Technical support Work, Jobs in Warrington (with Salaries)

IT Support level 2 Engineer
Part Four —Warrington
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Scripting
- Free parking
Quick apply
13h
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Software Engineer (Support Function Lead / Support Engineer)
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
2nd Line IT Engineer
MCS Group —Ormskirk
- £28,500 a year
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
IT Support Specialist - (MSP)
Equasys —Warrington
- £32,000 - £37,000 a year
- Full-time
- Azure
- Windows
- Driving
- Free parking
- Sick pay
Quick apply
Technical Support Agent Level 2
Custodia Technology Limited —Knutsford
- £32,000 a year
- Weekend availability
- Azure
- Computer Science
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
5d
Network Support Planner - Part Time 30 hours. 12 months FTC.
Iceland —Deeside
- Part-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Store discount
- Work from home
IT Support Technician
Technology (IT) —Manchester
- £32,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
6d
Service Desk Coordinator
Axscend Limited —Runcorn
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Gym membership
Quick apply
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Azure
- Microsoft Outlook
- SharePoint
- Health & wellbeing programme
- Life insurance
Quick apply
14d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
14d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- SQL
- JavaScript
- APIs
- Free parking
- Annual leave
5d
IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
9d
LED Lighting Technical Support Specialist
Ultraleds —Manchester
- £32,000 a year
- Full-time
- CAD
- Customer service
- Presentation skills
- Free parking
- Employee discount
Quick apply
12d
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
1st Line Support Technician
Pure Innovations —Stockport
- £26,664 a year
- Full-time
- Azure
- Windows
- Travel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d

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IT Support level 2 Engineer

Part Four
Warrington

Quick apply

Job details

Full-time
£30,000 - £33,000 a year
13 hours ago

Benefits

Free parking

Qualifications

Microsoft Windows Server
TCP
Cloud infrastructure
Driving Licence
Azure
Cloud architecture
Customer service
GCSE
Technical support
DHCP
Virtualisation
Scripting
DNS
VMWare
TCP/IP
Cybersecurity
CompTIA Security+
Communication skills
PowerShell
Active Directory
Intune
VPN

Full job description

Level 2 IT Support Technician / Infrastructure Support Engineer

Company: Part Four

Location: Hybrid (Remote / 1 Day Office Attendance per week + Scheduled Onsite Customer Visits)

Job Type: Full-Time, Permanent

Salary: Competitive (Dependent on experience and technical certifications)

Perks: Hybrid working model | Company-funded training & industry certification support | Clear career pathways into Level 3, Cyber & Cloud Engineering | Supportive MSP team culture

The Opportunity

Are you an experienced 2nd Line Support Engineer looking to expand your expertise across enterprise cloud infrastructure, cybersecurity, and modern backup solutions?

We are a rapidly growing Managed Service Provider (MSP) delivering high-performance IT infrastructure, cloud transformations, and robust cybersecurity services across a diverse portfolio of business clients.

We are seeking a proactive Level 2 IT Support Technician / Infrastructure Support Engineer to join our technical team. Operating in a flexible hybrid structure (including remote work, weekly office collaboration, and scheduled client site visits), you will manage and resolve escalated 2nd-line incidents, maintain Active Directory/Windows Server environments, oversee backup pipelines (Acronis/Datto), and help enforce Cyber Essentials Plus security standards across our managed estates.

Key Responsibilities2nd Line Technical Support & Ticketing

Escalation Resolution: Manage, troubleshoot, and resolve complex 2nd-line incidents across desktop, server, network, and Microsoft 365 environments within agreed SLA targets.
Service Management: Maintain accurate ticket histories, asset documentation, and customer environment guides inside our PSA/RMM systems.
Level 1 Support: Assist with Level 1 ticket overflow during peak times to ensure seamless service delivery.

