customer service coordinator Work, Jobs in watford (with Salaries)

Office Administrator / Service Coordinator
Woodside Security Systems Ltd —North Finchley
- £28,000 - £36,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
Sales & Admin Coordinator
Santoro Ltd —London
- £25,000 - £28,000 a year
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
Quick apply
9d
Service Administrator / Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
13d
Service & Small Works Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
13d
Senior Digital Trading Coordinator
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Merchandising
- Employee discount
Quick apply
Project Coordinator
EF Education First —Berkhamsted
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Work from home
- Employee assistance programme
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
5d
Office Experience Coordinator
Mitie —London
- £16.80 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office experience
2d
Customer Service &Sales Support Coordinator
Whistl UK Ltd —Marlow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Helpdesk Coordinator
CBRE —London
- Full-time
- Hospitality
- English
- Administrative experience
Customer Experience Coordinator
Suitsupply —London
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
- Flexible schedule
Patient Coordinator/Receptionist
IVI London —London
- £30,784 a year
- Full-time
- Customer service
- Word processing
- In-person
Quick apply
5d
Treatment coordinator receptionist
Pond Square Dental Practice —London
- £24,420.00 - £46,457.74 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
1d
Care Coordinator/Medical Administrator
Fairbrook Medical Centre —Borehamwood
- £12.71 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
Field Service Coordinator
InPost UK —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- IT
Quick apply
Customer Experience Coordinator
The Scout Association —Gilwell Park
- £25,685 - £27,445 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Flexible schedule
Sales & Client Relations Coordinator
UK Resin Floors —Potters Bar
- £24,420.00 - £38,220.85 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
13d

I want to receive the latest job alerts for customer service coordinator in watford

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service coordinator jobs near watford

Office Administrator / Service Coordinator

Woodside Security Systems Ltd
North Finchley

Quick apply

Job details

Permanent | Full-time
£28,000 - £36,000 a year

Qualifications

Maintenance
Microsoft Office
Xero
Administrative experience
Organisational skills
Communication skills

Full job description

Role Overview

The successful candidate will be responsible for supporting the daily administrative and service coordination functions of a well-established, NSI Gold accredited, family-run business with a long-standing reputation for installing and maintaining electronic security systems to the highest standards.

This role includes scheduling works, managing customer communication, processing invoicing and renewals, maintaining accurate records, and supporting key compliance and operational processes.

The role would suit someone who is highly organised, confident communicating with customers, able to prioritise workload, and comfortable working with business software systems.

Experience within the security, maintenance, engineering or service industry would be beneficial but is not essential.

Key Responsibilities

Customer Service & Administration

Monitoring shared inboxes and delegating or responding to emails
Handling customer queries relating to alarms, servicing and maintenance
Answering telephone enquiries and arranging engineer visits
Taking customer payments
Preparing and managing paperwork for installations and service visits

Scheduling & Service Coordination

Booking installations and maintenance visits
Scheduling corrective maintenance works
Monitoring overdue and outstanding services
Coordinating remote services where required
Managing engineer diaries and staff holidays

Software & Systems Administration

Creating service jobs within SimPRO
Updating pricing and system information
Assisting with invoice generation and system administration
Supporting Xero processes including invoicing and aged receivables monitoring

Maintenance Renewals

Managing monthly maintenance renewal processes
Updating invoice templates and renewal notifications
Cross-checking invoices against scheduled jobs
Sending maintenance renewal offers and interim notifications

Compliance & Industry Administration

Supporting NSI office and engineer audits
Managing police response applications and restorations
Handling annual audits for police and monitoring bodies
Coordinating documentation relating to compliance requirements

Supplier & Monitoring Administration

Liaising with monitoring providers regarding unit orders and cancellations
Maintaining records relating to monitored systems

Finance & Office Support

Supporting bank reconciliation processes when required
Assisting with invoicing and post-installation documentation when required

Skills & Experience Required

Essential

Strong organisational and administrative skills
Excellent communication skills, both written and verbal
Ability to prioritise and manage multiple tasks
Good attention to detail
Confident using Microsoft Office and business software systems
Professional and friendly manner with customers and colleagues
Ability to work independently and as part of a small team

Desirable

Experience using SimPRO, Xero or similar systems
Experience within the security, maintenance, engineering or service industry
Understanding of scheduling or service coordination
Finance administration experience

Personal Qualities

Reliable and dependable
Proactive and willing to take ownership
Calm under pressure
Flexible and adaptable
Positive attitude and team-focused approach

What We Offer

A supportive family-business environment
Varied and interesting workload
Opportunity to become a key member of the team
Long-term stable role
Long service annual leave scheme
Competitive salary flexible depending on experience
Training and support where required

Pay: £28,000.00-£36,000.00 per year

Application question(s):

Are you comfortable handling customer calls and emails?
Have you used scheduling or service management software?
Do you have experience within engineering, maintenance or security industries?
Have you used SimPRO or Xero before?

Experience:

Administrative: 2 years (preferred)

Location:

North Finchley N12 8QT (required)

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in watford

Office Administrator / Service Coordinator

Sales & Admin Coordinator

Service Administrator / Coordinator

Service & Small Works Coordinator

Senior Digital Trading Coordinator

Project Coordinator

Resolution Coordinator

Office Experience Coordinator

Customer Service &Sales Support Coordinator

Service Coordinator

Helpdesk Coordinator

Customer Experience Coordinator

Patient Coordinator/Receptionist

Treatment coordinator receptionist

Care Coordinator/Medical Administrator

Field Service Coordinator

Customer Experience Coordinator

Sales & Client Relations Coordinator

Client Services Coordinator

Service Administrator / Co-ordinator

I want to receive the latest job alerts for customer service coordinator in watford

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected