2nd line support engineer Work, Jobs in Thames Ditton, Sry (with Salaries)

IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
2d
3rd Line MSP Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
2d
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply
2nd Line IT Support Engineer
Global 4 —Horsham
- Full-time
- Customer service
- Mentoring
- Referral programme
Quick apply
IT 2nd Line Service & Support Engineer
LSEC —London
- £27,597 - £32,795 a year
- University
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Junior Support Engineer
Barnes Roffe —London
- Full-time
- Customer service
- Travel
- Computer networking
- Annual leave
Quick apply
12d
2nd Line IT Support Engineer
Cardonet —London
- Computer networking
- Communication skills
- Referral programme
IT Support Engineer
Leidos —London
- £28,800 - £33,900 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- SQL
- Annual leave
- Work from home
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
Workplace IT Support Engineer
CUBE —London
- Full-time
- Hybrid work
- Salesforce
- Windows
- SharePoint
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Organisational skills
- IT
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
8d
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
ICT Technician - Schools
hireful —Hounslow
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- School
Quick apply
1d
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
Onsite Engineer
Cardonet —London
- In-person
- Referral programme
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking

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2nd line support engineer jobs near thames ditton, sry

IT Support Technician

IT MANAGMENT LTD
London

Quick apply

Job details

Full-time
From £39,000 a year
2 days ago

Benefits

Free parking
Casual dress
Company car
Annual leave
Discounted or free food
Company pension
Work from home
Private medical insurance
Employee discount
Sick pay
On-site parking
Free fitness classes

Qualifications

Technical troubleshooting
Desktop support
TCP
Customer service
User account provisioning
Microsoft Office Suite
Windows
Microsoft Office
User account management
IT permissions management
Computer hardware
Computer networking
IP networking
Application support
Cybersecurity
Communication skills
Active Directory
Intune
Mobile devices
Identity & access management

Full job description

IT Support Engineer (1st/2nd Line) – Hybrid

£37,000 per annum + Benefits

Location: Hybrid working – 4 days working from home, 1 day in the office. Offices are located across Putney, Wimbledon and Central London, with occasional travel between sites when required.

Employment Type: Permanent, Full-Time

About the Role

We are looking for a proactive and customer-focused IT Support Engineer to join our growing IT team supporting a busy and professional law firm. This hybrid role offers the flexibility of working four days remotely with one day each week in the office, providing technical support to staff across multiple office locations.

You will be responsible for delivering first and second-line IT support, maintaining end-user devices, troubleshooting technical issues, and assisting with the ongoing management of the firm’s IT infrastructure. This is an excellent opportunity for someone looking to develop their career within a professional legal environment.

Requirements

College Level 2 qualification in IT (or above).
Strong interest in IT support and customer service.
Good communication and problem-solving skills.
Ability to work independently and manage workload effectively.
Full right to work in the UK.

Technical Skills

Experience with some or all of the following is desirable:

Microsoft 365 Administration
Windows 10 & Windows 11 Support
Active Directory & Microsoft Entra ID
Microsoft Intune (MDM)
Laptop and Desktop Deployment
Hardware & Software Installation and Configuration
Microsoft Office Applications
Printer and Peripheral Support
Basic Networking (TCP/IP, DNS, DHCP, VPN and Wi-Fi)
Remote Support Tools
Password Resets and User Account Administration
Mobile Device Support (iOS & Android)
Cyber Security best practices including MFA and endpoint protection

Key Responsibilities

Provide 1st and 2nd Line IT support to staff across multiple office locations.
Diagnose and resolve hardware, software and network issues.
Set up and configure laptops, desktops and mobile devices for new starters.
Manage Microsoft 365 user accounts, permissions and licensing.
Support remote users through remote access tools.
Install, configure and maintain business applications.
Escalate complex technical issues where necessary.
Maintain accurate documentation and update the IT service desk.
Ensure excellent customer service while meeting service level agreements.

Working Hours

Monday to Friday

9:00am – 5:30pm

Hybrid working:

4 days working from home
1 day in the office (Putney, Wimbledon or Central London)

Benefits

£37,000 annual salary
Hybrid working (4 days remote)
25 days annual leave plus Bank Holidays
Company pension
Ongoing training and professional development
Career progression opportunities
Employee wellbeing programme
Modern equipment provided for home working

Pay: From £39,000.00 per year

Benefits:

Casual dress
Company car
Discounted or free food
Employee discount
Free fitness classes
Free parking
On-site parking
Private medical insurance
Sick pay
Work from home

Work Location: Hybrid remote in London

Quick apply

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2nd line support engineer jobs in thames ditton, sry

IT Support Technician

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