Optimization manager Work, Jobs in Newport, Nwp (with Salaries)

SME - Desk Side Services
HCLTech —Filton
- £24,420.00 - £46,880.68 a year
- Full-time
- Management
- English
- Organisational skills
Quick apply
3d
Senior Technical Account Manager (UK) (Bilingual French)
Mattermost —Kingswood
- Remote
- Bilingual
- Microsoft Outlook
- DevOps
Quick apply
Multi-Skilled Maintenance Engineer
GKN Aerospace —Bristol
- Weekend availability
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Employee assistance programme
Senior Software Engineer - UK
DISCO —Bristol
- Remote
- Azure
- Java
- AWS
Relationship Manager
Hodge Bank —Cardiff
- From £56,925 a year
- Full-time
- Hybrid work
- Financial services
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
1h
Data Center Critical Environment Technician Manager
Microsoft —Newport
- £44,700 - £86,500 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
Delivery Manager
Hawk-Eye Innovations (HEI) —Bristol
- £42,000 - £66,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
- Annual leave
- Employee discount
4d
Mechanical Engineer
Anheuser-Busch —Magor
- £52,967.68 a year
- Full-time
- Continuous improvement
- Communication skills
Electrical Engineer - Energy Efficiency
KLA —Newport
- Full-time
- Engineering
- Programmable logic controllers
- Bachelor's degree
- Annual leave
FP&A Manager
Newell Brands —Bristol
- Full-time
- Microsoft Excel
- ERP systems
- English
Quick apply
10d
Finance Responsible UK M/F
Renvolt U.K. —Bristol
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
1d
Senior Mobile Software Engineer – iOS
Comply365 —Bristol
- Full-time
- Hybrid work
- Azure
- APIs
- Communication skills
- Employee discount
Quick apply
5d

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Senior Technical Account Manager (UK) (Bilingual French)
Mattermost —Kingswood
This role requires strong technical expertise in infrastructure, cybersecurity, and DevSecOps, combined with the ability to build trusted relationships with…
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SME - Desk Side Services

HCLTech -
Filton

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Job details

Full-time | Fixed term contract
£24,420.00 - £46,880.68 a year
3 days ago

Qualifications

French
Management
Incident management
English
Organisational skills
Leadership
Communication skills

Full job description

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.

HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.

It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

Responsibilities

Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
Exceling in the customer relationship
Developing a deep understanding of projects to gain insights into the scope of service delivery
Monitoring and managing all the contractually in-scope work
Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization
Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
Providing accurate and regular reports to the management on performance of the service delivery
Leading personnel management, including staff recruitment, performance assessment, training, and mentoring
Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments

Requirements

Proven hands-on experience of 12+ years as Service Delivery Manager
Operational ability to handle technical discussions across domains, including but not limited to Workplace, Cloud & Compute, Cybersecurity, Gen AI etc.
Excellent verbal and written communication skills in English and French
Proficiency in leading both physical and virtual teams
Experience in dealing with third-party-provided services
Operational ability in a diverse, large-scale environment
Exceptional customer-facing skills
In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
Mastery of ITIL (Information Technology Infrastructure Library) principles
Expertise in people management and leadership
Strong organizational skills
Capacity to train and guide junior team members
Ability to manage and prioritize tasks efficiently
Solid resource planning and problem-solving skills
Readiness to demonstrate a proactive attitude

Benefits

A supportive, diverse and global team with a brilliant culture. Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.
To know more about us visit – www.hcltech.com· For more information on how we process your personal data, please refer to HCLTech’s Candidate Data Privacy Notice.

Pay: £24,420.00-£46,880.68 per year

Work Location: In person

Quick apply

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optimization manager jobs in newport, nwp

SME - Desk Side Services

Senior Technical Account Manager (UK) (Bilingual French)

Multi-Skilled Maintenance Engineer

Senior Software Engineer - UK

Relationship Manager

Data Center Critical Environment Technician Manager

Delivery Manager

Mechanical Engineer

Electrical Engineer - Energy Efficiency

FP&A Manager

Finance Responsible UK M/F

Senior Mobile Software Engineer – iOS

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