Technical support engineer Work, Jobs in Redditch, Wor (with Salaries)

3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Birmingham
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
7d
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
6d
Legal Engineer
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- English
- Communication skills
Senior Product Engineer– Hydraulic Systems & Production Support
Moog Inc. —Tewkesbury
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Assembly
- Annual leave
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Azure
- Windows
- Microsoft Office
Helpdesk Engineer
Serveline Ltd —Stourbridge
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
11d
Entry Level Service desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
5d
Digital Workplace Engineer
South Staffordshire Plc —Walsall
- Up to £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Employee assistance programme
- Employee discount
10d

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Schools IT Technician
Chestnut Infrastructure Ltd —Hereford and Worcester
To provide 1st & 2nd line technical support to school customers via telephone, email, and remote support. UK Driving licence and access to a vehicle.
£26,500 a year
Quick apply
10d
IT Support Apprentice
QA Apprenticeships —Stratford-upon-Avon
You’ll be the first point of contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and…
£18,000 a year
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technical support engineer jobs near redditch, wor

3rd Line Technical Support Engineer

Spherica Business Solutions Ltd
Birmingham

Quick apply

Job details

Full-time
£40,000 - £45,000 a year
7 days ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Discounted gym membership
Employee discount
Referral programme

Qualifications

Cisco ISE
LAN
Information security
Firewall
WAN
IT
SIEM

Full job description

Job Title: 3rd Line Technical Support Engineer

Employment Type: DuPont Shift Schedule to cover 24/7/365 service, including bank holidays.

12 hr Shifts = 7am-7pm Day Shift & 7pm-7am Night Shift.

The DuPont shift pattern follows a 4-week rolling rota as follows:

4 Nights, 3 Days Off / 3 Days, 1 Day Off, 3 Nights / 3 Days Off, 4 Days / 7 Days Off.

Location: Remote – with travel to client sites when required

Salary: £40-£45K pa DOE

Start Date: Q2/3 2026

We are an Automation and Innovation IT Managed Service Provider who strive to push the boundaries in technological capabilities.

As an Automation First IT company we deliver excellence in IT automation such as problem solving, programming languages and insist on giving our customers the freedom to suggest new ways of working.

This is an opportunity for an enthusiastic and motivated individual who wishes to join a rapidly growing company which provides IT managed services and automation solutions to a wide variety of business sectors.

We are looking for a 3rd Line Technical Support Engineer, internally called a Technical Operations Engineer, to join our growing managed service technical operations team to support with day-to-day tasks in all aspects of our Infrastructure, Network, and Security management responsibilities. This role will be an integral part in a 24/7 operational team working under a DuPont shift pattern, ensuring uninterrupted support and coverage to our clients.

The role involves overseeing various processes, maintain relationships with high profile clients and stakeholders, and adhering to best practices to ensure the reliability and security of the Customer’s technical operations.

The role will provide an opportunity to build on your strong technical background and obtain practical experience of innovative IT solutions and services.

Ideal Candidates will have a strong understanding of IT Infrastructure, Networking, and Security principles and best practices, routing and switching and WAN/LAN technologies. Proficient knowledge of firewall solutions, both physical and virtual is crucial along with a strong knowledge of Fortinet SDWAN, Firewall Switch technologies, Cisco ISE and Cisco Meraki Wi-Fi. Candidates must also have experience with operating and maintaining IT Security controls related to SIEM, DLP, Vulnerability Management, Cyber Threat Intelligence, and Endpoint Protection.

Requirements

The role will provide an opportunity to build on your strong technical background and obtain practical experience of innovative IT solutions and services.

Benefits

As a growing business, we’re mindful of how we invest in our people. While we may not match the scale of larger organisations, our benefits package is thoughtfully designed to offer real value—focusing on what matters most to our team. We prioritise wellbeing, and personal development, and regularly review our offerings to ensure they remain relevant. At Spherica, every benefit is chosen with care, reflecting our commitment to creating a rewarding and supportive workplace where individuals feel seen, heard, and appreciated. Our current benefits package is:

22 days holiday basic
Additional birthday day off
Additional holiday day for each service year after year 2, up to 30 days
£20 Birthday Voucher
Purchase of additional pension contributions (salary sacrifice)
Recruitment Referral Incentive (£200-£500 reward depending on level of role) for recommending a friend - T&C apply)
Expensed eye tests
Expensed flu vaccinations for onsite workers
Spherica Wellbeing Services benefits encompass an Employee Assist Program, Gym & Active discounts, retail discount and salary sacrifice schemes including Cycle to Work and Purchase of Leave.
Enhanced Paternity Pay
Enhanced Maternity Pay - with 2 years' service

Quick apply

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technical support engineer jobs in redditch, wor

3rd Line Technical Support Engineer

Regional Support Engineer

Legal Engineer

Senior Service Desk Engineer

Senior Product Engineer– Hydraulic Systems & Production Support

Senior Systems Engineer, User Support

Helpdesk Engineer

Entry Level Service desk Engineer

Digital Workplace Engineer

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