Operations representative Work, Jobs in Dummer, Ham (with Salaries)

Customer Service Representative
FNZ —Basingstoke
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Life insurance
Facilities & Office Supervisor
Vision RT Ltd. —Basingstoke
- Full-time
- First Aid Certification
- Continuous improvement
- Organisational skills
Quick apply
Sales Support & Internal Account Executive
Protega Global Ltd —Andover
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Business development
- Contracts
- Free parking
- Profit sharing
Quick apply
9d
Quality Compliance Officer
All Care —Southampton
- £36,000 a year
- Full-time
- Computer literacy
- Writing skills
- Administrative experience
Quick apply
Customer Care Representative
Prysmian Group —Bishopstoke
- Full-time
- Microsoft Word
- Free parking
Commercial Operations Coordinator
Alexander Dennis —Farnborough
- Full-time
- Hybrid work
- CRM software
- ERP systems
- Organisational skills
Quick apply
8d
Supply Chain Operations Specialist
Remote Medical Inc. —Fareham
- £36,000 a year
- Full-time
Quick apply
Sales Development Representative - AI and Knowledge
eGain —Newbury
- Communication skills
Operations Director
BaxterStorey UK —Earley
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Account Manager
BaxterStorey UK —Earley
- £50,000 a year
- Full-time
- Continuous improvement
- Budgeting
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5h
HR Compliance Co-Ordinator
Ramboll —Southampton
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
8d
Operations & Compliance Administrator
Cavendish Consulting —Hedge End
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
Quick apply
7d
Front of House & Experience Lead
Ethos Farm —Reading
- From £18 an hour
- Full-time
- Microsoft Powerpoint
- Management
- Customer service
Quick apply
Customer and Stakeholder Engagement Lead
flow management solutions ltd —Fullerton
- £25,000 - £35,000 a year
- Overtime
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Funeral Operative
Richard Steel & Partners Ltd —Winchester
- £24,800 - £28,000 a year
- Weekend availability
- Heavy lifting
- Nursing home
- Customer service
- Free parking
- Life insurance
Quick apply
Business Development Representative - UK
Fortinet —Reading
- Full-time
- Salesforce
- Business development
- Presentation skills
Sales Representative - UK
Blend Marketing —Reading
- £40,000 a year
- Full-time
- Hybrid work
- Business development
- AI
Quick apply
Assistant NRSWA Coordinator
Connect It Utility Services Limited —Southampton
- Up to £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Maintenance Support Coordinator
VINCI Facilities UK —Camberley
- Full-time
- Organisational skills
- In-person
Quick apply
Project Manager- Security Operations
Remote Medical Inc. —Whiteley
- £40,000 a year
- Weekend availability
- Presentation skills
- Travel
- Organisational skills
Quick apply
1d

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Customer Service Representative

FNZ -
Basingstoke

Apply Now

Job details

Full-time

Benefits

Private medical insurance
Paid volunteer time
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Organisational skills
Financial services
Customer interaction
Communication skills

Full job description

Customer Service Advisor

Basingstoke

6 month initial FTC

Hybrid/Flexible Working

Full time & part time roles available

£Competitive + excellent benefits

Shape the Future of Wealth Management

FNZ is looking for Customer Service Advisors to join our highly successful Contact Centre team in Basingstoke.

This is an exciting opportunity to become part of a supportive, collaborative, and customer-focused team, helping customers get the most from their financial products and services. As one of the key points of contact for our customers, you'll play a vital role in delivering exceptional service and creating positive experiences across every interaction.

Whether supporting customers by phone or through live web chat, you'll provide clear guidance, resolve queries, and empower customers to confidently manage their accounts using our online platforms.

________________________________________

The Opportunity

As a Customer Service Advisor, you'll be responsible for handling inbound customer enquiries and delivering outstanding service across multiple communication channels.

