Broker Work, Jobs in Bristol (with Salaries)

Mortgage Associate
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
11d
Operations Manager
ASDA —Bristol
- Full-time
- Customer service
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Home Finding and Partnerships Officer x 3
Bristol City Council —Bristol
- £32,061 - £34,434 a year
- Full-time
- Communication skills
- Annual leave
8d
Online Manager
ASDA —Bristol
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Foodhall Manager
ASDA —Bristol
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Strategic OEM Relationship Manager
Ayvens —Bristol
- Full-time
- Data analysis skills
- Microsoft Office
- Negotiation
- Free parking
- Annual leave
Service Colleague
ASDA —Bristol
- £13.10 - £15.64 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
6d
Logistics Technician
Equans —Bristol
- Maintenance
- Microsoft Office
- IT
Underwriter - Delegated (Liability & Property)
Intact Insurance UK Limited —Bristol
- Hybrid work
- Annual leave
- Flexible schedule
Quick apply
4h
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
- Referral programme
7d
Claims Handling Administrator
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Administrative experience
- Data entry
Vehicle Procurement Administration Lead
Ayvens —Bristol
- £29,700 - £35,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Annual leave
7d
Partnerships Manager
Eden Conveyancing —Bristol
- £45,000 - £50,000 a year
- Full-time
- Research
- Business development
- Analysis skills
- Annual leave
Quick apply
6d
Protection Consultant
Lloyds Banking Group —Bristol
- £33,203 - £34,950 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
5d
Vehicle Procurement Administration Executive
Ayvens —Bristol
- £27,030 - £31,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
7d
Client Relationship Partner
Acacium Group —Bath
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Assistant Underwriter
Acrisure UK Services Limited —Bristol
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Claims Handler – Legal Expenses Insurance
RAC —Bristol
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Business Readiness Lead
Ayvens —Bristol
- Full-time
- Customer service
- Agile
- Referral programme
Graduate Developer
Visionist Consulting —Newport
- Full-time
- Azure
- Java
- SharePoint

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Mortgage Associate

Bank of Ireland -
Bristol

Apply Now

Job details

Full-time
11 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Risk management
Customer interaction
Sales and customer service experience

Full job description

What is the opportunity?

Join our UK Mortgages team and help customers and brokers at every stage of the mortgage journey. As a Mortgage Associate, you will provide support over the telephone and through webchat, helping customers with their existing mortgage needs and new mortgage applications.

This is an exciting opportunity to build your customer service and sales skills in a supportive, collaborative environment. You'll be part of a team that is passionate about delivering great customer outcomes while supporting your ongoing development and career growth.

In this role, you will:

Support customers and brokers through mortgage servicing and sales journeys via telephone and webchat.
Deliver excellent customer service by understanding customer needs and providing appropriate information, products and services.
Ensure all customer information and guidance provided is accurate, up to date and aligned with relevant policies and procedures.
Meet individual and team goals, performance measures and key performance indicators while maintaining a strong customer focus.
Work with colleagues across the business to resolve queries, manage customer expectations and deliver positive customer outcomes.

What will make you stand out?

You are passionate about helping customers and take pride in delivering a positive experience with every interaction. You enjoy building relationships, listening carefully and understanding customer needs so you can provide the right support.

You are organised, adaptable and able to manage a variety of customer enquiries while maintaining attention to detail. You work well as part of a team and are comfortable collaborating with different areas of the business to resolve issues and support customers.

Experience with the following will help you stand out but is not required to apply for this role:

Working in a customer service, contact centre or sales environment.
Interpreting customer needs and identifying suitable products and services.
Working within regulatory, policy and compliance frameworks.
Supporting customers through digital channels such as webchat.

Essential Qualifications

There are no minimum educational requirements for this role.

More about the team

The Homebuying and Ownership Contact Centre forms part of the wider Homebuying and Ownership UK business and plays an important role in supporting Bank of Ireland UK's multichannel mortgage proposition. The team supports both customers and brokers with mortgage servicing, customer acquisition and new lending opportunities.

Our contact centre is a vibrant and supportive environment with a strong focus on colleague development, coaching and career progression. We are proud of our collaborative culture, high levels of engagement and commitment to delivering excellent customer experiences.

This is a hybrid role, based primarily at Bristol. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.

#li-hybrid

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

Manage Risk - Self
Customer Focused - Self
Better together - Self
Take Ownership - Self
Be Decisive - Self

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Apply Now

Refine Your Search

broker jobs in bristol

Mortgage Associate

Operations Manager

Home Finding and Partnerships Officer x 3

Online Manager

Foodhall Manager

Strategic OEM Relationship Manager

Service Colleague

Logistics Technician

Underwriter - Delegated (Liability & Property)

Customer Service Team Leader

Claims Handling Administrator

Vehicle Procurement Administration Lead

Partnerships Manager

Protection Consultant

Vehicle Procurement Administration Executive

Client Relationship Partner

Assistant Underwriter

Senior Claims Handler – Legal Expenses Insurance

Business Readiness Lead

Graduate Developer

I want to receive the latest job alerts for broker in bristol

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Essential Qualifications

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