Helpdesk support Work, Jobs in Eynsham, Oxf (with Salaries)

Technical Support Specialist
Abbott Laboratories —Witney
- Full-time
- Computer literacy
- English
- Data entry
7d
Administrator
UK Atomic Energy Authority —Culham
- £27,202 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
- Annual leave
Quick apply
9d
IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
21h
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Upper Heyford
- £24,000 a year
- Overtime
- Computer literacy
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13d
Senior IT Technician
Hanwell Fields Community School —Banbury
- £35,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Referral programme
2d
Call Centre Operator (4on 4off) (FTC to End May 27)
KBR —Swindon
- Full-time
1d
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer skills
- Employee assistance programme
9d
GI Systems Training & Support Officer
National Trust —Swindon
- £30,966 a year
- Full-time
- Hybrid work
- Training & development
- Communication skills
- Free parking
- Employee assistance programme
9d
Service Desk Advisor - Weekends
Trust Systems —Cirencester
- £28,000 - £29,000 a year
- Weekend availability
- English
- Windows
- Driving
- Free parking
- Work from home
Quick apply
Field Service Engineer (Electron Detector Systems)
Quantum Detectors —Oxford
- £30,000 - £45,000 a year
- Full-time
- Schematics
- Engineering
- Travel
Quick apply
9d
Maintenance Electrician (Authorised Person)
VINCI Facilities UK —Oxford
- Full-time
- HVAC
- In-person
Quick apply
6d

I want to receive the latest job alerts for helpdesk support in eynsham, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk support jobs near eynsham, oxf

Technical Support Specialist

Abbott Laboratories -
Witney

Apply Now

Job details

Full-time
7 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Computer literacy
English
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Time management
Help desk

Full job description

About the Role

We are seeking a Remote Care Technical Support Specialist to join our Customer & Technical Support team in Europe. In this role, you will provide first-line technical and customer support related to remote monitoring systems and services. You will work in a call centre environment, responding to inquiries from healthcare professionals, patients, field personnel, and internal stakeholders while ensuring a high level of customer satisfaction and compliance.

This is an office based role in: Solihull, Blythe Valley Park , Elder, Central Boulevard Solihull

Key Responsibilities

Respond to customer inquiries regarding technical issues, product-related questions, and remote monitoring support needs.
Document customer interactions accurately and comprehensively within designated systems.
Identify, collect, and capture relevant information related to product complaints and adverse events.
Prepare and submit Field Contact Reports (FCRs) in accordance with departmental procedures and quality requirements.
Maintain compliance with company policies, operating procedures, work instructions, and patient data privacy regulations.
Demonstrate strong time management and attendance practices while meeting service-level expectations.
Collaborate effectively with customers, healthcare professionals, colleagues, contractors, and vendors to resolve issues efficiently.
Deliver professional, positive, and solution-focused support in all interactions.

Required Qualifications

Fluent English language skills, both written and verbal.
Strong customer service and communication skills.
Ability to work effectively within a team environment and adapt to changing priorities.
Strong organizational skills, attention to detail, and ability to manage multiple activities simultaneously.
Proficiency with computer systems and software tools.

Preferred Qualifications

Previous experience in a technical support, customer support, helpdesk, or contact centre environment.
Experience supporting healthcare technology, medical devices, or remote monitoring solutions.
Additional European language skills are highly desirable.
Experience using analytical tools and reporting software.

What You'll Bring

Customer-focused mindset.
Strong problem-solving abilities.
Excellent communication and listening skills.
Ability to remain calm under pressure.
Commitment to quality, compliance, and data privacy.
Collaborative and team-oriented approach.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

We provide reasonable adjustments to qualified individuals with disabilities. To request a reasonable adjustment, please speak to your line manager or HR contact.

Apply Now

Refine Your Search

helpdesk support jobs in eynsham, oxf

Technical Support Specialist

Administrator

IT Support Apprentice

Scheduling Team Member / Administrator

Senior IT Technician

Call Centre Operator (4on 4off) (FTC to End May 27)

Service Desk Analyst

GI Systems Training & Support Officer

Service Desk Advisor - Weekends

Field Service Engineer (Electron Detector Systems)

Maintenance Electrician (Authorised Person)

I want to receive the latest job alerts for helpdesk support in eynsham, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected