2nd line network engineer Work, Jobs in London (with Salaries)

IT Site Engineer
Arriva Limited —London
- Azure
- Customer service
- Windows
Quick apply
13d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT 2nd Line Service & Support Engineer
LSEC —London
- £27,597 - £32,795 a year
- University
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Level 4 Civil Engineering Apprentice x2
Islington Council —Islington
- £14.80 an hour
- Full-time
- AutoCAD
- Engineering
- Employee discount
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- IT
- School
- Teaching
Quick apply
6d
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Organisational skills
- IT
Principal Platform Engineer
Leonardo UK Ltd —London
- £60,000 - £71,400 a year
- Full-time
- Hybrid work
- Windows
- Mentoring
- SharePoint
- Flexible schedule
- Referral programme
Network & Infrastructure Engineer
Legends Global (Europe) —London
- Hospitality
- Customer service
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
Network Operations Engineer
Boldyn Networks —London
- Full-time
- Computer networking
- Linux
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
GIS Technician
British Transport Police —London
- £35,754.47 - £46,598.52 a year
- Full-time
- No degree
- AI
- Annual leave
- Gym membership
Quick apply
6d

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IT Site Engineer

Arriva Limited -
London

Quick apply

Job details

13 days ago

Qualifications

TCP
ITIL Certification
Azure
Customer service
LAN
Windows
IT support
WAN
Computer networking
IT
Distributed control systems
IP networking
TCP/IP
Communication skills
Active Directory

Full job description

Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. We employ around 35,000 people and deliver more than 1.5 billion passenger journeys every year, connecting people and communities safely, reliably and sustainably. With a heritage dating back to 1938, an ambitious growth and sustainability agenda, and an exciting new chapter following our acquisition by I Squared Capital in 2024, this is a pivotal time to be part of our journey.

We're looking for an experienced and customer-focused IT Field Support Engineer to join our busy and dynamic Field Services team. Supporting approximately 100 sites across the UK, you'll play a key role in delivering exceptional IT support, resolving technical issues, and contributing to technology projects that keep our business moving.

Based at Lacon House in Holborn, you'll provide a mix of field-based and office-based support, working closely with end users, technical teams, project managers, and third-party suppliers. If you're passionate about technology, customer service, and solving problems, we'd love to hear from you.

What you'll be doing

As part of our Field Services team, you'll:

Deliver responsive 2nd Line support across hardware, software, and networking environments.
Travel to Arriva locations, providing hands-on technical support and exceptional customer service.
Troubleshoot and resolve issues across desktops, laptops, mobile devices, printers, and network infrastructure.
Support and maintain Active Directory, Azure, and Windows environments.
Work closely with technical teams, project managers, service desk colleagues, and third-party suppliers.
Contribute to IT projects, deployments, and continuous improvement initiatives.
Create and maintain technical documentation and knowledge articles.
Act as a mentor to colleagues and help develop best practices across the team.

What we're looking for

We're keen to hear from candidates who have:

Previous experience in a Field Support, 1st Line or 2nd Line IT Support role.
Strong knowledge of Windows 10 and Windows 11.
Experience supporting Active Directory and Azure environments.
Knowledge of LAN, WAN, Wi-Fi and TCP/IP networking.
Experience deploying and supporting PCs, laptops and mobile devices.
Excellent troubleshooting, communication and customer service skills.
ITIL Foundation certification.

Desirable experience includes:

Microsoft 365 and cloud technologies.
Ivanti or other ITSM platforms.
Meraki networking environments.
DCS experience.

Why join Arriva?

This role offers the opportunity to work across a large and varied UK-wide operation, supporting critical technology services that keep our business running. You'll join a collaborative team environment where you'll be encouraged to develop your skills, contribute to meaningful projects, and make a real impact on the service we provide to our colleagues.

If you're a proactive IT professional who enjoys combining technical expertise with outstanding customer service, we'd love to hear from you.

Quick apply

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2nd line network engineer jobs in london

IT Site Engineer

IT Support Technician

IT 2nd Line Service & Support Engineer

Level 4 Civil Engineering Apprentice x2

ICT Technician - Schools

Customer Service Engineer

Principal Platform Engineer

Network & Infrastructure Engineer

Network Operations Engineer

1st Line Support Technician

GIS Technician

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