You'll work as part of a collaborative team that genuinely puts customers first, ensuring every interaction is handled professionally, efficiently, and with care.

This role is ideal for someone who enjoys helping people, solving problems, and building positive customer relationships in a fast-paced environment.

________________________________________

What You'll Be Doing

Customer Support & Service Excellence

Acting as the first point of contact for customer enquiries via telephone and live web chat
Providing accurate information and guidance relating to customer accounts and financial products
Delivering a positive and professional experience during every interaction
Building rapport with customers and understanding their individual needs
Helping customers become more confident and self-sufficient using FNZ's online services and digital tools

Customer Communication

Managing inbound calls in line with agreed service levels and quality standards
Handling live web chat conversations efficiently and professionally
Providing clear, accurate and customer-friendly solutions
Ensuring customer enquiries are resolved effectively and within expected timescales

Continuous Improvement & Development

Participating in ongoing training and development activities
Building knowledge of products, systems, and customer service best practices
Sharing ideas and suggestions to improve customer experience and operational efficiency
Supporting team initiatives that contribute to service excellence

Team Collaboration

Working closely with colleagues and team leaders to achieve service targets
Contributing positively to team performance and customer outcomes
Supporting a culture of collaboration, learning, and continuous improvement

________________________________________

What We're Looking For

You'll be passionate about customer service and committed to delivering outstanding experiences for every customer.

Key skills and Experience:

Previous experience in customer service, contact centre, financial services, or a customer-facing environment
Excellent verbal and written communication skills
Strong attention to detail and accuracy
Ability to build rapport and engage confidently with customers
Comfortable using telephony systems and computer applications
Strong organisational and multitasking skills
A proactive and problem-solving mindset
Ability to work effectively both independently and as part of a team
Enthusiasm for learning and personal development

________________________________________

What You'll Need to Succeed at FNZ

A genuine passion for helping customers
A positive, professional, and empathetic approach
The ability to remain calm and focused in a fast-paced environment
Strong listening and problem-solving skills
Confidence adapting to changing priorities and customer needs
A commitment to achieving high standards of quality and service
A collaborative attitude and willingness to support colleagues

________________________________________

Why Join FNZ?

At FNZ, you'll be part of a high-growth, global organisation transforming wealth management through technology and innovation.

We offer:

Competitive salary and benefits package
Flexible working arrangements
Full-time and part-time opportunities
Comprehensive induction, training, and ongoing development
Global career opportunities across the UK, Europe, North America, South Africa, and APAC
Private health and life insurance
Paid parental and volunteer leave
Fully funded learning and professional development opportunities
A friendly, inclusive, and supportive team environment
Clear opportunities for progression within the Contact Centre and wider FNZ business

________________________________________

About FNZ

FNZ is committed to opening up wealth by making wealth management more accessible. We partner with leading financial institutions around the world to provide technology-enabled solutions that help millions of people invest for their future.

With a global presence spanning over 30 countries, FNZ combines innovation, technology, and expertise to transform the wealth management industry.

________________________________________

Opening hours are 8am – 6pm Monday – Friday and 9am – 1pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals.

Ready to begin your career with a global FinTech and make a real difference to customers every day?

Apply now to join FNZ as a Customer Service Advisor.

#LI-CW1

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP).

Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

Apply Now

Refine Your Search

operations representative jobs in dummer, ham

Customer Service Representative

Facilities & Office Supervisor

Sales Support & Internal Account Executive

Quality Compliance Officer

Customer Care Representative

Commercial Operations Coordinator

Supply Chain Operations Specialist

Sales Development Representative - AI and Knowledge

Operations Director

Account Manager

HR Compliance Co-Ordinator

Operations & Compliance Administrator

Front of House & Experience Lead

Customer and Stakeholder Engagement Lead

Funeral Operative

Business Development Representative - UK

Sales Representative - UK

Assistant NRSWA Coordinator

Maintenance Support Coordinator

Project Manager- Security Operations

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