Business process analyst Work, Jobs in Somercotes, Dby (with Salaries)

Senior Business Analyst - Customer
Sheffield City Council —Sheffield
- £47,181 - £51,356 a year
- Temporary
- Mentoring
9d
Data Analyst - Sustainability
Frasers Group —Shirebrook
- Full-time
- Microsoft Powerpoint
- SQL
- Communication skills
Quick apply
IT Project Analyst
Rolls-Royce —Derby
- Full-time
- Annual leave
- Employee assistance programme
11d
Senior Business Analyst
HSBC Global Services Limited —Sheffield
- Full-time
- Bachelor's degree
- Agile
- SDLC
3h
Senior Data Analyst
Capital One UK —Nottingham
- Full-time
- Hybrid work
9d
IT&D Sr Business Analyst - Nottingham Factory
Reckitt —Nottingham
- Continuous improvement
- IT
- Manufacturing
- Employee assistance programme
- Life insurance
11d
Data Analyst III
ENSEK —Nottingham
- Hybrid work
- Communication skills
- Annual leave
Business Performance Specialist
Veolia ES Sheffield Limited —Sheffield
- Up to £36,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Employee discount
Quick apply
3d
Contracts Analyst
Vaillant Group U.K. Ltd —Belper
- Full-time
- Databases
- Analysis skills
- Contracts
16h
Data Analyst
University of Sheffield —Sheffield
- £32,080 - £39,906 a year
- Full-time
- Hybrid work
- Analysis skills
- School
- Annual leave
- Employee discount
10d
Business Analyst Road Logistics
Kuehne+Nagel —Kegworth
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Annual leave
2d
Business Analyst - Customer
Sheffield City Council —Sheffield
- £38,220 - £41,771 a year
- Temporary
9d
ERP Business Analyst
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- ERP systems
- Communication skills
- Employee assistance programme
Procurement Data Analyst
Alexander Mann Solutions (AMS) —Derby
- Full-time
- Microsoft Excel
- Maths
Digital Business Analyst
Riviera Travel —Burton-On-Trent
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
- Agile
- Work from home
- Employee assistance programme
Quick apply
RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries
Royal Bank of Canada —Nottingham
- Full-time
- Management
- Analysis skills
- Bachelor's degree
6h

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Senior Business Analyst - Customer

Sheffield City Council -
Sheffield

Apply Now

Job details

Temporary
£47,181 - £51,356 a year
9 days ago

Qualifications

Mentoring junior staff
Business analysis
Mentoring

Full job description

Job description

Join our Customer Experience Capability

Sheffield City Council is building its Customer Experience Capability; a team focused on improving how residents experience council services and how colleagues are supported to deliver them.

The team brings together customer journeys, insight, workforce development, equalities, engagement, and communications. Its purpose is to help the Council work in a more joined-up, customer-focused way, using feedback, data, digital tools, and practical improvement methods to make services easier to access and better to use.

These roles are an opportunity to help shape a growing capability, work across services, and make a practical difference to how Sheffield residents experience the Council.

Can you lead business analysis that turns service problems into practical improvements?

We are looking for a Senior Business Analyst, Customer Journeys to help lead customer journey improvement work within Sheffield City Council’s Customer Experience Capability.

The role will suit an experience business analysis practitioner who can support complex change, provide constructive challenge, and help others deliver high-quality analysis. You will work across projects and services, helping improve customer journeys, and customer experience outcomes.

The role also provides first-line management for Business Analysts, supporting consistency, quality, and professional practice across the Customer Journeys functions.

In this role, you will:

Lead and coordinate business analysis activity across customer journey improvement work
Support complex projects, taking responsibility for defined areas of analysis and delivery
Help develop consistent tools, methods, and standards for business analysis
Work with services, project teams, and stakeholders to shape practical improvement
Support and develop Business Analyst, including through first-line management

We are looking for someone who:

Has strong practical experience in business analysis, business change and service improvement
Can lead structured analysis in a complex organisation
Communicates clearly and can influence a range of stakeholders
Can support, mentor, and develop others
Understands how business analysis can improve customer journeys and service outcomes.

For informal enquiries please contact: [email protected]

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.

Job details

Job reference

REQ004388

Date posted

21/07/2026

Application closing date

09/08/2026

Location

Sheffield

Salary

Grade 9 £47,181 to £51,356

Package

Temporary until 31/03/2028

Contractual hours

Basis

Full Time

Job category/type

Customer Service

Apply Now

Refine Your Search

business process analyst jobs in somercotes, dby

Senior Business Analyst - Customer

Data Analyst - Sustainability

IT Project Analyst

Senior Business Analyst

Senior Data Analyst

IT&D Sr Business Analyst - Nottingham Factory

Data Analyst III

Business Performance Specialist

Contracts Analyst

Data Analyst

Business Analyst Road Logistics

Business Analyst - Customer

ERP Business Analyst

Procurement Data Analyst

Digital Business Analyst

RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

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