Microsoft Infrastructure & Identity Administration

Windows Server & ADDS: Administer Windows Server environments, including Active Directory Domain Services (ADDS), DNS, DHCP, file/print shares, user permissions, and ADFS/SSO identity integrations.
Group Policy (GPOs): Create, deploy, and troubleshoot GPOs for security policies, drive mapping, printer deployment, and endpoint configurations.
Microsoft 365: Manage M365 tenant administration, user lifecycle management, exchange online, and hybrid identity configurations.

Cybersecurity & Compliance

Cyber Essentials Plus: Assist clients with implementing and maintaining cybersecurity controls aligned with Cyber Essentials Plus standards.
Hardening & MFA: Deploy endpoint protection, configure Multi-Factor Authentication (MFA), manage access controls, and perform routine security patch management.
Alert Response: Monitor security consoles, investigate endpoint alerts, and assist with vulnerability remediation.

Backup, Disaster Recovery & Endpoints

Backup Management: Administer, configure, and monitor backup jobs utilizing Acronis Cyber Protect and Datto. Perform routine restore testing and troubleshoot backup failures.
Print & Endpoint Deployment: Administer print servers, troubleshoot network queues, and configure/deploy new desktop and laptop hardware.

Requirements

MSP Experience: Proven experience working inside a Managed Service Provider (MSP) environment delivering 2nd line support.

Technical Proficiency:

Strong working knowledge of Windows Server, Active Directory (ADDS), DNS/DHCP, GPOs, and Microsoft 365 administration.
Hands-on experience with commercial backup platforms (specifically Acronis Cyber Protect and/or Datto).
Understanding of networking fundamentals (TCP/IP, VPNs, Firewalls, VLANs).
Familiarity with Cyber Essentials Plus standards and cybersecurity best practices.
Driving Credentials: Full UK Driving Licence and access to a reliable vehicle for scheduled onsite customer visits.
Communication: Exceptional client-facing communication skills with a customer-first mindset.

Desirable Skills (Bonus Points)

Exposure to Microsoft Intune, Microsoft Defender for Endpoint, or Azure AD / Entra ID.
Basic scripting abilities in PowerShell.
Experience with virtualization technologies (Hyper-V / VMware).

Working Structure

This is a hybrid role designed to offer flexibility while keeping our team connected:

Remote Working: Work comfortably from home for the majority of your week.
Office Collaboration: Attend our head office 1 day per week for team syncs, project planning, and bench-building work.
Onsite Visits: Conduct scheduled onsite technical visits to customer locations as required for hardware deployments or physical infrastructure maintenance.

What We Offer

Technical Growth: Gain hands-on exposure to advanced enterprise cloud, virtualized, and cybersecurity tools.
Certifications Funded: We actively fund and support your Microsoft, vendor, and cybersecurity certifications (e.g., MS-900, AZ-104, CompTIA Security+).
Clear Career Pathways: Structured internal progression routes into 3rd Line Infrastructure, Cloud Architecture, or Cybersecurity specialization.
Work-Life Balance: Balanced hybrid working arrangement with standard weekday operating hours.

Job Type: Full-time

Pay: £30,000.00-£33,000.00 per year

Benefits:

Free parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 2 years (preferred)
Technical support: 3 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Warrington WA5 7XR

Quick apply

Refine Your Search

technical support jobs in warrington

IT Support level 2 Engineer

IT Support Analyst (On Site)

Software Engineer (Support Function Lead / Support Engineer)

First Line Technical Support

Customer Support – Technical Support Specialist

2nd Line IT Engineer

IT Support Specialist - (MSP)

Technical Support Agent Level 2

Network Support Planner - Part Time 30 hours. 12 months FTC.

IT Support Technician

Service Desk Coordinator

1st Line Support Engineer

2nd Line Support Engineer

1st Line Service Desk Technician

IT Support Engineer

Application Support Engineer

IT Support Engineer

LED Lighting Technical Support Specialist

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1st Line Support Technician

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