navigating the platform and discussing it intelligently with clients.
Familiarity with Klaviyo, Looker Studio, GA4, and project management tools such as Productive.
High standard of written communication — briefs, call notes and client emails that are concise, professional, and always land the right tone.

Who You Are

Meticulous. Nothing falls through the cracks on your watch. Task boards are in order, follow-ups never need chasing twice.
Fast-moving and deeply reliable in equal measure. Clients and colleagues feel supported because you’re always on top of things.
Warm and personable — you build genuine rapport and make people feel valued, not just managed.
Calm under pressure. When things get difficult, you focus everyone on the solution.
Commercially minded — you understand the link between your work and the business’s health, and you act on it.
Genuinely interested in DTC and ecommerce. You care about the brands you work on.
Ambitious and driven — you want to grow within client services and do excellent work.

Why Join Us

B Corp certified. Shopify Premier Partner, Recharge Premier Partner and Klaviyo Partner. A tight, high-performing team of around 21 with real scope to grow as the business does.

You’ll receive training across AI operations and accreditations from our tech partners. There will also be industry events, lots of IRL client contact and some travel opportunities.

Benefits include flexible working hours and extended remote working policies including one month to work remotely abroad each year and use of your eight bank holidays whenever suits you and of course, birthdays off and extra day of annual leave for every year of service. Quarterly bonus scheme.

If you’re organised, quick thinking and genuinely love great brands (especially in F&B!) — we’d love to hear from you. Send a link to your linkedin/CV and a short note on why you’re a fit to [email protected]

Interview Process:

Initial 15 min video chat with MD

Second Stage will be a longer conversation with MD and Founders in-person

Third & final stage (final two candidates) is a short task that we assign all prospective employees to present back

Apply Now

Refine Your Search

client services manager jobs in exeter, dev

Account Manager / Senior Account Manager

Customer Service / Project Manager

Account Manager

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Regional Manager - SWPA

Account Manager

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Business Development Manager

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Sales Manager - Exeter

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