It Work, Jobs in Cambridge Eng (with Salaries)

IT Junior Technical Analyst
Science Group —Cambridge
- Full-time
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
Quick apply
2d
IT Systems & Automation Administrator
Coracle Online Ltd —Cambridge
- £35,000 - £38,000 a year
- Full-time
- Salesforce
- Scripting
- APIs
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Service Desk Analyst
Hexcel Corporation —Duxford
- Full-time
- Customer service
- Windows
- Analysis skills
Service Desk Analyst
Leidos —Huntingdon
- £32,600 - £38,400 a year
- Full-time
- Remote
- IT
- In-person
- Communication skills
- Annual leave
- Work from home
IT Service Desk Team Lead
Cambridge Consultants —Cambridge
- Management
- Leadership
- Communication skills
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Windows
- Microsoft Office
- In-person
Human Resources Assistant/System Administrator
CHS Group —Cambridge
- £24,981.80 - £31,227.25 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
8d
IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Management
- Computer networking
- IT
Quick apply
5d
IT Workplace Specialist
Mettler Toledo —Royston
- Windows
- Travel
- SharePoint
- Annual leave
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
IT Infrastructure Solutions Architect
Aveva —Cambridge
- Full-time
- Hybrid work
- Azure
- Engineering
- AWS
- Annual leave
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Stevenage
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
2d
Senior IT Manager
Apex Stone —Cambridge
- £76,000 - £80,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Project management
- Free parking
- Annual leave
Quick apply
3d
INFORMATION TECHNOLOGY SPECIALIST
U.S. Air Forces, Europe —Lakenheath
- £17.33 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Facilities & IT Coordinator
EF (Education First) —Cambridge
- Full-time
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
3rd Line Network Engineer
Leidos —Huntingdon
- £44,700 - £57,300 a year
- Full-time
- Computer networking
- Organisational skills
- Annual leave
- Work from home
IT Support Analyst Apprentice
The Delta Group —Bishop's Stortford
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Information Systems Security Officer (ISSO) III
General Dynamics Information Technology —Lakenheath
- £93,662 - £111,780 a year
- Bachelor's degree
- No degree
- Travel
5d
Senior Solution Architect - IT/OT
Capgemini Sogeti —Cambridge
- Azure
- Computer Science
- Engineering
Regional IT Leader – Europe
Watts EMEA Holding B.V. —St. Neots
- Computer Science
- English
- Master's degree
Quick apply

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it jobs near cambridge eng

IT Junior Technical Analyst

Science Group -
Cambridge

Quick apply

Job details

Permanent | Full-time
2 days ago

Qualifications

Microsoft Powerpoint
Azure
Microsoft Outlook
DHCP
Continuous improvement
IT support
Computer networking
DNS
SharePoint
IT
Communication skills
Active Directory
VPN

Full job description

Description

Job Role

We are looking for a customer-focused Junior IT Service Desk Analyst to join our IT team in Cambridge. This is a first-line support role for someone who enjoys solving problems, helping people use technology effectively, and developing their technical skills in a modern Microsoft 365 environment. The successful candidate will provide responsive support for users, devices, collaboration tools and core business systems, while following good service management, documentation and security practices.

Key Responsibilities

Act as a first point of contact for IT incidents and service requests, providing professional support by phone, email, chat, remote tools and in person.
Troubleshoot and resolve common issues across Windows 11 devices, Microsoft 365, Teams, Outlook, OneDrive, SharePoint, printers, peripherals, Wi-Fi, VPN and basic network connectivity.
Support user onboarding, movers and leavers, including account setup, access requests, password resets and group membership changes in line with agreed processes.
Build, configure, deploy and maintain laptops, desktops, mobile devices and standard applications using approved tools and procedures.
Record, priorities and update tickets accurately, ensuring users are kept informed and issues are escalated with clear troubleshooting notes when required.
Apply good cyber security practice when handling access, identity, data, endpoint protection and suspicious activity, escalating concerns promptly.
Maintain accurate asset records, knowledge articles, user guidance and support documentation.
Assist with routine maintenance, software updates, hardware refreshes, meeting room technology and small IT improvement projects.
Work collaboratively with other IT colleagues, third-party suppliers and business teams to restore service and improve the user experience.
Contribute to continuous improvement by identifying recurring issues, suggesting process improvements and keeping up to date with relevant technologies.
Work independently where appropriate, while knowing when to ask for guidance or escalate.

Skills, Knowledge and Expertise

The ideal candidate will have some previous experience in IT support or a strong foundation in the following areas:

Windows 11 support and troubleshooting
Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel and PowerPoint
Basic administration of Microsoft 365, Entra ID/Azure AD or Active Directory
Endpoint support, device build, software installation and peripheral troubleshooting
Basic networking concepts, including DNS, DHCP, IP addressing, Wi-Fi and VPN troubleshooting
Remote support tools and supporting users across multiple sites
IT service management or ticketing systems, with an understanding of incident, request and escalation processes
Awareness of cyber security basics, including MFA, phishing, endpoint protection and safe handling of access requests
Clear written and verbal communication with technical and non-technical users
A proactive, organised and customer-focused approach, with a willingness to learn

Benefits

We offer a competitive salary and benefits package, alongside a supportive team environment and opportunities to develop technical skills and progress within IT.

Career Development

We are committed to supporting career development through structured learning, mentoring and exposure to a broad range of technologies. The role offers the opportunity to build practical experience across service desk support, endpoint management, Microsoft 365 administration, networking and cyber security fundamentals.

About Sagentia

Sagentia is a leading global science, technology and regulatory consultancy. We excel in research and development, regulatory and safety services, and technical programme delivery.

Combining deep technical and scientific expertise with specialist industry knowledge, Sagentia’s consulting teams deliver best-in-class results against complex briefs.

Our culture is innovation-rich and outcomes-focused.

Quick apply

Refine Your Search

it jobs in cambridge eng

IT Junior Technical Analyst

IT Systems & Automation Administrator

IT Service Desk Analyst

Service Desk Analyst

IT Service Desk Team Lead

Warehouse IT Support Analyst (1 year FTC)

Human Resources Assistant/System Administrator

IT Operations Manager

IT Workplace Specialist

1st Line IT Engineer

IT Infrastructure Solutions Architect

IT Field Support Technician - T2 / Second Line Immediate Start

Senior IT Manager

INFORMATION TECHNOLOGY SPECIALIST

Facilities & IT Coordinator

3rd Line Network Engineer

IT Support Analyst Apprentice

Information Systems Security Officer (ISSO) III

Senior Solution Architect - IT/OT

Regional IT Leader – Europe

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