Customer support manager Work, Jobs in Birmingham, Eng (with Salaries)

Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
Ferrari Customer Relations Manager
Sytner —Solihull
- Full-time
- Communication skills
- Employee discount
4d
Corporate Customer Support Manager
RAC —Walsall
- From £28,200 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
9d
Customer Delivery Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- Customer service
- Team management
- Communication skills
- Flexitime
Head of Customer Experience
National Grid —Warwick
- £90,000 - £116,000 a year
- Hybrid work
2d
Operational & Customer Standards Manager
XC Trains Limited —Birmingham
- Customer service
- Continuous improvement
- Team management
Quick apply
1d
Customer Relationship Marketing Manager
Helping Hands Homecare —Alcester
- £60,000 a year
- Full-time
- Hybrid work
- Team management
- Communication skills
Quick apply
10d
Head of Service - Support Services
GreenSquareAccord —Birmingham
- £73,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Team management
- Annual leave
- Employee assistance programme
Quick apply
14d
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Administrator Team Leader
Bupa —Solihull
- Up to £33,600 a year
- Full-time
- Computer literacy
- Microsoft Office
- Leadership
- Life insurance
- Referral programme
Quick apply
8d
Customer Sales Manager
Yugo —Birmingham
- £38,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
- Annual leave
Quick apply
11d
Regional Repairs Operations Manager
GreenSquareAccord —Birmingham
- £58,000 - £62,000 a year
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Johnson Controls —Solihull
- Full-time
- CRM software
- Travel
- Employee assistance programme
- Employee discount
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Coventry
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Assistant Venue Manager
Glee Birmingham —Birmingham
- £28,000 - £30,000 a year
- Full-time
- Bar
- Restaurant
- Annual leave
Quick apply
9d
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
Quick apply
Hospitals - Store Operations Manager
WHSmith Travel —Birmingham
- Full-time
- Customer service
- Mentoring
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
4d
Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Continuous improvement
- Team management
- Mentoring
- Employee assistance programme
Associate Account Manager, Hydrogen Customer Connections
National Gas —Warwick
- £41,952 - £46,888 a year
- Full-time
- Microsoft Powerpoint
- Business development
3d
Customer Care Service Excellence Manager
Orbit Group —Coventry
- £48,000 - £54,000 a year
- Continuous improvement
- Leadership
- Communication skills
4d

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Customer Sales Manager

Care UK -
Birmingham

Apply Now

Job details

Permanent
£40,000 a year

Qualifications

Customer service
Business development

Full job description

Care Home based (37.5 hours per week)

£40,000 per annum plus uncapped commission

We have an exciting new role for a Customer Sales Manager based at Metchley Manor care home in Birmingham. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care.

Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: The role of Customer Sales Manager is to drive sales and support the care home to achieve its sales targets, with a primary focus on self-funded customers. The Customer Sales Manager will work flexibly to meet business needs, and this will entail working some evenings and weekends to provide an exceptional customer experience for each sales enquiry.

Key Responsibilities:

Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee.
Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR.
Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.
Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market.
Identify potential business and marketing opportunities within the local catchment area.
Work closely with the Home Manager and Head of Departments
Ensure all daily, weekly, and monthly required reports are completed accurately and on time.

What We're Looking For:

Self-motivated, flexible, and enthusiastic
Works collaboratively with others always sharing ideas and information.
Highly organised, ability to keep track and progress multiple priorities at any one time.
A customer service mindset

Why Join Care UK?

Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

Metchley Manor in Edgbaston provides luxury life-enabling care for older adults - our dedicated team of skilled professionals are like a family, and we are passionate about the care we provide. We provide nursing, dementia and residential care. Metchley Manor would love to welcome you to the team to show you what a career at Care UK has to offer!

Apply Now

Refine Your Search

customer support manager jobs in birmingham, eng

Customer Sales Manager

Ferrari Customer Relations Manager

Corporate Customer Support Manager

Customer Delivery Manager

Head of Customer Experience

Operational & Customer Standards Manager

Customer Relationship Marketing Manager

Head of Service - Support Services

Airport Station Manager

Administrator Team Leader

Customer Sales Manager

Regional Repairs Operations Manager

Customer Success Manager

Area Manager, Customer Fulfillment

Assistant Venue Manager

Cleaning Manager

Hospitals - Store Operations Manager

Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham

Associate Account Manager, Hydrogen Customer Connections

Customer Care Service Excellence Manager

I want to receive the latest job alerts for customer support manager in birmingham, eng

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