E commerce specialist Work, Jobs in Lutterworth, Lec (with Salaries)

Sales Support Specialist
JIROX LIMITED —Rugby
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Data entry
- In-person
- Free parking
- Employee discount
Quick apply
10d
Security Guard Days
Evri —Rugby
- £28,129.92 a year
- 12 hour shift
9d
Final MileTerritory Manager
Evri —Northampton
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Final Mile Territory Manager
Evri —Tamworth
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Warehouse - Rugby Warehouse Operative AM
Evri —Rugby
- £12.73 an hour
- Weekend availability
- Annual leave
PM Shift Supervisor
Evri —Rugby
- £31,000 - £33,000 a year
- Full-time
- Computer skills
- Leadership
Deputy Company Secretary
The Watches of Switzerland Group —Leicester
- In-person
- Communication skills
- Employee assistance programme
Quick apply
4d
Warehouse Operative - Evenings
Evri —Coventry
- £12.71 an hour
- Part-time
- Annual leave
Delivery Team Trainer
Evri —Coventry
- £30,000 a year
- Full-time
- Travel
- Mentoring
Warehouse Operative
Evri —Wellingborough
- £12.71 an hour
- Full-time
- Annual leave
Continuous Improvement Manager
Evri —Coventry
- £45,600 - £50,350 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
13d
Final MileTerritory Manager
Hermes Europe —Northampton
- £35,000 - £39,000 a year
- Analysis skills
- Continuous improvement
- Organisational skills
10d
Continuous Improvement Manager
Hermes Europe —Coventry
- £12.71 an hour
- Analysis skills
- Continuous improvement
- Travel
10d
Engineer
Evri —Rugby
- £50,737.50 a year
- Full-time
- Maintenance
- Analysis skills
- Programmable logic controllers
Area Sales Executive
Hermes Europe —Northampton
- £30,000 - £34,000 a year
- Business development
- Organisational skills
- Communication skills
9d
Field Sales Executive
Hermes Europe —Coventry
- Business development
4d
Engineer
Hermes Europe —Coventry
- £12.71 an hour
- Maintenance
- Analysis skills
- Programmable logic controllers
10d
Watch Maker
The Watches of Switzerland Group —Leicester
- Communication skills
- Employee assistance programme
Warehouse Operative Twilights
Evri —Lutterworth
- £12.79 - £19.19 an hour
- Overtime
- Annual leave
- Flexible schedule
Warehouse - Operative Nights AWR
Evri —Lutterworth
- £14.17 - £21.26 an hour
- Overtime
- Annual leave

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Sales Support Specialist

JIROX LIMITED
Rugby

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
10 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
On-site parking

Qualifications

Sales support
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Customer service
Ticket management
Logistics
Sales administration
Handling customer enquiries
Zendesk
Data entry
Sales administration experience (1–3 years)
AI
Supply chain customer service
Time management

Full job description

The Company

We imagine, launch, and run our own brands. From idea to market-ready, we focus on creating products that serve a real purpose. Our team handles everything in-house from initial concept research and prototyping to branding, packaging, and supplier coordination. Every product we launch is designed for durability, functionality, and scalability.

With a data-driven approach, we refine listings, run performance advertising, and track every metric to maximise visibility, conversion, and brand growth. Our logistics operations are built for speed, accuracy, and control. We coordinate warehousing, packaging, and delivery across multiple platforms to ensure fast, reliable service.

Job Summary

We are seeking a detail-oriented Sales Support Specialist to manage customer enquiries and assist our Operations team with critical logistics administration. You will handle order requests, process returns, book couriers, and update shipping systems to ensure fast, accurate service across all sales channels.

Key Skills

Helpdesk & E-commerce Software: Hands-on experience with eDesk, Zendesk, or similar platforms.
Logistics & Courier Portals: Familiarity with courier booking and tracking systems.
AI & Tech Literacy: Ability to leverage AI-assisted support tools to increase efficiency.
Communication & Organisation: Excellent written, verbal, and telephone skills with strong time management.
Accuracy: High attention to detail for data entry, courier bookings, and refund processing.

Responsibilities

Sales & Customer Support

Respond to customer tickets and phone calls regarding product details, order status, and lead times via eDesk.
Use AI tools to speed up response workflows while maintaining quality.

Operations & Courier Admin

Provide administrative support to Operations by booking freight and transport.
Manage courier issues, including failed deliveries, address changes, and damage claims.

Returns, Replacements & Financials

Process returns, log stock accurately, and coordinate priority replacements with the warehouse.
Issue refunds and financial adjustments via payment gateways according to policy.

Collaboration & Process Quality

Track delayed shipments with logistics and proactively update customers.
Maintain records of queries and claims, reporting recurring product or courier issues to the wider team.

Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking

Experience:

Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

e commerce specialist jobs in lutterworth, lec

Sales Support Specialist

Security Guard Days

Final MileTerritory Manager

Final Mile Territory Manager

Warehouse - Rugby Warehouse Operative AM

PM Shift Supervisor

Deputy Company Secretary

Warehouse Operative - Evenings

Delivery Team Trainer

Warehouse Operative

Continuous Improvement Manager

Final MileTerritory Manager

Continuous Improvement Manager

Engineer

Area Sales Executive

Field Sales Executive

Engineer

Watch Maker

Warehouse Operative Twilights

Warehouse - Operative Nights AWR

I want to receive the latest job alerts for e commerce specialist in lutterworth, lec

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