Pc technician Work, Jobs in London (with Salaries)

Service Desk Support Technician
Ashurst LLP —London
- Monday to Friday
- Bachelor's degree
2d
Onsite Audio Visual Support Technician
AVI-SPL —London
- Weekend availability
- Customer service
- Computer skills
- In-person
- Employee assistance programme
- Referral programme
5d
QA Technician
Feral Interactive —London
- From £26,500 a year
- Full-time
- No experience needed
- Linux
- In-person
- Flexitime
Quick apply
General Maintenance Technician - Watford / Uxbridge
City Facilities Management (UK) —North London
- £33,069.86 a year
- Overtime
- Driving
- Organisational skills
- Employee discount
- Life insurance
General Maintenance Technician - East London
City Facilities Management (UK) —East London
- £33,069 a year
- Overtime
- Driving
- Organisational skills
- Employee discount
- Life insurance
Junior Service Technician
E-Service (Europe) Ltd —Hatfield
- £12.71 an hour
- Monday to Friday
- In-person
- School
- Free parking
Quick apply
4d
General Maintenance Technician - London
City Facilities Management (UK) —London
- £33,069 a year
- Overtime
- Driving
- Organisational skills
- Employee discount
- Life insurance
IT Officer for Marella Cruises
Marella Cruises —London
- Management
- English
- Windows
Quick apply
Engineering Technician - Nights
pladis —Harlesden
- Full-time
- Engineering
- Data analysis skills
- Maintenance
Small Projects - Project Manager
JLL —London
- Microsoft Powerpoint
- Project management
- Presentation skills
Reception Assessor Technician
Hertford Regional College —Ware
- £13,780.00 - £14,561.75 a year
- Part-time
- Microsoft Office
- Administrative experience
- Annual leave
Field Service Technician 2
Cubic Corporation —Greenford
- Full-time
- Engineering
- Maintenance
- Microsoft Office
IT Manager for Ponant Cruises
Ponant —London
- Management
- English
- Windows
Quick apply
Engineering Technician
pladis —Harlesden
- Full-time
- Data analysis skills
- Maintenance
- Mechanical knowledge
General Maintenance Technician - Feltham, Hayes, Heston
City Facilities Management (UK) —Feltham
- £33,069 a year
- Overtime
- Driving
- Organisational skills
- Employee discount
- Life insurance
Pest Control Technician - London
City Facilities Management (UK) —London
- £35,030 - £42,819 a year
- Overtime
- Driving
- Communication skills
- Employee discount
10d
DSP Technician
Lonza —Slough
- Full-time
- Basic maths
- English
- Maths
Small Projects - Project Manager
NAA-Jones Lang LaSalle Resources —London
- Full-time
- Microsoft Powerpoint
- Project management
- Presentation skills
Quick apply
Mobile Vehicle Smart / Cosmetic Paint Repair Technician
Shine Repair —Pinner
- Up to £60,000 a year
- Heavy lifting
- Store discount
- Health & wellbeing programme
Quick apply
Field Support Supervisor
City Facilities Management (UK) —London
- Overtime
- Management
- Supervising experience
- Communication skills
- Employee discount
9d

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Service Desk Support Technician

Ashurst LLP -
London

Apply Now

Job details

2 days ago

Qualifications

Operating systems
MCSE
Technical support
Bachelor's degree
Computer hardware
CompTIA Network+
ServiceNow
CompTIA A+

Full job description

Ashurst Perkins Coie is seeking a qualified and dynamic individual to take on the role of Service Desk Support Technician in our London office. The individual in this role will serve as a member of the Immediate Response Team (Service Desk) designed to be a "top of the funnel" concept for all support requests across the firm. The Service Desk Support Technician will become proficient in routing all support requests to a standard and centralized support desk in an effort to maximize resources in the local offices and allow for higher quality desk-side/concierge-level service as well as a more dynamic A/V experience.

The Service Desk Support Technician will work Monday through Friday, 9:30 a.m. to 6:30 p.m. London time.

ESSENTIAL FUNCTIONS

These essential functions are primary job duties that incumbents must be able to perform unassisted or with some reasonable accommodation.

Quickly resolve end-user issues that come into the team over the phone, through e-mail, or potentially via chat.
Handle approximately 200 daily support requests with other team members via various communication channels.
Properly and thoroughly document all elements of a support case in the Incident Management System (ServiceNow).
Prioritize properly and communicate effectively. Escalate issues as appropriate.
Ensure user requests and issues are clearly documented in tickets and create written documentation for hardware and software installations or other technical matters as requested.
Assist in creating and editing Service Desk processes and procedures, including knowledge base articles.

SPECIFIC SKILLS REQUIRED

Ability to communicate effectively both orally and in writing.
Ability to quickly assimilate advanced technical information and organize and prioritize multiple competing deadlines.
Troubleshooting skills, including the ability to use various resources including technical manuals, online vendor knowledge bases, and specification documents.
Knowledge of computer hardware and peripherals, including the ability to test and troubleshoot a variety of complex hardware configurations.
Knowledge of software including operating systems, and ability to navigate and manipulate the Windows Registry and troubleshoot interaction errors between multiple software packages.

EDUCATION AND EXPERIENCE

Qualified candidates should have an associate or bachelor's degree (preferred), and must have one year of experience in a technical support environment or equivalent. Those with solid functional knowledge of standard PC hardware and software used in office environments are preferred, as well as those with A+, Network+, MCSE, or equivalent technical education are strongly preferred. Candidates having law firm experience is beneficial.

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Refine Your Search

pc technician jobs in london

Service Desk Support Technician

Onsite Audio Visual Support Technician

QA Technician

General Maintenance Technician - Watford / Uxbridge

General Maintenance Technician - East London

Junior Service Technician

General Maintenance Technician - London

IT Officer for Marella Cruises

Engineering Technician - Nights

Small Projects - Project Manager

Reception Assessor Technician

Field Service Technician 2

IT Manager for Ponant Cruises

Engineering Technician

General Maintenance Technician - Feltham, Hayes, Heston

Pest Control Technician - London

DSP Technician

Small Projects - Project Manager

Mobile Vehicle Smart / Cosmetic Paint Repair Technician

Field Support Supervisor

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