It support technician Work, Jobs in Stockerston (with Salaries)

IT Service Desk Agent
IT Naturally —Peterborough
- From £26,000 a year
- 12 hour shift
- Hybrid work
- English
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
19h
Desktop Support Engineer
Getronics —Wellingborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Technical Support Apprentice
Welcomm Communications Ltd —Market Harborough
- £16,640 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Field Support Specialist
FOODHUB —Northampton
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
1d
Technical Support Engineer
Indra Group UK & Ireland —Market Deeping
- Full-time
- Maintenance
- Analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
10d
IS Analyst - Support
Booker Group —Wellingborough
- Continuous improvement
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
Quick apply
6d
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Bachelor's degree
- Travel
- No travel
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
8d
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
Quick apply
Technical Support Engineer - Stamford, UK
Avtron Power Solutions LLC —Stamford
- From £40,000 a year
- Overtime
- Continuous improvement
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
3d
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Technical Support Engineer (Fire and Security only)
Wilson Alarm Systems Limited —Leicester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Hand tools
- Communication skills
- Free parking
- Work from home
Quick apply
9d
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Computer literacy
- Bachelor's degree
- Travel
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Microsoft Outlook
- SharePoint
- Time management
- Annual leave
- Referral programme
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Presentation skills
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee discount
Service Desk Analyst (Part Time - 2 Days a Week)
ABAgri —Peterborough
- Communication skills
- Free parking
- Employee assistance programme
2d
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management

I want to receive the latest job alerts for it support technician in stockerston

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support technician jobs near stockerston

IT Service Desk Agent

IT Naturally -
Peterborough

Quick apply

Job details

Full-time | Fixed term contract
From £26,000 a year
19 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Live chat
Technical troubleshooting
ITIL Certification
Inbound customer enquiry call handling
GCSE
IT service management
English
Problem-solving
Remote access software
IT support
Technical support incident logging
Computer skills
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Remote diagnostics
Help desk
Mobile devices

Full job description

Join the IT Naturally Team

Work for an award-winning employer that puts people first.

We’re proud to be named Employer of the Year – two years running. We go the extra mile for our employees, so they can go the extra mile for our customers.

At IT Naturally, we’re more than just colleagues - we’re a team. We support each other like family and believe that when you invest in people, they invest back in you. That’s why we offer:

Unlimited training budget (yes, really!)
Private healthcare from Day 1
A company performance-related bonus (which we’ve delivered every year!)

See all our benefits here: https://www.itnaturally.com/careers/

As a B Corp-certified MSP, we’re changing the face of the industry by putting people and the planet first. We support 250+ seat businesses with 24/7 IT services, keeping them secure, efficient, and cost-effective.

Our employees are at the heart of everything we do, and our success is measured by customers who can ‘Enjoy not talking about IT’ because when we’re their MSP, it just works.

We’re always looking for people who bring fresh ideas, want their voices heard, and thrive in an environment where people come first.

Our inclusive workplace values diversity, equality, and inclusion, and we encourage applicants from all backgrounds to apply.

Salary

From £26,000 per year + night shift allowance
Offered initially on a 6-month fixed-term contract (with full benefits)

Shift Pattern

12 Hour shifts on a 4-on-4-off basis (Day and Night shifts 7AM – 7PM, 7PM – 7AM)

We are unable to offer sponsorship for this vacancy.

Role Overview

As a Service Desk Agent in IT Naturally you will be responsible for offering 1st and 2nd line support and technical assistance to our customers by helping them complete tasks or troubleshoot problems through diagnostic tests and remote access into their computers.

Role Responsibilities

Serve as the first point of contact for customers seeking technical assistance over the phone or email or chat.
Perform remote troubleshooting through diagnostic techniques and relevant questions, determine the best solution based on the issue and details provided by the end user and walk the end user through the problem-solving process.
Record incidents and service requests and their resolution in a ITSM tool.
Use monitoring tools and respond to alerts and events as they occur to minimise disruption for the end user.
Provide 2nd line support to resolve workplace services, network, security and platform incidents and fulfilment.
Update and maintain knowledge and standard operating procedures.
Follow-up and update the end users on status and information.
Identify and suggest possible improvements on procedures and pass on any feedback or suggestions by customers to the appropriate internal teams.
Escalate unresolved issues to the 3rd level technical support teams and track progress and resolution.

Role Requirements

Proven experience as an IT service desk agent or other customer support role
Good understanding of computer systems, mobile devices and other tech products
Excellent verbal and written English communication skills
Problem-solving and remaining calm under pressure
GCSE Maths and English (minimum grade 4 or C)
ITIL certified or demonstrable experience of working in an ITIL environment
SFIA skills level 3

Interview Process

The selection process consists of three stages:

Psychometric Assessment – to help us understand your strengths and working style.
Initial Video Interview – a chance to discuss your experience and motivations.
Final Face-to-Face Interview – a formal and in-depth interview with the hiring team.

The successful candidate will be subject to pre-employment checks, including a BPSS (Baseline Personnel Security Standard) check.

Deadline for applications: 31st August 2026

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Pay: From £26,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Application question(s):

This role will require you to work nights shifts, is this something you are willing to do?
Will you now or in the future need sponsorship to work in this role?
Will you be able to reliably commute to our office in Peterborough?

Experience:

Customer support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Peterborough PE2 6FY

Quick apply

Refine Your Search

it support technician jobs in stockerston

IT Service Desk Agent

Desktop Support Engineer

Technical Support Apprentice

IT Helpdesk Technician

Field Support Specialist

Technical Support Engineer

IS Analyst - Support

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

Senior IT Support Engineer

IT Support Assistant

Service Desk Coordinator

Technical Support Engineer - Stamford, UK

IT Apprentice

2nd Line Desktop Support Technician

Technical Support Engineer (Fire and Security only)

Coalition Support Service Desk Technician

IT Service Desk Analyst

Warehouse IT Support Associate

Service Desk Analyst (Part Time - 2 Days a Week)

Help Desk Engineer

I want to receive the latest job alerts for it support technician in stockerston

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected