Product owner Work, Jobs in Coventry (with Salaries)

Product Owner (3 month contract)
Inspired Thinking Group (ITG) —Gaydon
- Agile
- Financial services
- Leadership
Quick apply
10d
Service Owner
HM Revenue and Customs —Birmingham
- £71,725 - £79,481 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
9d
Lead Product Owner
NEXT —Leicester
- Call to connect
- Agile
- Free parking
- Employee discount
4d
Digital Business Analyst (Permanent)
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- APIs
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Operations Analyst
Xeal Pharma Limited —Birmingham
- £30,000 - £35,000 a year
- Full-time
- ERP systems
- SQL
- Analysis skills
- Free parking
Quick apply
1d
Digital Business Analyst (3-6 month contract)
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- APIs
- Agile
Quick apply
Business Analyst
Gymshark —Solihull
- Hybrid work
- Engineering
- Analysis skills
- APIs
- Employee discount
- Gym membership
Quick apply
9d
Tax Technology Implementation Senior Manager (Data Ecosystem)
KPMG —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Digital Product Owner- 12 month FTC
Halfords —Redditch
- Full-time
- Hybrid work
- Software development
- Agile
- IT
- Annual leave
- Employee discount
Product Owner
System C —Leamington Spa
- Full-time
3d
Digital Business Analyst
Cromwell —Leicester
- Full-time
- Hybrid work
- Sales
- Merchandising
- Data analysis skills
Product Owner
Compass Group —Birmingham
- Agile
- Communication skills
1d
Scrum Master & PMO Lead (AI, Automation & Digital Skills)
RSM UK —Birmingham
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Agile
7d
Research and Development Project Manager
Siemens Energy —Warwick
- Full-time
- Remote
- PMP
- Engineering
- English
- Profit sharing
Senior Business Analyst – AI, Automation and Data – Tax
RSM UK —Birmingham
- Full-time
- Hybrid work
- Azure
- Agile
- Communication skills
14d
Product Manager - Open Banking/VRP
Pay and Shop Ltd —Leicester
- From £250,000 a year
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
2d
Senior Project Manager
LRQA group —Chelmsley Wood
- Agile
- Leadership
Business Analyst
Network Plus —Walsall
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Contracts
- Agile
Quick apply

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Product Owner (3 month contract)

Inspired Thinking Group (ITG) -
Gaydon

Quick apply

Job details

Fixed term contract
10 days ago

Qualifications

Data management
Agile
Financial services
Leadership

Full job description

We are seeking an experienced Product Owner to lead the stabilisation and transformation of the customer account experience across a complex digital ecosystem for a global automotive client.

This role combines Product Ownership and Product Management responsibilities, leading cross-functional discovery activities, defining customer account strategy, and establishing a clear target-state operating model across customer-facing digital platforms, mobile applications, CRM environments and supporting systems.

The successful candidate will assess end-to-end customer journeys, platform ownership, data flows and governance models to identify and address fragmentation, duplication and inconsistency across the technology landscape. Working closely with Product, Engineering, Data, Marketing, Customer Operations and Business stakeholders, they will define a cohesive future-state vision and roadmap that improves customer experience, reduces operational risk and supports ongoing digital transformation programmes.

This is a strategic role requiring a strong balance of discovery, stakeholder engagement, customer journey design, data governance and hands-on product delivery leadership.

Key Responsibilities:

Lead discovery activities across customer platforms, CRM systems and integrations to understand current processes, data flows and ownership.
Facilitate workshops to map customer journeys, platform architecture, customer data and system dependencies.
Partner with Business Analysts and technical teams to create a clear current-state view across platforms.
Identify and resolve data quality issues, including duplicate records, inconsistent profiles and conflicting sources of truth.
Map and optimise end-to-end customer account journeys, including registration, authentication, profile management and consent preferences.
Analyse customer experience pain points, risks and opportunities for improvement across digital and CRM channels.
Define data ownership, governance standards and system-of-record accountability for customer data.
Collaborate with Architecture, Engineering and Data teams to establish scalable data governance practices.
Develop future-state customer journey and account management strategies aligned to business goals.
Create transformation roadmaps covering customer, data, platform and integration improvements.
Act as Product Owner for customer data and account transformation initiatives, managing backlogs and delivery priorities.
Define and refine epics, features, user stories and acceptance criteria to support successful delivery.
Align business requirements with technical solutions to maximise customer value and operational efficiency.
Build strong relationships across Product, Engineering, Data, Marketing and Operations teams.
Lead stakeholder workshops, drive decision-making and provide regular updates on progress, risks and recommendations.
Identify, manage and mitigate risks relating to customer journeys, data quality, integrations and compliance.

Requirements

Essential

Proven experience as a Product Owner, Product Manager or Digital Product Lead within a complex enterprise environment.
Experience leading customer account, CRM, identity, profile management or customer data initiatives.
Demonstrable experience mapping and improving end-to-end customer journeys.
Experience leading discovery, analysis and strategic planning across multiple products, platforms and teams.
Strong understanding of customer data management, CRM ecosystems and system integrations.
Experience defining product strategy, roadmaps and delivery backlogs.
Strong stakeholder management, facilitation and workshop leadership skills.
Experience working within Agile delivery environments.
Excellent analytical, communication and problem-solving capabilities.
Ability to operate effectively within complex transformation programmes and ambiguous environments.

Desirable

Experience working within automotive, retail, financial services or other customer-centric industries.
Experience supporting CRM transformation or platform modernisation programmes.
Knowledge of customer identity management, consent management and data governance principles.
Understanding of Master Data Management (MDM) concepts and customer data architecture.
Experience delivering omnichannel customer experiences.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

#LI-CM1

Quick apply

Refine Your Search

product owner jobs in coventry

Product Owner (3 month contract)

Service Owner

Lead Product Owner

Digital Business Analyst (Permanent)

Operations Analyst

Digital Business Analyst (3-6 month contract)

Business Analyst

Tax Technology Implementation Senior Manager (Data Ecosystem)

Digital Product Owner- 12 month FTC

Product Owner

Digital Business Analyst

Product Owner

Scrum Master & PMO Lead (AI, Automation & Digital Skills)

Research and Development Project Manager

Senior Business Analyst – AI, Automation and Data – Tax

Product Manager - Open Banking/VRP

Senior Project Manager

Business Analyst

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