Software engineer Work, Jobs in Lancashire (with Salaries)

Software Support Engineer
Giacom —Nelson
- £26,250 - £28,000 a year
- IT
- Communication skills
- Annual leave
Quick apply
8d
Graduate Software Developer
NSG Group —Ormskirk
- £28,500 a year
- Full-time
- JavaScript
- Travel
- Software development
Quick apply
8d
Engineer Software and Controls
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
- No degree
- Communication skills
Quick apply
Data & Integrations Developer
BAE Systems —Samlesbury
- From £51,772 a year
- Hybrid work
- Oracle
- SQL
- Scripting
2d
Devops Lead Engineer
Quest Global —Preston
- Full-time
- Azure
- DevOps
- Java
Quick apply
Test Automation Engineer (Technical/R&D Department)
Protec Fire Detection —Nelson
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Senior .Net Developer
Farrell Heyworth —Lancaster
- £45,000 - £65,000 a year
- Full-time
- Azure
- JavaScript
- APIs
- Health & wellbeing programme
- Referral programme
Quick apply
14d
Head of Software Engineering - Finance Missions Teams
Marks & Spencer —Salford
- Full-time
- Hybrid work
- Employee discount
18h
Air ERP Developer
BAE Systems —Warton
- From £44,907 a year
- Hybrid work
- SQL
10d
Head of Software Engineering - Core Finance
Marks & Spencer —Salford
- Full-time
- Hybrid work
- Employee discount
18h
Lead Developer and DevOps Engineer
Ascentis —Lancaster
- £41,666 - £51,506 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- English
- Free parking
- Annual leave
6d
CMS Developer / Partner for Windows
Forbes Solicitors —Preston
- Full-time
- Microsoft Office
- SQL
- Scripting
- Annual leave
- Employee discount
Senior PHP Developer (India)
V.A.C Media —Keighley
- AWS
- JavaScript
- APIs
Principal Engineer - Digital Experience Platform
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Java
- Mentoring
- APIs
- Annual leave
Own Brand Product Developer
JDSPORTS —Bury
- Full-time
- Employee discount
Quick apply
Air ERP Senior Developer
BAE Systems —Warton
- From £51,772 a year
- Hybrid work
- SQL
- Continuous improvement
10d
Workday Integration Developer
Freshfields —Manchester
- Human resources
- APIs
- Communication skills
Developer
IVG - I Vape Great Premium E-Liquids —Preston
- Up to £40,000 a year
- Full-time
- SQL
- JavaScript
- APIs
- Free parking
- Employee discount
Quick apply
3d
Senior Software Engineer
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Azure
- Mentoring
- APIs
- Annual leave
13d
Software Engineer
BAE Systems —Warton
- From £44,907 a year
- Hybrid work
- Computer Science
- Engineering
- Java
1h

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Software Support Engineer

Giacom -
Nelson

Quick apply

Job details

£26,250 - £28,000 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

IT
Communication skills

Full job description

Supporting a UK-wide network of over 5,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses.

Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware and IT products and services, from the world’s leading vendors and service providers.

The purpose of the Software Support Engineer role is to provide dedicated technical support to our partners using our billing software. You will be responsible for diagnosing and troubleshooting technical issues, ensuring that the software operates smoothly and efficiently for our partners. By offering timely resolutions and clear communication, you will help maintain a high level of customer satisfaction.

What you'll be doing

Provide technical support to partners using our award winning billing software.
Respond promptly to partner inquiries, ensuring timely resolution in line with KPI’s
Collaborate with internal teams to escalate complex issues and facilitate swift responses.
Maintain detailed records of support interaction and solutions in ZOHO Desk/Zendesk for future reference.
Identify recurring issues and report them to the relevant teams/persons with the correct level of detail.
Monitor and manage ticket queues to ensure issues are prioritised and handled effectively.
Maintain a high level of customer satisfaction (CSAT) through proactive and professional communication with partners.

Skills, Qualifications, and Experience

Strong problem solving skills and a good understanding of hosted/cloud based software.
Proven experience working in a support environment.
Strong communication skills and ability to engage with people possessing various degrees of technical understanding.
Ability to manage time and prioritise work efficiently.
A commitment to service improvement with a customer focused attitude.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation

Quick apply

Refine Your Search

software engineer jobs in lancashire

Software Support Engineer

Graduate Software Developer

Engineer Software and Controls

Data & Integrations Developer

Devops Lead Engineer

Test Automation Engineer (Technical/R&D Department)

Senior .Net Developer

Head of Software Engineering - Finance Missions Teams

Air ERP Developer

Head of Software Engineering - Core Finance

Lead Developer and DevOps Engineer

CMS Developer / Partner for Windows

Senior PHP Developer (India)

Principal Engineer - Digital Experience Platform

Own Brand Product Developer

Air ERP Senior Developer

Workday Integration Developer

Developer

Senior Software Engineer

Software Engineer

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